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Coastal Kia
Wilmington, NC
5,495 Reviews
- Coastal Kia - Customer Service is our #1 Priority!
- We’re Locally Owned and Operated! Your money stays right here in the community!
- Concierge Service - Local Pick-Up and return of your vehicle within Wilmington Zip Codes
- Pat Koballa, Owner, has been part of the Automotive Community in Wilmington since 1994 and will be in the dealership every day to assist with all your automotive needs. We value your business but most of all we value your friendship!!
- We support many local civic, church and school organizations!
- A+ Better Business Bureau rating!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 5,495 reviews
October 11, 2024
Sam was very helpful. Staff that picked up & dropped off my car were timely and courteous. Staff that picked up & dropped off my car were timely and courteous. More
by ALDIGE
Verified CustomerEmployees Worked With
Other Employees :
Drivers who picked up Jason maybe and dropped off my car. Thank you
October 10, 2024
Service at Coastal Kia, overall, has been great. The couple of times I did have a complaint I feel that I was being listened to. The technicians in service are professional and helpful. The couple of times I did have a complaint I feel that I was being listened to. The technicians in service are professional and helpful. More
by JOWMS52
Employees Worked With
October 10, 2024
Bob Tomlin has been very patient and explains what is being done or needs to be done. The service at this Kia dealership is the best! being done or needs to be done. The service at this Kia dealership is the best! More
by RUFFLESLF
Employees Worked With
October 10, 2024
I've always had a great experience. The staff is friendly and eager to help. The staff is friendly and eager to help. More
by hmatracyjones1
Employees Worked With
October 09, 2024
The service staff were professional, courteous and thorough in their explanations of the service needed for my vehicle and interactions with me. thorough in their explanations of the service needed for my vehicle and interactions with me. More
by larry.winter
Employees Worked With
October 09, 2024
The staff at Coastal Kia is always friendly, professional and time efficient with the service of your vehicle. and time efficient with the service of your vehicle. More
by TJB1157
October 09, 2024
Excellent repair work for my Kia Telluride. Really appreciate help from Bob in managing the repairs. Really appreciate help from Bob in managing the repairs. More
by KAYAKCONWAY
Employees Worked With
October 09, 2024
They actually take the time to listen to you then make every effort possible to meet your needs and desires. every effort possible to meet your needs and desires. More
by FOSTEELE
October 08, 2024
I was told that they would try and fix the headrest on the seat and call me in the afternoon. They later called and said they did the work and it would cost $150! I didnt authorize it and was not prepare the seat and call me in the afternoon. They later called and said they did the work and it would cost $150! I didnt authorize it and was not prepared to pay for it and my car had to sit at the delearship an extra week. More
by john.gbell
Employees Worked With
not sure
October 08, 2024
Great place great staff have been going here for 10 years and bought six cars and bought six cars More
by JMORG0220
