99 Reviews
Write a Review99 Reviews of Guder "GQ" Quezada
May 01, 2024
Transparency Efficient Not a lot of inventory Professional Doesn’t try to sell you accessories Professional Doesn’t try to sell you accessories More
Other Employees Tagged: Heber Quezada
May 01, 2024
Pleasant, knowledgeable and non pushy sales personnel. Easy to deal with no pressure. Service Department is friendly and keeps the customer in the loop as the vehicle is being serviced. Easy to deal with no pressure. Service Department is friendly and keeps the customer in the loop as the vehicle is being serviced. More
Other Employees Tagged: Chris Case
April 22, 2024
On arrival at the designated and agreed to time, our Salesperson picked up another customer, I don't see the point of having an appointment. No big deal, we were looked after by Gus, a very knowledgeab Salesperson picked up another customer, I don't see the point of having an appointment. No big deal, we were looked after by Gus, a very knowledgeable young man who treated us respectfully, and showed the vehicles we had asked to see. After the first hour, the experience was quite pleasant, UNTIL>>>>>! Instead of opting for the Kia Sorento, which we were there for originally, we decided to upgrade to the Telluride. We had discussed pricing and purchase, looked at the sticker price and and asked for incentives and options. This is where all Gus's good work went down the toilet. Prior to the visit I had asked for a trade in value for my 2014 Kia Sorento, and the "personalized" quote was between $6,200 - $7,200, the offer at time of sale..$4,000. We watched the appraiser, and all he did was start the engine, look on the inside and lift the trunk. My vehicle had a full history of all oil changes, and new tires, plus maintenance records which Gus proudly showed us. When, according to Gus's manager $4K was the best they could do, we walked out and asked for our keys back. The manager came out and agreed to a $2K increase. Now here's where I feel we got bushwhacked, The dealership made us believe that we had a win, when in real terms the so called ads on daily TV that, "we offer up to $2K above trade in value" yeah not so much, and the other incentives seemed to disappear; my fault for not taking more time. I did qualify for 0% interest on the vehicle which was the good news. BTW if you don't have a credit rating of 780+ you don't qualify. I have one more vehicle I need to trade in for a newer model, but its highly unlikely it will be through Coastal Kia of Wilmington NC. Nickel and diming on a $60K purchase..... what a shame! More
Other Employees Tagged: Uber Hernandez, Michael Mascavage , Gus
April 21, 2024
The place was very clean. All the salesmen treated me like they knew me all my life. I really appreciate the hospitality that they shown me. Again, thanks Kia family! I have s All the salesmen treated me like they knew me all my life. I really appreciate the hospitality that they shown me. Again, thanks Kia family! I have so many compliments on my new Serento More
Other Employees Tagged: Steve Kramer, Michael Mascavage , Avion
April 19, 2024
Excellent service and attention to what my wants and needs were. Very professional staff and easy to work with. needs were. Very professional staff and easy to work with. More
Other Employees Tagged: Heber Quezada , Parker was my sales rep and he did an excellent job and answered all my questions.
April 07, 2024
Took way to long for a simple service l arrived at 11:30am and wasn't released until 2:45pm. I will take my car somewhere else next time. 11:30am and wasn't released until 2:45pm. I will take my car somewhere else next time. More
Other Employees Tagged: John Wigger, Bob Tomlin, Michael Mascavage, Sam Weisman, Gary Nelson, Darren Gokey, Tony Kirschner, Kendrick Progue
April 03, 2024
Great customer service! Great inventory, clean beautiful dealership! Knowledgeable sales people. Beautiful vehicles. Accommodating ND a pleasant experience Great inventory, clean beautiful dealership! Knowledgeable sales people. Beautiful vehicles. Accommodating ND a pleasant experience More
Other Employees Tagged: Uber Hernandez, Heber Quezada, Jan Ramos
March 23, 2024
I went in to buy a used vehicle and walked out with a new Kia. Very happy. Kia. Very happy. More
Other Employees Tagged: Heber Quezada
March 11, 2024
My wife and I had an amazing experience pick out a new vehicle. The website was easy to navigate and the staff were very knowledgeable about the different options available. Brandon did an outstanding jo vehicle. The website was easy to navigate and the staff were very knowledgeable about the different options available. Brandon did an outstanding job educating us on the different trim levels and all of the features that come with each. He could relate to our stage of life and importance on safety and children. We test drove 2 different vehicles and stayed in touch over the next few weeks determining what and when we would come back to purchase. Pat was also very fair with our trade in and made an outstanding final offer on our favorite vehicle on the lot! We will definitely be sharing our experience with friends and family. We love our Kia and will be proud to drive the brand for many years to come. More
Other Employees Tagged: Peggy Roberts, Patrick Koballa, Uber Hernandez, Brandon Wright, Jan Ramos
March 07, 2024
Very easy to work with. Staff was very accommodating to my requests and needs. Looking forward to a pleasant relationship based on current experience. Dan Silvestri, Sales, Staff was very accommodating to my requests and needs. Looking forward to a pleasant relationship based on current experience. Dan Silvestri, Sales, was especially good to work with. More
Other Employees Tagged: Tyler Desmarest , Dan Silvestri (5 stars)