Ciocca Volkswagen
Allentown, PA
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Nick was wonderful to work with. He was patient with our many questions and was very transparent. He made us feel that he cared that we were making the right decision for our family He was patient with our many questions and was very transparent. He made us feel that he cared that we were making the right decision for our family and not just making a sale. I will definitely be recommending Nick! We also worked with Pete in Finance and he was also amazing. Overall, tThis was the best car buying experience both my husband and I have ever had, we might be Ciocca VW customers for life. Thank you Nick & Pete! More
I spoke with a sales manager on Friday at 5:15pm about a specific vehicle for sale. I was told it was available and that the dealership closes at 7pm. I told the sales manager I would be at the dealership specific vehicle for sale. I was told it was available and that the dealership closes at 7pm. I told the sales manager I would be at the dealership when they opened on Saturday at 9am. I drove 90mins to the dealership and arrived just at they opened. The sales manager sent an associate over to tell me that the car had been sold the night before. No consolation for my time that morning and it felt like they wanted me in the dealership hoping to get my business on vehicles that I made very clear I was not interested in when I called thd day before. Poor communication, horrible customer service, and I will never choice a Ciocca dealership for my business. More
Highly recommend Ciocca VW of Allentown! I've always wanted a VW. My sister purchased her car here months ago, I visited several times until I was sure I wanted to purchase a car here. Nick I've always wanted a VW. My sister purchased her car here months ago, I visited several times until I was sure I wanted to purchase a car here. Nick was wonderful in making sure we felt comfortable and all questions were answered and we were happy with our decisions. One of the best car buying experiences ever. Finance and paperwork were also great to work with. Very satisfied and will recommend! More
The experience I had with this dealership was awesome they really went out of their way into getting the vehicle that I wanted, thanks again ciocca Volkswagen they really went out of their way into getting the vehicle that I wanted, thanks again ciocca Volkswagen More
I was assisted by Santiago, he is our star seller for my family and all the friends I have recommended, since he gives a simple and complete explanation of all the benefits when deciding to purchase a car family and all the friends I have recommended, since he gives a simple and complete explanation of all the benefits when deciding to purchase a car More
Jacob went out of his way to make us happy. Sales manager Jimmy what is fantastic and a special thank you to Peter and Robert in financing. Sales manager Jimmy what is fantastic and a special thank you to Peter and Robert in financing. More
Tina was a great help, and made sure that all my questions were answered ahead of my trip to the dealership. Nick was very efficient in processing my paperwork for my new-to-me car. It took longer questions were answered ahead of my trip to the dealership. Nick was very efficient in processing my paperwork for my new-to-me car. It took longer than I would have hoped (2 hours, with price established ahead of time and a cash sale) but I feel like all the i's are dotted and the t's crossed. More
Jake and everyone who helped me during this experience was wonderful. Buying my 2023 GLI was super easy. I love it and I’m so glad I decided to go with a VW! was wonderful. Buying my 2023 GLI was super easy. I love it and I’m so glad I decided to go with a VW! More