Classic Hyundai

We recently leased our first Hyundai and it was a pleasurable experience working with Classic. Scott Yee, Cody Winter and Bryan Casey did a fantastic job of getting us into our new car late on a Sat pleasurable experience working with Classic. Scott Yee, Cody Winter and Bryan Casey did a fantastic job of getting us into our new car late on a Saturday! More

Service failed to install underbelly shield correctly after oil change. They tried to charge me $432.56 for a new one when it came loose. They said that I hit something. My mechanic reinstalled it for fr after oil change. They tried to charge me $432.56 for a new one when it came loose. They said that I hit something. My mechanic reinstalled it for free. More

Called first to see if you had the vehicle I was looking for on the lot. David was very curious, so we made the trip from Ashtabula. The entire appointment took about 2 hours. Very friendly and professional for on the lot. David was very curious, so we made the trip from Ashtabula. The entire appointment took about 2 hours. Very friendly and professional staff. Left very happy with my new Kona. More

This is the cleanest dealership and everyone there is ready to serve you well. They are all fantastic, pleasant and very professional, whether you are dealing with the service department or the sales dep ready to serve you well. They are all fantastic, pleasant and very professional, whether you are dealing with the service department or the sales department, they are the best. More

Fast, courteous, professional and true. Title says it all. Over the phone and via email the deal was done. Went in for all the necessary paperwork which was started beforehand. In and out in Title says it all. Over the phone and via email the deal was done. Went in for all the necessary paperwork which was started beforehand. In and out in no time. This is why we deal with the Classic Team. More

Cannot be trusted for maintenance on your car I have only taken my Hyundai Santa Fe to this dealer and have kept up with all maintenance. They are supposed to be performing a thorough "inspection" I have only taken my Hyundai Santa Fe to this dealer and have kept up with all maintenance. They are supposed to be performing a thorough "inspection" each time my car is in for an oil change, etc. I just found out the hard way that this is not happening. During my last oil change I had them perform the 60k mile maintenance, which flushes transmission fluid and brake lines. I asked them to inspect everything else (why do I need to ask them to do this?). They found my brakes were so bad that my car shouldn't be driven unless I wanted them to get worse. All pads, two rotors, and one caliper needed to be replaced, all for $1500. They wanted me to do it right then and there, and said if I didn't, it would get more expensive to fix. This was the FIRST time anyone had ever mentioned my brakes to me. You can't tell me that 4k miles ago when my car was in for an oil change, the brakes were totally fine? During the last 4k miles they're beyond saving? What a failure of client service. I trusted them to maintain my car and they didn't. I took my car elsewhere for another opinion, and they did all the work for half the price. They also said the caliper was fine once they cleaned it up. Needless to say, I will not be going back to this dealership ever again. They cannot be trusted to maintain your car, nor do they really care. They are indifferent when you arrive, and I had to wait outside for several minutes just to get them to open the door. Sorry guys - am I bothering you? I'll go to places that actually want my business and care to keep me as a customer. What a terrible experience. More

Love Classic! Michele was a fantastic sales person! She zeroed in on what wanted and produced it ! Love the car! Great price and I know that I will love the servic Michele was a fantastic sales person! She zeroed in on what wanted and produced it ! Love the car! Great price and I know that I will love the service department because have owned 3 other Hyundais from Classic. Wouldn't think of going anywhere else! More

Outstanding Service I had a problem with my new car, Service said Not a problem bring it in. Couldn't be more helpful, car could not be fixed straight away so they arran I had a problem with my new car, Service said Not a problem bring it in. Couldn't be more helpful, car could not be fixed straight away so they arranged for a replacement car until mine was fixed. Problem solved and back on the road, thanks to Ian in service who kept us informed every step of the way and not forgetting the person that makes it all happen. Norvell Todd. Many thanks from my wife and I again for looking after us in such a professional manner. Steve & Lynda Newland ***** More