Bill Fallon

They were fantastic! !! Had a leak in my tire....they plugged it...and was back on my way 🤗 !! Had a leak in my tire....they plugged it...and was back on my way 🤗 More

by juliasrior Verified Customer Verified Customer

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This experience was the best dealership experience I have ever had. I am so happy I found you. ever had. I am so happy I found you. More

by kathleen_cook Verified Customer Verified Customer

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Professional, experienced, outstanding service 👍👍👍👍👍 Outstanding! Outstanding, outstanding outstanding , outstanding outstanding outstanding outstanding outstanding outstanding outstanding 👍👍👍👍👍 Outstanding! Outstanding, outstanding outstanding , outstanding outstanding outstanding outstanding outstanding outstanding outstanding More

by RAYRLIU Verified Customer Verified Customer

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Easy to schedule in advance online and they did quick work on a recall. Excellent communication. work on a recall. Excellent communication. More

by michael.poirier Verified Customer Verified Customer

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Bill and team took good care of our car in recent service visit. Work was completed quickly, we were sent a video from the tech who performed the work & they worked with us for after hours pickup. visit. Work was completed quickly, we were sent a video from the tech who performed the work & they worked with us for after hours pickup. More

by Sheen Verified Customer Verified Customer

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Jon and the team really came through this time! I desperately needed new tires and he tipped me off to an April promotion that saved me about $300. As usual the experience was pleasant and seamle I desperately needed new tires and he tipped me off to an April promotion that saved me about $300. As usual the experience was pleasant and seamless. The Technion did a great job and even referenced setting the correct tire pressure in the video update. I appreciate those little details. Whoever is running the show there is really on top of things. More

by chrisjwhitman Verified Customer Verified Customer

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I was glad to receive updates on what was happening with my car. And then a video when it was all done with the mechanic telling everything he did to fix my car. my car. And then a video when it was all done with the mechanic telling everything he did to fix my car. More

by mpegjen Verified Customer Verified Customer

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It was a very pleasant people and they know exactly what they are doing for sure without a doubt 4stars they are doing for sure without a doubt 4stars More

by Alexander.lee.saunders Verified Customer Verified Customer

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Mine is an unusual situation - eGolf battery problem at home in NC, car shipped to Colonial per VW corporate, "fixed" and returned, but same symptom (reduction in max charge from 140-150 mile range to 70-8 home in NC, car shipped to Colonial per VW corporate, "fixed" and returned, but same symptom (reduction in max charge from 140-150 mile range to 70-80). I wasn't told where the car had been shipped, figured it out, called Service and got a too-busy, impatient rep. I don't see how Colonial could say they fixed it if the symptom is the same. (I do believe they completed battery service.) More

by jackconn55 Verified Customer Verified Customer

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Can’t say an ouch good things about Bill. He went above and beyond to secure me a loaner after my repair took longer than expected. He was attentive and provided me with updates throughout th He went above and beyond to secure me a loaner after my repair took longer than expected. He was attentive and provided me with updates throughout the process. Great to work with. I will bring my car back to colonial VW specifically because of the interaction I had with Bill. More

by mkelly1984 Verified Customer Verified Customer

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