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Colonial Volkswagen of Westborough
Westborough, MA
2,507 Reviews
We provide the highest level of customer service through our knowledgeable and helpful sales, service and parts personnel. We offer a top-notch customer experience. Whether you are looking for a new vehicle, pre-owned specials, need to order parts or schedule service, or would like information on Volkswagen products and services, please call or email us.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
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Showing 2,507 reviews
June 07, 2024
Kevin/Patrick/Brendon were amazing and made the whole car buying experience hassle free. Sincere thanks to Colonia VW team. buying experience hassle free. Sincere thanks to Colonia VW team. More
by shardool.jain
Verified Customer
Helpful June 06, 2024
Satisfied with the deal I was able to make with them. Happy to continue to do business with this dealership. Happy to continue to do business with this dealership. More
by richard.fontes
June 06, 2024
The dealership is great! They have a great sales team and the service department offers excellent customer service! They have a great sales team and the service department offers excellent customer service! More
by Rob
Employees Worked With
June 06, 2024
Friendly and courteous staff! Did not feel pressured at any point while at the dealership Did not feel pressured at any point while at the dealership More
by lbchilds2001
June 05, 2024
Excelente ante in al cliente me gusto trabalhar com Ramon y Alex. Deveriam de aver mas Vendedor’s que há Len espano eu português. y Alex. Deveriam de aver mas Vendedor’s que há Len espano eu português. More
by jonathandrpofilho
Employees Worked With
June 04, 2024
Has a great experience with Marc at Colonial VW. Communication was great, process was smooth, and I was able to pick up my new ID.4 without any hassle. Would definitely recommend. Communication was great, process was smooth, and I was able to pick up my new ID.4 without any hassle. Would definitely recommend. More
by 18rings
Employees Worked With
June 03, 2024
As usual, my experience was fantastic. The team is professional and thorough. The text message updates with video from the actual tech working on my vehicle was a nice touch. The team is professional and thorough. The text message updates with video from the actual tech working on my vehicle was a nice touch. More
by melkind026117
Employees Worked With
June 03, 2024
Easy, hassle free maintenance. John was extremely helpful with all the work done. Thanks for making our appointment quick and easy! John was extremely helpful with all the work done. Thanks for making our appointment quick and easy! More
by trstsix
Employees Worked With
June 03, 2024
I had a great experience with the service dept. at Colonial VW in Westboro. Everyone was informative from the advisor to the service manager to the foreman. I was kept in the loop with what was bei at Colonial VW in Westboro. Everyone was informative from the advisor to the service manager to the foreman. I was kept in the loop with what was being done and and the process that was taking place. Great dealer, great team! More
by jstefanini1979
Employees Worked With
Other Employees :
Service manager Bill McGrath, and shop foreman Kevin Cross
