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Claremont Toyota - Service Center

Claremont, CA

4.4
2,501 Reviews
Call Service Center (909) 542-1828

2,501 Reviews of Claremont Toyota - Service Center

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May 11, 2024

F A S T a n d F R I E N D L Y, More

by MILTONTONG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Reeder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 13, 2024 -

Claremont Toyota responded

Hi Milton, thank you for the great feedback! We're thrilled to hear that you had a fast and friendly experience with us. Your satisfaction is our top priority and we look forward to providing you with excellent service in the future. Thank you for choosing us! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

Helpful
May 11, 2024

Great customer service! !! Service was fast. Been coming here quite some time and even bought a couple of cars from Claremont Toyota. More

by SAMBO.CHIM219
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Medina
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 13, 2024 -

Claremont Toyota responded

Hi SAMBO.CHIM219, thank you so much for your kind words! We're thrilled to hear that you've had such positive experiences with our customer service and fast service. We truly appreciate your continued support and loyalty as a customer. Thank you for choosing Claremont Toyota! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

Helpful
May 10, 2024

Fue una experiencia muy agradable muy amable personal atentos respetuosos muy buena atención la que se me brindó More

by AZUCENAGARCIAG88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 13, 2024 -

Claremont Toyota responded

Hola Azucena! Gracias por sus palabras y evaluación de cinco estrellas. Estamos encantados de saber que tuvo una experiencia agradable con nuestro amable y atento personal. Brindar un servicio excelente es nuestra principal prioridad y estamos muy contentos de que se haya demostrado durante su visita. Esperamos volver a verte pronto! Saludos, Equipo de relaciones con el cliente guestrelations@claremonttoyota.com 909-625-1500

Helpful
May 10, 2024

Mr. Mike is the best. And his service team is very lucky to have him as leader, because he cares. And Mr. Luis R Macias is making David Wilson's Claremont Toyota service center, very comfortable for custome More

by DONJAY333
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr.Mike
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May 13, 2024 -

Claremont Toyota responded

Thank you for the glowing review, Donjay! We are thrilled to hear that your experience with Mike and Luis at Claremont Toyota was exceptional. Providing top-notch service and creating a comfortable environment for our customers is super important to us. We appreciate your feedback and look forward to serving you again soon. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

Helpful
May 10, 2024

I was there for a safety recall but was happy with the service to be satisfactory More

by RFRITSCH85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Candace Harrington
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May 13, 2024 -

Claremont Toyota responded

Thank you for sharing your experience, RFRITSCH85! We're glad to hear that you found our service satisfactory during your visit for a safety recall. If there's anything else we can assist you with in the future, please don't hesitate to reach out. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

Helpful
May 10, 2024

Professional service. Technical abilities of service technicians is self evident from the quality of work performed on my vehicle. It indicates that they are well trained More

by RICO.PHILLIP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar
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May 13, 2024 -

Claremont Toyota responded

Hi Rico, thank you for sharing your positive experience with our service technicians. We're thrilled to hear that their technical abilities and dedication to their work stood out to you. We appreciate your feedback! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

Helpful
May 10, 2024

Normal service waiting awhile to get the car back after service. Recommend services a little too pricey More

by LETTYSILVA75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
None
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May 10, 2024 -

Claremont Toyota responded

Letty, We're disappointed your experience has just been mediocre. Should you like to discuss any issues you've experienced here in our service department, please don't hesitate to let us know. Thank you. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

Helpful
May 09, 2024

I receive excellent service every time I get my car serviced. Luis and the staff are professional and nice! More

by VERONICAWASHINGTON75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis M
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May 10, 2024 -

Claremont Toyota responded

Veronica, thank you for taking the time to share your positive experience with us! We are thrilled that Luis and our team provided you with excellent service. Your feedback is greatly appreciated, and we look forward to serving you again in the future. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

Helpful
May 09, 2024

Tired of long waits for service. Will no longer be using your facility for service, as soon as contract expires. More

by KLKEMPTON1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gabriel Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Alvarado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edwin Alvarado
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 10, 2024 -

Claremont Toyota responded

Your time is valuable and we're disappointed that services are taking longer than expected. When you have a moment to speak, we'd like to learn more about these long waits, as we value your opinion, satisfaction, and business. Please contact us at your convenience. We hope to hear from you. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

Helpful
May 09, 2024

The recorded mileage for this visit is incorrect. I did not get a brake inspection. I had to call to see if the truck was ready after 4 hours (oil change). When I called Scott the next morning to More

by TSORVETTI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott
Report | Print
May 10, 2024 -

Claremont Toyota responded

It's important we are providing accurate service and quality communication, which is why it's disappointing that you received neither. At your convenience, please contact us and we'll be happy to provide you with the correct mileage for your vehicle. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

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