Chris Nikel Chrysler Jeep Dodge Ram Fiat - Service Center

My experience at Chris nickel was very welcoming. I was helped in the service area by Abel. He was very knowledgeable very friendly and made me very comfortable with leaving my car and knowing that i I was helped in the service area by Abel. He was very knowledgeable very friendly and made me very comfortable with leaving my car and knowing that it would be taking care of Properly. The actual service is so was very speedy and I am satisfied with everything that was done and he made sure that when I drove off, I was safe and ready to go! Great experience definitely Recommend all my friends and family More

Excellent service! Philip is courteous and kind. Provided a suggested maintenance schedule on my 2015 Grand Cherokee with 100K miles. Hope to drive for many years to co Philip is courteous and kind. Provided a suggested maintenance schedule on my 2015 Grand Cherokee with 100K miles. Hope to drive for many years to come with support from the experienced service department. Good job, Philip. See you next time! More

Go see Kayla hemphill at the service department. She is great at her job and she’ll fix you right up!!! She is great at her job and she’ll fix you right up!!! More

Kayla in the service department was very helpful in getting me pricing for series and tires for my durango. Great job kayla getting me pricing for series and tires for my durango. Great job kayla More

Kayla in the service department was very helpful in getting pricing for service and tires for my durango. Great job Kayla ill be back to see you getting pricing for service and tires for my durango. Great job Kayla ill be back to see you More

Exceptional service. Everytime I have a question or concern about my truck I can give them a call. Especially Kayla Hemphill she very friendly and eager to help and make Everytime I have a question or concern about my truck I can give them a call. Especially Kayla Hemphill she very friendly and eager to help and make you feel important. Thank you Kayla I'll always come see you when I have to come to the service department More

I am sorry to hear about your experience with the Chris Nikel parts department. My visit to the parts department was extremely disappointing. I needed a code to program my vehicle, and despite providing my Nikel parts department. My visit to the parts department was extremely disappointing. I needed a code to program my vehicle, and despite providing my passport as identification, the staff informed me that it wouldn't work. Throughout the process, I felt that I was being needlessly sent back and forth to my vehicle to gather items. After finally obtaining everything they requested, I was then told that the matter would need to be taken to the manager. The overall treatment I received led me to feel deeply uncomfortable, and I couldn't help but suspect that I was being discriminated against due to my race. It's disheartening to think that such attitudes still persist in this day and age, and the experience left me feeling unwelcome and disrespected. I sincerely hope that the Chris Nikel parts department takes steps to address issues of customer service and sensitivity to diversity, as no one should have to endure the kind of treatment I experienced. I haven’t felt this way in a long time More

Outstanding! I'm not necessarily a new customer but one returning after being gone to long. My old dealership sold out and thus I started looking. I decided to I'm not necessarily a new customer but one returning after being gone to long. My old dealership sold out and thus I started looking. I decided to try CN again for service. If course it would be great to say zero hiccups happened, but that is not real life. I line to see how someone handles things when and if they happen. I'm am extremely pleased with the professional way everything was done. If I was forced to give a area of opportunity it would be communication. I think that is always a area that needs more attention. That said I have zero complaints. They will be getting my business in the future and I also will personally recommend them. Side note I hold a ASE certificate and was watching closely how my service and warranty work was done. More

This dealership is full of thieves. The service department (The only place my jeep has been serviced since I bought it) has STOLEN the wheel lock of my 2021 Jeep Cherokee and has refuse The service department (The only place my jeep has been serviced since I bought it) has STOLEN the wheel lock of my 2021 Jeep Cherokee and has refused to return it. Even after acknowledgment of having it. Since then all of my emails and my phone calls have gone unanswered and ignored for the last 2 months. More

This dealer goes above and beyond with customer service! Tommy did the service on my Challenger, and it drove like it was brand new again! I truly couldn’t be happier! Tommy did the service on my Challenger, and it drove like it was brand new again! I truly couldn’t be happier! More