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Coastal Kia

Wilmington, NC

Overview
Employees
Reviews
Vehicles
4.8
5,493 Reviews
- Coastal Kia - Customer Service is our #1 Priority! - We’re Locally Owned and Operated! Your money stays right here in the community! - Concierge Service - Local Pick-Up and return of your vehicle within Wilmington Zip Codes - Pat Koballa, Owner, has been part of the Automotive Community in Wilmington since 1994 and will be in the dealership every day to assist with all your automotive needs. We value your business but most of all we value your friendship!! - We support many local civic, church and school organizations! - A+ Better Business Bureau rating!
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6115 Market St

Wilmington, NC

28405

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Showing 5,493 reviews

October 28, 2024

I think they are best people I have ever dealt with. Great service and friendly More

by GRETCHAN7189
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 28, 2024 -

Coastal Kia responded

Wow! Thank you! We appreciate the amazing comments and high marks. Thank you for sharing your recent service experience online. Please do not hesitate to reach out if you need us. Thanks again!

October 27, 2024

I returned home from an extended time away, & the battery on my car was dead & would not hold a charge. They got me in the very next day to replace the battery. Plus, courtesy van took me where I needed to b More

by HOLLY5012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Knowles
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 28, 2024 -

Coastal Kia responded

Wonderful news! We appreciate the service testimonial and high marks. We are thrilled to hear you were able to enjoy our Courtesy Shuttle experience. Thank you for choosing Coastal Kia for your automotive service needs.

October 27, 2024

Very nice people to deal with, always clean when we go there. We have been there a few times always nice More

by shelbysellers56
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 28, 2024 -

Coastal Kia responded

Thank you for the review and compliments for our staff and facility. We strive to exceed our client's expectations during every visit. Please do not hesitate to reach out if you need us. Thanks again!

October 27, 2024

I have bought 3 cars from Costal Kia and my husband bought at least 2. The service has always been right on target. More

by JOANJAV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 28, 2024 -

Coastal Kia responded

Fantastic! We appreciate your unwavering support and amazing review. We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia with your automotive service needs.

October 27, 2024

Very nice and friendly service person. Service began at appointment time and was completed quickly. More

by VERAJANE55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 28, 2024 -

Coastal Kia responded

Thank you. We sincerely appreciate the five star service review and gracious feedback. We love the comments including, "very nice and friendly service person." We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia for your automotive service needs. We are here if you need us.

October 27, 2024

100/10 experience! !!!! They took wonderful care of us and they were very informative. Bob from services is and amazing guy and made this an AMAZING EXPERIENCE!!! More

by NOAHDINOGUY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 28, 2024 -

Coastal Kia responded

Thank you for the high marks and compliments for our Service Consultant Bob Tomlin. Bob is a true ambassador for our customer service culture. It was thoughtful of you to go online and rate your recent service experience. Please do not hesitate to reach out if you need us. Thanks again!

October 26, 2024

I was in a difficult situation and everyone at this dealership was very sympathetic, took the time to understand and really help me out! I am very happy with my decision and my new Kia! More

by jaysjen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Heber Quezada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isaiah Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 28, 2024 -

Coastal Kia responded

Congratulation! We are thrilled to hear our team exceeded your expectations. Thank you for the review and amazing testimonial. Enjoy! We are here to serve. Please let us know if you would like to schedule another visit to go over all the operational controls. We are glad that everything worked out the way you wanted it to. Thanks again!

October 26, 2024

Brandon was extremely accommodating and was able to find the right financing for me. He was excellent! Thank you. More

by lisalanier74
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Desmarest
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Castro
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Oct 28, 2024 -

Coastal Kia responded

Wonderful news! We appreciate the complimentary review and high marks. It was thoughtful of you to mention Brandon by name. Please do not hesitate to reach out if you need us. Thanks again!

October 26, 2024

Greeted by Howard and went through key points for my 50,000 mile maintenance…then met with Sam and he explained the process and timing of the days check up for my 2020 Kia Soul…as always my confidence a More

by RTDILIETO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 28, 2024 -

Coastal Kia responded

Amazing! Thank you! We appreciate your loyalty and special recognition of our staff. Thank you for the gracious comments and high marks. We are here if you need us.

October 26, 2024

We loved this dealership! All of the staff was friendly and the place is so clean and well run! More

by mlbs1022
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 28, 2024 -

Coastal Kia responded

Thank you for the five star review and high marks for our Product Specialist Brandon Wright. We love the feedback including, "we loved this dealership!" We strive to deliver a truly exceptional experience to every client during every visit. Congratulations and enjoy!

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