Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
Write a review

Cole Valley Cadillac

Warren, OH

Overview
Employees
Reviews
Vehicles
4.5
190 Reviews
Contact Dealership

4111 Elm Road NE

Warren, OH

44483

Directions

By Type

Showing 190 reviews

July 04, 2026

Quick in and out, regular service, offered a courtesy to take home and pick up when the service was complete More

by DK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Stowe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Whitcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Connie Stiles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 04, 2026 -

Cole Valley Cadillac responded

Thank you for highlighting our efficient service process. We’re pleased the Cadillac XT6 maintenance went smoothly and that our take-home and pickup option added convenience. We look forward to assisting you on your next visit. Grace Cole Internet Manager graceh@colecars.net

July 04, 2026

Cole Cadillac did a superb job of keeping my auto in shape and worry free driving. The crew there is always friendly and knowledgeable about any problems that I have encountered with my vehicle. More

by patty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Stowe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Whitcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Connie Stiles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 04, 2026 -

Cole Valley Cadillac responded

Thank you for sharing your experience. We’re glad our team kept your Cadillac running smoothly and provided friendly, knowledgeable support whenever you needed it. Grace Cole Internet Manager graceh@colecars.net

July 01, 2026

My oil change went well as it always does. Ten eleven, twelve, thirteen, fourteen, fifteen. More

by parkerbljr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Stowe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Whitcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Connie Stiles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 01, 2026 -

Cole Valley Cadillac responded

Thank you for bringing your Cadillac SRX in for another smooth oil change. Ken and our service team appreciate your continued trust and look forward to assisting you again. Grace Cole Internet Manager graceh@colecars.net

June 30, 2026

I love Cole Valley professional and trustworthy, I know we will get a good car from them More

by jckover2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Stowe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Whitcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Connie Stiles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 30, 2026 -

Cole Valley Cadillac responded

Thank you for highlighting our professionalism and trustworthiness. We’re honored to help you find a great Cadillac and look forward to assisting you again. Grace Cole Internet Manager graceh@colecars.net

June 20, 2026

This wasn’t very well at all. What to want to know? I will let you know if you care. More

by fajanowski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Katie Stowe
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 23, 2026 -

Cole Valley Cadillac responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Grace Cole Internet Manager graceh@colecars.net

June 18, 2026

Always courteous & efficient All from sales to service are kind & patient w questions. Cole's have been our friends for years. More

by NOBLEROG10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Stowe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Whitcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Connie Stiles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 18, 2026 -

Cole Valley Cadillac responded

Thank you for your five-star feedback and for trusting our Cadillac team for so many years. We’re pleased to hear that our sales and service staff have been courteous and patient with your questions. We value your friendship and look forward to welcoming you back soon. Grace Cole Internet Manager graceh@colecars.net

June 17, 2026

Great service…. Every one was nice to me. I trust Cole Valley with my car. I am a widow and they changed my tires and checked inside the hood. No worries. T More

by jroskos55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Stowe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Whitcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 17, 2026 -

Cole Valley Cadillac responded

It’s wonderful to hear that our team made you feel comfortable entrusting us with your Cadillac CT5. Thank you for letting us handle your tire change and inspection under the hood. Grace Cole Internet Manager graceh@colecars.net

June 11, 2026

Service is great and helpful, people are nice. Dealership is clean and well maintained and clean. More

by dnyitrai
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Stowe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Whitcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 11, 2026 -

Cole Valley Cadillac responded

Thank you for highlighting our service team’s helpfulness and our clean facility. We’re pleased our staff made your Chevrolet service visit a positive experience. We appreciate your trust in our team for your Chevrolet service. Grace Cole Internet Manager graceh@colecars.net

June 08, 2026

They were quick and got me in at my appointment time. And the people were friendly and quick More

by MAIESETERRY663
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Stowe
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Whitcher
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 08, 2026 -

Cole Valley Cadillac responded

It’s great to hear we met your appointment time and that our team was both welcoming and efficient. Thank you for trusting us with your Chevrolet Equinox, and we look forward to your next visit. Grace Cole Internet Manager graceh@colecars.net

June 07, 2026

Excellent service explained all my questions I asked about my car. He spent time telling me all about my Optiq and to calll him any if I needed I had any more help. More

by ELEANORSLOBAN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Spencer
Report | Print
Jun 08, 2026 -

Cole Valley Cadillac responded

It’s great to hear our team took the time to answer all your questions about your Cadillac. We appreciate you choosing us for your new vehicle. Please feel free to reach out anytime if you need further assistance. Grace Cole Internet Manager graceh@colecars.net

1
2
...
19