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Circle INFINITI
West Long Branch, NJ
1,446 Reviews
At Circle INFINITI, "customer service" means making your car buying experience as easy and enjoyable as possible. You will find a number of ways that we make customer service the basis of buying and owning a car from us.
As the exclusive INFINITI dealer in Monmouth and Ocean County New Jersey, Circle INFINITI is a family owned dealership, selling and servicing New INFINITI cars, quality Used Cars and Certified Pre-owned INFINITI vehicles since 1992. Our primary guiding principle is that “Nothing is more important than a satisfied customer, measured by the customer's criteria”. Our friendly and well trained staff strives to exceed your expectations by providing our customers a purchase, service and ownership experience that surpasses all others.
We encourage you to stop by our dealership and experience Circle INFINITI’s friendly, professional and courteous staff. We are confident that our Sales staff will exceed your expectations for personal service while they knowledgeably answer any questions as they demonstrate the inspired performance and luxury of the INFINITI line of vehicles.
Our Award Winning Service Department is here to serve you and professionally protect the investment you have made in your car. From our Valet that greets you and arranges your free loaner car when your car is being serviced, to the Service Consultants that provide expert assistance and analysis, to the certified trained mechanics that perform the service on your car, they are all here to make your experience comfortable and simple.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
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Showing 1,446 reviews
November 30, 2015
Happy about my dealings at Infinity I just leased a QX50 and I couldnt be happier! I just wanted to Thank Mark B over at Infinity for making this so easy for me and my wife. i expected b I just leased a QX50 and I couldnt be happier! I just wanted to Thank Mark B over at Infinity for making this so easy for me and my wife. i expected being pressured and taken advantage of like the days of old but this was the opposite experience. Mark treated us great and it was so easy to handle all the paper work. Our car is dream and we are ecstatic So Thank you to everyone at Infinity ! More
by JohnnyIconic
Employees Worked With
Helpful November 29, 2015
love my infiniti whenever i come the circle infiniti, wether for sales or service, i always receive excellent customer attention.my vehicle is always ready and clean w whenever i come the circle infiniti, wether for sales or service, i always receive excellent customer attention.my vehicle is always ready and clean when promised.i would recommend circle to anyone interested in a infiniti. More
by motoman
Employees Worked With
Joel Friedman, Irwin Lieberman, John DiLieto
November 29, 2015
Excellent, Timely Service John DiLieto and Irwin Lieberman have consistently given me great customer service. The time they have spent, answering my questions and taking care John DiLieto and Irwin Lieberman have consistently given me great customer service. The time they have spent, answering my questions and taking care of all of my automotive concerns is what keeps me coming back to Circle Infiniti. More
by sma2341
Employees Worked With
Irwin Lieberman, John DiLieto
November 29, 2015
Sales and service excellent I bought a q50 from Don Lotano about 6 months ago. He has been the most accommodating sales person I have ever dealt with. He made sure to come say hi I bought a q50 from Don Lotano about 6 months ago. He has been the most accommodating sales person I have ever dealt with. He made sure to come say hi when I was in for my first oil change. The service dept is excellent also. I dealt with Ann and Pam and they made sure my car was taken care of. I lov the whole circle Infiniti experience More
by Blati4043
November 28, 2015
Excellent Customer Service1 Always have a great experience at Circle Infinti! I bought my Infiniti from Irwin who was wonderful to deal with. He is very professional and an asset Always have a great experience at Circle Infinti! I bought my Infiniti from Irwin who was wonderful to deal with. He is very professional and an asset to the dealership. In service I deal with John who is also very professional and patient to answer all of my questions. John's knowledge is quite impressive! They both make visits enjoyable and I am happy to see such great customer service in a time where that is hard to find!! Thanks to Irwin and John! More
by Pchic3342
Employees Worked With
Irwin Lieberman, John DiLieto
November 25, 2015
Exceptional Customer Service I brought my truck in for service. So happy to see Todd was back! Circle Infiniti has exceptional customer service and I always recommend this dealers I brought my truck in for service. So happy to see Todd was back! Circle Infiniti has exceptional customer service and I always recommend this dealership to family and friends. Todd helps me understand what is happening with my vehicle and always takes the time to explain how specific parts and systems work. Great job as always and thank you! More
by Mimi
Employees Worked With
November 19, 2015
Great dealership awesome staff. I worked with Raymond Andrews who is friendly got me the vehicle i want. I was in and out of dealership quick and fast. No hassle or a awesome staff. I worked with Raymond Andrews who is friendly got me the vehicle i want. I was in and out of dealership quick and fast. No hassle or anything. Awesome service reps as well. Looking for that next Infiniti highly recommend Circle Infiniti More
by Rechree
Employees Worked With
Other Employees :
David DeFilippo, AnnMaria Trapani
November 18, 2015
Exceptional customer service Our associate Ray went above and beyond to make buying our 2015 QX60 happen for us. We told Ray what we wanted and where we were comfortable being and Our associate Ray went above and beyond to make buying our 2015 QX60 happen for us. We told Ray what we wanted and where we were comfortable being and he delivered!! He made the whole buying process smooth, easy, timely, and dealt with all of my questions and with my 3 kids present professionally and with expertise. We will definitely recommend Ray and Circle Infiniti as well as be back for our next vehicle there. More
by lyannmolina1
Employees Worked With
November 14, 2015
Great customer service I lost the key lock for my tires and Pam went above and beyond to help me with the dilemma. I received new tires as a gift and the establishment wher I lost the key lock for my tires and Pam went above and beyond to help me with the dilemma. I received new tires as a gift and the establishment where they were purchased could not change the tires since the key lock was missing. I called Circle Infiniti and Pam not only fit me in but had my tires changed and got me a new key lock....all on my birthday! More
by imornurse
Employees Worked With
November 06, 2015
Great Experience Purchased a QX60 from Evan Quinones. He was very knowledgeable and patient throughout the whole process. When finally sitting down to go over the nu Purchased a QX60 from Evan Quinones. He was very knowledgeable and patient throughout the whole process. When finally sitting down to go over the numbers, he was very patient and not pushy at all. The Sales Manager, Tony Marino, came over to finalize the deal and thank us for our business. Very professional from beginning to end. More
by MManfre
Employees Worked With
