Chrysler Dodge Jeep Ram of Willoughby - Service Center

i'm always afraid when my car has to go to the 'dealer'. much to my surprise this dealer expierence was a positive one. i'm new to the area and a female. females often get taken advantage of when it comes much to my surprise this dealer expierence was a positive one. i'm new to the area and a female. females often get taken advantage of when it comes to car repairs so i was very aprehensive. after i spoke with eileen i found that she was very knowledgable and explained everything in terms that i could understand. i'm very pleased with the service and will definitely be coming back here for my next new car. having an expierenced female technician just made my day! More

Both of these people have been very nice to me over the many years that I have been their customer. Will keep coming back for this great service. many years that I have been their customer. Will keep coming back for this great service. More

I have always had a positive experience with Adventure beginning with Phil, who was the salesperson that worked with me to get my vehicle and then the service people have excellent customer service skills beginning with Phil, who was the salesperson that worked with me to get my vehicle and then the service people have excellent customer service skills. They even can put names with faces, and that is a plus. More

Had a very good experience. Rental vehicle was on sight and ready to go. Vehicle was ready the next morning. Manager and service department were helpful. and ready to go. Vehicle was ready the next morning. Manager and service department were helpful. More

Eileen was extremely helpful and pleasant first thing in the morning when I dropped my car off. She was also very knowledgeable in understanding what I was bringing my car in for, that it was under warranty the morning when I dropped my car off. She was also very knowledgeable in understanding what I was bringing my car in for, that it was under warranty, and that I required a loaner. My car was done in the time I was told and Pat took care of checking me out and she was also very pleasant and helpful. More

I have been coming to Adventure for a number of years now and I have found them to be excellent in customer service. My wife and I bring both of our Chrysler 300 to be service at this dealership and the man and I have found them to be excellent in customer service. My wife and I bring both of our Chrysler 300 to be service at this dealership and the manager and workers know us on a first name basis. More

The service team at Adventure Dodge was very friendly, very helpful and very knowledgeable. I would diffidently bring my Dodge Grand Caravan to Adventure Dodge!!!!!!! very helpful and very knowledgeable. I would diffidently bring my Dodge Grand Caravan to Adventure Dodge!!!!!!! More

The staff at Adventure are always very willing to explain the service that is needed and find a loaner vehicle, if needed. I have been going there since 2003 and have been very satisfied with my treatment, the service that is needed and find a loaner vehicle, if needed. I have been going there since 2003 and have been very satisfied with my treatment, the service and repairs on my vehicle, and the coupons that contribute to keeping my costs low. Erin, Pat, and Eileen are very friendly and easy to work with while Ian is most hospitable when we've chatted while I waited for my vehicle to be services. More

What a fantastic experience. Dusty is very professional, helpful and really appreciated me as a customer. And as for Mike, he is the best tech I've ever had the pleasure of doing business with. His work w helpful and really appreciated me as a customer. And as for Mike, he is the best tech I've ever had the pleasure of doing business with. His work was flawless and he went the extra mile to ensure that my vehicle was protected and cared for in a menner that would even make the most critical customer happy. I am now a faithful Adventure Dodge customer and will be as long as Dusty and Mike are employed there. More

From the very beginning Ein ( sorry if I spelled wrong) the manager has gone beyond customer servie for us. He is so friendly and helpful.Pat has become a true friend,careing, and kind and I hope she stays the manager has gone beyond customer servie for us. He is so friendly and helpful.Pat has become a true friend,careing, and kind and I hope she stays in our lives. Thank you to everyone at Adventure you are a GREAT facility More