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Coastal Kia

Wilmington, NC

Overview
Employees
Reviews
Vehicles
4.8
5,493 Reviews
- Coastal Kia - Customer Service is our #1 Priority! - We’re Locally Owned and Operated! Your money stays right here in the community! - Concierge Service - Local Pick-Up and return of your vehicle within Wilmington Zip Codes - Pat Koballa, Owner, has been part of the Automotive Community in Wilmington since 1994 and will be in the dealership every day to assist with all your automotive needs. We value your business but most of all we value your friendship!! - We support many local civic, church and school organizations! - A+ Better Business Bureau rating!
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6115 Market St

Wilmington, NC

28405

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Showing 5,493 reviews

October 26, 2024

Great experience all the way around! Great staff and service. Hasselfree purchase. Love my car! More

by suemohn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isaiah Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 28, 2024 -

Coastal Kia responded

We love hearing you LOVE your car! Thank you for the five star review and high marks for Brandon Wright and Isaiah Torres. We appreciate the comments including, "great experience all the way around!" It was thoughtful of you to go online and rate your recent experience. Thank you! Congratulations and enjoy.

October 25, 2024

The staff was courteous and efficient. Service on my car was performed quickly and without problems. More

by Soul Man
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darren Gokey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Howard
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Oct 28, 2024 -

Coastal Kia responded

It was thoughtful of you to go online and rate your recent service experience. Thank you! We appreciate the high marks and gracious comments. Please do not hesitate to reach out if you need us.

October 25, 2024

Great showroom, good sales people, quick process and we are very happy with our Telluride. More

by stetne
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kelvin Swinson
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Oct 25, 2024 -

Coastal Kia responded

Wonderful! Thank you for the five star review and high marks for our Product Specialist Kelvin Swinson. We love the feedback including, "great showroom, good sales people, quick process...." We strive to deliver a truly exceptional experience to every client during every visit. Enjoy! We are here if you need us.

October 25, 2024

Competent and friendly staff. Did not rush us into buying the car. Easy to deal with. More

by PBATCHELOR0620
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Guder "GQ" Quezada
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 25, 2024 -

Coastal Kia responded

Great news! Thank you for the five star review and gracious feedback. It was thoughtful of you to go online and rate your recent experience. Please do not hesitate to reach out if you need us. We appreciate the high marks for Sam Weisman, Brandon Wright and GQ Quezada. Thanks again!

October 23, 2024

Nice selection of vehicles. Very friendly staff Easy to deal with Very clean facility Would recommend More

by pingman1955
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Kramer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Mascavage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 24, 2024 -

Coastal Kia responded

Thank you for the five star rating! It was thoughtful of you to go online and rate your recent purchase experience. We sincerely appreciate the gracious comments and high recommendations. Congratulations and enjoy! We are here if you need anything.

October 23, 2024

Service was great but $198 is alot for an oil change and balance I will s5art changing my own oil More

by russ.rucks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 25, 2024 -

Coastal Kia responded

Thank you for the five star review and high marks for our Service Consultant Gary Nelson. Our Service Director, John Wigger, would like to discuss your concerns with the charges on the work performed. You can reach Mr. Wigger at 910-408-0100. We look forward to your call. Thank you

October 22, 2024

Nice showroom, knowledgeable staff, little or no pressure…I would have liked a better list and explanation of everything provided by the Gold extended warranty I purchased on my visit to get my lice More

by maeleighsdad
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Isaiah Torres
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marquita Best
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 23, 2024 -

Coastal Kia responded

Thank you for the high marks and gracious comments. Our Business Manager, Isaiah Torres, handled your paperwork. He is available anytime to review your documents again and answer any questions you may have. We strive to deliver a truly exceptional experience to every client during every visit. Please reach out to Isaiah at 910-408-0100 when time permits. We look forward to your call. Congratulations and enjoy!

October 21, 2024

Excellent customer care. Our salesman, Ever, was a pleasure to do business with. In and out of dealership quickly, which was a plus! Very satisfied. More

by donnie.sangid
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Heber Quezada
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 21, 2024 -

Coastal Kia responded

Thank you! Our Product Specialist Heber Quezada does an amazing job. It was thoughtful of you to recognize his efforts. Congratulations and enjoy! We sincerely appreciate the high marks. Do not hesitate to reach out if you need us. Thanks again!

October 21, 2024

Very helpful and understanding, listening to what I had to say. Took all my worry’s into hand and let me know everything was good! More

by TNTAYLOR4301
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marquita Best
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 21, 2024 -

Coastal Kia responded

Fantastic! Thank you for the five star service review and thoughtful comments. We love the feedback including, "very helpful and understanding, listening to what I had to say." We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia for your automotive service needs. We are here if you need us.

October 21, 2024

Thank you for the complete support this time this time. My experience was solid with Riley. Not so mush prior with Cody. More

by debhart143
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Riley
Report | Print
Oct 22, 2024 -

Coastal Kia responded

Thank you for the five star review and compliments for our Product Specialist Riley. Congratulations and enjoy! We are here if you need us.

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