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Coastal Kia

Wilmington, NC

Overview
Employees
Reviews
Vehicles
4.8
5,495 Reviews
- Coastal Kia - Customer Service is our #1 Priority! - We’re Locally Owned and Operated! Your money stays right here in the community! - Concierge Service - Local Pick-Up and return of your vehicle within Wilmington Zip Codes - Pat Koballa, Owner, has been part of the Automotive Community in Wilmington since 1994 and will be in the dealership every day to assist with all your automotive needs. We value your business but most of all we value your friendship!! - We support many local civic, church and school organizations! - A+ Better Business Bureau rating!
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6115 Market St

Wilmington, NC

28405

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Showing 5,495 reviews

May 21, 2025

Ilove the fella that help me he was very nice i give him a 100% More

by rodskivereen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Mascavage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ronda Richter
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 20, 2025

Very professional, fast and understanding. Understood what I needed and helped within the best of their abilities. More

by connorlanier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marquita Best
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 19, 2025

Technician was friendly and helpful and kept me informed about necessary repairs and costs. The team made me feel valued as a customer. Thank you. More

by dtroutman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Mascavage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 19, 2025 -

Coastal Kia responded

Great news! Thank you for the five star service review! It was kind of you to go online and rate your recent experience. We appreciate the feedback including, "the team made me feel valued as a customer." We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia!

May 18, 2025

hi, was impressed by the dealership how clean and pleasant the environment was. Everyone was very kind as well as professional when attending to my vehicle needs as well as to myself. More

by VINALEWIS5042
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Case
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marquita Best
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 19, 2025 -

Coastal Kia responded

Outstanding! Thank you for the five star service review and gracious feedback. We truly appreciate the compliments for our facility and our staff. Thank you for trusting Coastal Kia with your automotive service needs.

May 18, 2025

Brandon was a great person to work with. He was thorough and understanding, taking the time to be sure we had all the pertinent information to make the car buying process easy to understand. More

by santuccieileen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Mascavage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 19, 2025 -

Coastal Kia responded

Thank you for the five star review. We are thrilled to hear you had an amazing purchase experience with Brandon Wright. Congratulations! We love the feedback including, "he was thorough and understanding, taking the time to be sure we had all the pertinent information..." Enjoy! We are here if you need us.

May 17, 2025

Coastal Kia has a very friendly, attentive and knowledgeable staff. They were all smiling when we walked in, and we were smiling on the way out. We are loving our Kia Sportage! Highly recommend th More

by MICHELLEHENRY333
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Uber Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Royal
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 19, 2025 -

Coastal Kia responded

Fantastic! Thank you for the heartfelt testimonial and high marks. Your high recommendations are appreciated as well. We love the feedback including, "Coastal Kia has a very friendly, attentive and knowledgeable staff." We strive to deliver a truly exceptional experience to every client during every visit. Congratulations on the purchase of your new Sportage! Enjoy.

May 17, 2025

Very professional. Very friendly. Knowledgeable. Make you feel comfortable with the service time. Comfortable environment. More

by BAXTER214
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darren Gokey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 19, 2025 -

Coastal Kia responded

Thank you so much! We sincerely appreciate the five star service review and gracious compliments. We love the feedback including, "very professional, very friendly, knowledgeable." We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia!

May 17, 2025

Coastal Kia always provides great service! The service team works to solve any vehicle issues. More

by CRAIG Baker
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darren Gokey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 19, 2025 -

Coastal Kia responded

It was thoughtful of you to go online and rate your recent service experience. We truly appreciate the high marks. Thank you for trusting Coastal Kia with your automotive service needs.

May 16, 2025

Brandon did excellent and made the process super easy. Highly recommend him for the car buying process. More

by sarvismadison
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 16, 2025 -

Coastal Kia responded

Thank you for the five star review. We are thrilled to hear how our Product Specialist, Brandon Wright, exceeded your expectations during your recent purchase experience. Congratulations and enjoy! Please reach out if you need us

May 15, 2025

Wonderful Caring Get things done Polite Like to laugh with me Respond accordingly Explain Everything More

by brittlekathy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Mascavage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heber Quezada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darren Gokey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 16, 2025 -

Coastal Kia responded

Thank you for the five star review! We love the feedback including, "wonderful, caring got things done, polite...." We strive to deliver a truly exceptional experience to every client during every visit. Please do not hesitate to reach out if you need us. Congratulations and enjoy!

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