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Cole Valley Cadillac

Warren, OH

4.8
118 Reviews
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4111 Elm Road NE

Warren, OH

44483

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Showing 118 reviews

October 25, 2025

Clean, friendly, pleasant atmosphere, everyone was curtitious. Enjoyed everyone’s attitude. We were very happy to be supplied with a loaner. More

by blueeyes5462
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Stowe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2025 -

Cole Valley Cadillac responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Grace Cole Internet Manager graceh@colecars.net

October 20, 2025

I was very pleased with the visit. Everyone listened to my problem.They were helpful More

by shirley5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Stowe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2025 -

Cole Valley Cadillac responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Grace Cole Internet Manager graceh@colecars.net

October 15, 2025

Cole Valley has a very nice service center with very polite workers, They always do what is expected of them. Good Job guys and gals. More

by Breeze9758
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarred Maderitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katie Stowe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2025 -

Cole Valley Cadillac responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Cole Valley Cadillac. Grace Cole Internet Manager graceh@colecars.net

October 13, 2025

The salesman was so knowledgeable about the EV he made it so easy to purchase the Optiq. I made my decision to buy EV after him explaining everything to me. More

by jawnomad
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Spencer Santti
Oct 13, 2025 -

Cole Valley Cadillac responded

Thank you for choosing Cole Valley Cadillac. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Grace Cole Internet Manager graceh@colecars.net

October 13, 2025

Excellent dealership and service. Manager Joseph is top notch and would recommend my friends and family to him More

by DRTR007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Stowe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2025 -

Cole Valley Cadillac responded

Thank you for choosing Cole Valley Cadillac. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Grace Cole Internet Manager graceh@colecars.net

October 10, 2025

This is the best Cadillac Dealership in the Try County area of Ohio, Fast, Professional and with Customer care in mind. More

by jsr2022
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Stowe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2025 -

Cole Valley Cadillac responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Cole Valley Cadillac. Grace Cole Internet Manager graceh@colecars.net

October 08, 2025

Outstanding service department. Katie and Lenny are great. Also Joe and Matt also very caring More

by garyanderson022
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Stowe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lenno
Oct 09, 2025 -

Cole Valley Cadillac responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Cole Valley Cadillac. Grace Cole Internet Manager graceh@colecars.net

October 04, 2025

The man that greeted us & took our car back was very nice & the girls in the office were bery frienfly More

by rnb73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Stowe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2025 -

Cole Valley Cadillac responded

Thanks for sharing about your experience with Cole Valley Cadillac. We appreciate your business and hope to see you again soon! Grace Cole Internet Manager graceh@colecars.net

October 02, 2025

Work was done flawlessly, all work was explained fully,very pleased. Thanks again for the good work. More

by thumms
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Stowe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Ferris
Oct 02, 2025 -

Cole Valley Cadillac responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Grace Cole Internet Manager graceh@colecars.net

September 30, 2025

The gentleman who checked me in was efficient and pleasant. He knew exactly what I wanted. The ladies in the office were friendly and polite. More

by RASEIPLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John was a five star
Sep 30, 2025 -

Cole Valley Cadillac responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Cole Valley Cadillac to be a positive one. Please don't hesitate to reach out if you need anything else. Grace Cole Internet Manager graceh@colecars.net

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