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Chrysler Dodge Jeep Ram of Calallen - Service Center

Corpus Christi, TX

4.6
311 Reviews

311 Reviews of Chrysler Dodge Jeep Ram of Calallen - Service Center

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January 05, 2023

Very bad service and bad 👎 take 6 days to inspect truck wit a/c problem. I SPECK WIT A MANAJER AND HE HELP ME More

by Juan castilla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pam Garcia
1.0
This rating includes all reviews, with more weight given to recent reviews.
Stan Colbert
1.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Lindberg
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2023 -

Chrysler Dodge Jeep Ram of Calallen responded

Hello Juan, Thank you for bringing this to my attention. It is regrettable to hear about your experience and I apologize for any inconvenience this has caused you. If you are willing, I would also like to discuss the experience in further detail so we may address this properly. Contact me at your earliest convenience at the email provided below. Anthony Luna anthonyluna@lithia.com

Jan 07, 2023 -

Juan castilla responded

Thank. they ready help me wit my problem thanks

November 09, 2022

Went to buy parts for my truck. Told me to bring my old one for a core charge. That I would get a check back from the dealership in the mail. Show up with the core and they asked i More

by Jesusortiz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Parts manager
Nov 10, 2022 -

Chrysler Dodge Jeep Ram of Calallen responded

Hello, Thank you for sharing about your visit. It is regrettable to hear about your experience. If you are willing, I would like to discuss your experience in further detail so we may address this properly. Contact me at your earliest convenience at the email provided below. Anthony Luna anthonyluna@lithia.com

May 08, 2022

Excellent service and hospitality. Great experience and will be back for my next service. Thank you… More

by Zach306
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan Ochoa
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2022 -

Chrysler Dodge Jeep Ram of Calallen responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, Zach, and don't hesitate to let us know if we can be of further assistance. Take the drive to Save You Time! Your Hometown Dealer Best Regards, Tim King, Service Manager of Lithia CDJR of Calallen timking@lithia.com 631-420-1501

May 09, 2022 -

Chrysler Dodge Jeep Ram of Calallen responded

Hi Zach, Thank you for the review! We are thrilled to hear that you had an excellent experience with us! We hope to see you again in the future here at Chrysler Dodge Jeep Ram of Calallen.

May 05, 2022

Very clean location and facilities. Personable and friendly staff. Was glad it participates in the Texas AAA 10& discount for services. Clean restrooms and great snack bar and bever More

by rgyR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Villarreal
2.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2022 -

Chrysler Dodge Jeep Ram of Calallen responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Chrysler Dodge Jeep Ram of Calallen. Take the drive to Save You Time! Your Hometown Dealer Best Regards, Tim King, Service Manager of Lithia CDJR of Calallen timking@lithia.com 631-420-1501

May 05, 2022

They are always friendly and very helpful. They get you in and out in a short time. From the sales department to the service department. More

by KRUE2001
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lee Levine
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2022 -

Chrysler Dodge Jeep Ram of Calallen responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Chrysler Dodge Jeep Ram of Calallen. Please don't hesitate to reach out if you need anything else. Take the drive to Save You Time! Your Hometown Dealer Best Regards, Tim King, Service Manager of Lithia CDJR of Calallen timking@lithia.com 631-420-1501

April 29, 2022

The service was outstanding and the people were so friendly. Every moment spent there was completely seamless definitely returning. More

by MATTHEW LARA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Villarreal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stan Colbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Lindberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Boyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Nuncio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim King
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2022 -

Chrysler Dodge Jeep Ram of Calallen responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Chrysler Dodge Jeep Ram of Calallen, we look forward to having you as one of our valued customers for many more years to come! Take the drive to Save You Time! Your Hometown Dealer Best Regards, Tim King, Service Manager of Lithia CDJR of Calallen timking@lithia.com 631-420-1501

April 25, 2022

Good service, fast, friendly and awesome. The work on my vehicle was flawless. Thank you More

by richardjimenez18
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melissa Boyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2022 -

Chrysler Dodge Jeep Ram of Calallen responded

Thank you, Richard. We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Take the drive to Save You Time! Your Hometown Dealer Best Regards, Tim King, Service Manager of Lithia CDJR of Calallen timking@lithia.com 631-420-1501

April 24, 2022

There has not been a time I go in and joe and sly don’t take care of me and have the best customer service they are both definitely an asset to Lithia dodge calallen employees like these are who keep peopl More

by joecortez39
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe, Sly
Apr 25, 2022 -

Chrysler Dodge Jeep Ram of Calallen responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Take the drive to Save You Time! Your Hometown Dealer Best Regards, Tim King, Service Manager of Lithia CDJR of Calallen timking@lithia.com 631-420-1501

April 21, 2022

EVERYONE WAS VERY FRIENDLY. SERVICE TIME WAS FAST. ONLY TWO THINGS, THE MECHANIC DID NOT PUT ANY WINDSHIELD FLUID IN, THE LIGHT CAME ON AFTER TWO DAYS, HAD TO PUT FLUID IN A More

by LINDAWB1947
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melissa Boyd
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : MECHANIC: JESUS MONTALVO
Apr 21, 2022 -

Chrysler Dodge Jeep Ram of Calallen responded

Linda, Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn’t meet the standards customers have come to expect, but reviews like this help us improve. If you don’t mind reaching out to us so that we can speak directly, we’d love to address your concerns in detail. Take the drive to Save You Time! Your Hometown Dealer Best Regards, Tim King, Service Manager of Lithia CDJR of Calallen timking@lithia.com 631-420-1501

Apr 22, 2022 -

LINDAWB1947 responded

I AM HER HUSBAND AND TAKE HER CAR IN FOR SERVICE. I HAVE A COPY OF THE MULTI-POINT INSPECTION AND IT SHOWS THESE ITEMS WERE CHECKED. TKS GENE W. BLACK. PH 361-815-5209

April 19, 2022

The staff is always Very friendly and helpful! ! The lobby is great and family friendly. More

by ANS232000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melissa Boyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2022 -

Chrysler Dodge Jeep Ram of Calallen responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have a positive experience. We will share your comments with our team, and we look forward to working with you again. Take the drive to Save You Time! Your Hometown Dealer Best Regards, Tim King, Service Manager of Lithia CDJR of Calallen timking@lithia.com 631-420-1501

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