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Chapman Mazda

Phoenix, AZ

4.0
605 Reviews

999 W. Bell Road, Suite 1

Phoenix, AZ

85023

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605 Reviews of Chapman Mazda

February 15, 2019

great sales experience bought my first used car and was dreading the process. Luckily I was referred by a friend to Scott Sullivan who with his GSM and finance mgr JP, made More

by happy owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Sullivan sales rep. Paul GSM. JP Finance mgr. Maribell, notary
Feb 15, 2019 -

Chapman Mazda responded

Thank you for your review! We are happy to hear that you had a great experience. We appreciate your patronage and feedback and look forward to serving you again. Your Friends at Chapman Mazda

February 13, 2019

Beautiful VW Beetle for my 16 year old We are extremely happy with the beautiful & pristine 2014 VW Beetle Convertible we bought from Nick at Chapman Mazda. We live way in Gilbert so we cal More

by ShenamedherRuby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerald "Nick" Nicholas
Feb 13, 2019 -

Chapman Mazda responded

Thank you for the positive recommendation! We are happy to hear that you had a great car buying experience and we are happy that you love your new vehicle. We look forward to working with you in the future. Wishing you many happy and safe miles. Your Friends at Chapman Mazda

January 28, 2019

Something so simple.... done incorrectly. I have been debating mentioning this, but it has been bugging me. I went in for an oil change last month on my CX-5. With the oil change, they also More

by AZ-Deb
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Justin Lenocker
Jan 29, 2019 -

Chapman Mazda responded

We appreciate your feedback as it helps us improve our customer service. I apologize that your experience was less than excellent. We would be more than happy to re-inspect your vehicle at a time that is convenient for you and work towards regaining your confidence in us. We strive to provide the absolute best customer service. You can reach me directly if I can be of any assistance at all. Rita Welch|Customer Care Manager|602-298-6245|ritawelch@chapmanchoice.com

January 26, 2019

Great Car Buying Experience Our sales professional was Bill Lohmeyer - very knowledgeable about the Mazda CX-5.and enjoyable to deal with. He took a lot of time demonstrating an More

by JR&SR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Dodge, Steve Schuttler, Bill Lohmeyer
Jan 28, 2019 -

Chapman Mazda responded

John, Thank you for your review and for visiting Chapman. We greatly appreciate your business and we are very happy to hear that you had such a good car buying experience. Your Friends at Chapman Mazda

January 24, 2019

Mazda 3 I really enjoyed working with Nick. He was very helpful and friendly and they weren't pushy and worked hard to get my tough deal through. I really app More

by Vaughn, amanda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerald "Nick" Nicholas
Jan 25, 2019 -

Chapman Mazda responded

We are happy to hear that you had a 5-Star experience when visiting our dealership! We look forward to delivering the same experience on your next visit. Your Friends at Chapman Mazda

January 19, 2019

Highly recommend working with Michael Knox I highly recommend anyone looking for a Mazda work with Michael Knox from Chapman Mazda. I was lucky enough to purchase a Mazda CX-5 Signature which More

by Janet
Recommend Dealer
Yes
Employees Worked With
Michael Knox
Jan 21, 2019 -

Chapman Mazda responded

Thank you for the positive recommendation! We appreciate you taking the time to share your positive experience with us, and we look forward to serving you again. Welcome to the Chapman Family! Your Friends at Chapman Mazda

January 14, 2019

Great First Time New Car Buying Experience Bill Lohmeyer and the rest of the team were courteous and helpful. Bill was extremely helpful. He helped us find exactly the car we wanted! Thank you More

by mrtrauscht
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Lohmeyer
Jan 14, 2019 -

Chapman Mazda responded

Thank you for the rave review! On behalf of Bill and the entire team here at Chapman, we appreciate you taking the time to share your wonderful review. Whether it is for sales, service, or parts, we are always here for you. Wishing you many happy and safe miles. Your Friends at Chapman Mazda

January 13, 2019

Exceeds Expectations! This was my first experience with Chapman Mazda and it was a very smooth process from the beginning to end. Scott Sullivan was my salesman, he was ver More

by SNOPERI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Sullivan
Jan 14, 2019 -

Chapman Mazda responded

We are happy to hear that you had great car buying experiences with Scott and that you love your new car. We look forward to assisting you on your first service visit. Please do not hesitate to reach out if you have any questions. Wishing you happy and safe miles. Your Friends at Chapman Mazda

January 09, 2019

Exactly what you want in a car buying experience Omar de la Rosa and the whole team provided exceptional service and an in depth knowledge of their product. They were all helpful and did what it took More

by RupertPupkin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omar de la Rosa
Jan 09, 2019 -

Chapman Mazda responded

Thank you for the 5-star review on Omar and Liz! They are a true asset to our team and we will be sure to share your kind words with them. We are happy your car buying needs were met. Whether it is for sales, service, or parts, we are always here for you. Your Friends at Chapman Mazda

December 31, 2018

Thanks Thank you so much Bill Lohmeyer, we definitely appreciate everything that you did for us. You went above and beyond with all of your help. More

by richh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Lohmeyer
Dec 31, 2018 -

Chapman Mazda responded

Mitchell, Thank you for the 5-stars! We greatly appreciate you taking the time to leave a positive review. We appreciate your kind review and are always here to better serve you. Your Friends at Chapman Mazda

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