I purchased a used 2011 Camaro from you all. The Car is excellent! It runs great, looks great, and it was a great price that fit my budget. However, I am not 100% satisfied with my purchase. The issue i encountered is that my license plate tags took 2 months to receive. What really annoyed me was that i was told by the salesman, Victor, that I would get a call when the tags were in and that I would not have to worry about anything else. With this being my first vehicle purchase I trusted that he was going to give me a call within about 2 weeks or so. Two weeks went by and no call, then a third week, then a month passed and I finally went back to the Chuck Hutton because my drive out tag was about to expire and I still had no word about my car tags. When I went back up there the woman at the front counter just looked at me as if I was lost, her and another gentleman that worked there did not say a word to me or attempt to greet my girlfriend and I as we walked through the door. When i spoke with the nice ladies that were in charge of the license plate tags they told me that they needed proof of residency. I turned that in and was told that it would be a couple of weeks. Well, a couple of weeks turned into another month. My second drive out tag was going to expire and i still did not receive a call or a letter in the mail. When i went back the third time, i was told that Victor was supposed to have called me a month ago to tell me that there was an issue with my tags! That is why my experience with you all was not a pleasant one. Victor never called me to tell me that something was missing, I had to go up there THREE times just to get things straightened out. I thought that this buying experience was going to be smooth, but it was not even close. I was happy with the purchase i made, but not with the hard work that your employee shows to keep the business of customers like me. I would not recommend this dealer to any of my friends or family. I was planning on purchasing a truck, but i was be taking my business elsewhere.
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