Bill Fallon

The service quality is very good and staff is friendly. Lost the fifth star on pricing. I like that they video the car and share their findings. I've been able to get appointments when I need them. They Lost the fifth star on pricing. I like that they video the car and share their findings. I've been able to get appointments when I need them. They do a good job of monitoring recalls for my vehicle. Have had all the recommended work done there for the first 65K miles of my GLI. But like other dealerships I've dealt with, the price is higher than independent shops. Did not buy new tires there after MA Pot Holes damaged another one. More

by heyudave Verified Customer Verified Customer

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They are very polite and helpful. The car was ready when they said it would be. The car was ready when they said it would be. More

by Katherine Verified Customer Verified Customer

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I always have a pleasant experience. They’re very cognizant if I need to get out by a certain time and they provide frequent updates along the way I do all my service here because of the They’re very cognizant if I need to get out by a certain time and they provide frequent updates along the way I do all my service here because of the superiorcustomer service. More

by Allison H. Verified Customer Verified Customer

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Brought my Jetta in for its 20k service and a brake replacement, and Westboro Colonial VW made it easy. The team kept me updated throughout the whole process, no surprises, no hassle. I really like hav replacement, and Westboro Colonial VW made it easy. The team kept me updated throughout the whole process, no surprises, no hassle. I really like having my car serviced at this dealership. More

by TAGALUSHA Verified Customer Verified Customer

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Had a seamless experience purchasing my new car at Colonial VW. Would recommend to others. Colonial VW. Would recommend to others. More

by kylecarlin Verified Customer Verified Customer

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Bill was honest professional and insightful, my car was in bad shape when I brought it in, and although I did not go beyond a diagnostic testing I will be bring my new car here for all services going forwa in bad shape when I brought it in, and although I did not go beyond a diagnostic testing I will be bring my new car here for all services going forward More

by AlBen Verified Customer Verified Customer

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Communication was good, service was fast, I got what I was looking for. Happy overall was looking for. Happy overall More

by Henri Hakulinen Verified Customer Verified Customer

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We were very pleased with the service and the help I had left my wallet in the car and had thought I had lost it but one of the technicians returned it to me what a relief that was thanks again for the grea left my wallet in the car and had thought I had lost it but one of the technicians returned it to me what a relief that was thanks again for the great service More

by nnolster179 Verified Customer Verified Customer

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Courteous, professional, and attentive to keeping customer informed. Appreciate the time they take to explain work that is required. customer informed. Appreciate the time they take to explain work that is required. More

by DECOSTANZA Verified Customer Verified Customer

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Had a great experience with the colonial Volkswagen service group. Stellar service through their service department. service group. Stellar service through their service department. More

by REINERLUNA Verified Customer Verified Customer

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