Colonial Volkswagen of Westborough

I arrived at Colonial VW, and within seconds, JP came over to chat with me to find which car was of interest to me -- 2011 Jetta SE/Convenience package. He patiently discussed all the options with m over to chat with me to find which car was of interest to me -- 2011 Jetta SE/Convenience package. He patiently discussed all the options with me (Purchase -- both cash sale and financing the vehicle --, leasing)and was really patient and gave me detailed answers to the many questions I had re why I should be interested in the 2011 Jetta. JP introduced the manager quite early on in our conversation, which I really appreciated, rather than at the point where salesmen usually bring in the manger 'to close the deal' as had happened at other dealers. What was best was that both gentlemen LISTENED to what my needs and constraints were, unlike my experience at two other dealers. The deal I was offered was the best price that I had been quoted. I was kept abreast of information re the timetable for delivery of the vehicle, and all associated matters without ever being intrusive nor overbearing. At the end of my first visit, I knew that Colonial would be getting my business, and indicated as much to both JP and the manager and shared with them both that it had been a wonderful experience and that I would have no hesitation in recommending both Colonial and JP as a salesperson to any of my friends and acquaintances,because of the extremely positive experience I had. The level of service never wavered once the deal was closed. The attention from both JP, the manager and the business manager (when he was brought into the picture) remained steadfast, friendly, courteous, pleasant, timeous and all round wonderful. If a great car buying/leasing experience is what you want, without hesitation, I unreservedly and highly recommend that if any one is interested in a VW in this area that they pay Colonial VW and JP a visit. You will not be disappointed. More

The complete process was professional. All questions and concerns were answered very quickly and accurately. The cars that we were interested in were all on the lot including the colors we wanted to see. Ch concerns were answered very quickly and accurately. The cars that we were interested in were all on the lot including the colors we wanted to see. Chris made our visit very comfortable as did the rest of Colonials staff that we dealt with. We will recommend Chris and Colonial to our friends. Sincerely, Sandi and Mike Belmonte More

I stopped into Colonial Volkswagen recently and spoke with Chris Tattrie while I was shopping for a new car. I actually went back to Colonial VW 3 times before making a decision. Chris was very helpful with Chris Tattrie while I was shopping for a new car. I actually went back to Colonial VW 3 times before making a decision. Chris was very helpful and I test drove several cars. Even though I eventually purchased another brand (it was a really close call) I was impressed by Chris's friendly and helpful nature and I would not hesitate to recommend him to my friends. When the time comes for purchasing my next vehicle I will be going back to speak with Chris first. More

I was in having my car serviced and was approached by sales person Chris Tattrie. He was very courteous asking if I needed any assistance. I informed him I was having my car serviced and he asked me a sales person Chris Tattrie. He was very courteous asking if I needed any assistance. I informed him I was having my car serviced and he asked me a couple questions about it. He informed me that due to the record breaking snowfall in January the dealships was working hard to write deals. He was not at all pushy. Very professional, very polite. He gave me his card and said now might be a great time to move into a current year model. Having been a sales manager manager in the 80's I knew well how this historic snow fall in January would be hurting business. I came back on the last day of January and Chris, and I along with the help of his support staff settled on a deal and I moved up from my 2006 Passat to a new Jetta as my wife missed our 2003 Jetta because it was easier to park than the larger vehicle. This is the third VW I have aquired from Colonial in the last five years. I can not say enough about the dealership. They also have a great service department that fights hard with Corporate VW on behalf of their customers. They also do great work. Five stars is too few for this dealership and salesperson Chris Tattrie. Sincerely, Jim McElhiney More

I purchased a 2010 Routan from Colonial VW this past week. It was a very easy and pleasant car buying experience. I found both JP and Shane helpful, attentive and timely in our transaction. Would hig week. It was a very easy and pleasant car buying experience. I found both JP and Shane helpful, attentive and timely in our transaction. Would highly recommend this dealership to friends. It is always nice to have such a positive car buying experience. More

Purchased a new VW Routan and I will say the experience was smooth as silk and hassle free. J.P., my salesman was attentive to all my questions and worked with his Sales Manager Ton Strozino to give a grea was smooth as silk and hassle free. J.P., my salesman was attentive to all my questions and worked with his Sales Manager Ton Strozino to give a great price on our new vehicle. Never felt pressured and they were able to get me in the vehicle a day sooner than expected even with the Holiday Weekend being very busy for them. The Finance manager Shane also got me a great rate and was friendly and pleasant to work with. Never bought from this dealership before but i would highly recommend them. Service Dept. answered all my questions about some of the features in the vehicle. They took care of all the paperwork for registering vehicle which was a bonus as well. They detailed the car and I had a full tank of gas driving awaya. All employees were friendly and accommodating. Art. More

Dealership was very good... just a long wait to see financing. Purchased car on President's Day weekend and feel the dealership should have been staffed with more personnel. Salesman, J.P. Hage, very t financing. Purchased car on President's Day weekend and feel the dealership should have been staffed with more personnel. Salesman, J.P. Hage, very thorough, pleasant and time-sensitive and attentive. More

Honestly, the best salesman i have met. He was determined to work with us. I am very happy with the overall result and would like to thank him a lot, because the car he sold me is 100% what i was looking for to work with us. I am very happy with the overall result and would like to thank him a lot, because the car he sold me is 100% what i was looking for. It was a 2004 GTI VR6, great color, great care of the car...it is beautiful. THANKS CHRIS!! More

Upon arriving at the dealership I went to the front desk and asked the receptionist for a salesperson who would be able to assit me with a new car. A slaesperson named Chris Finneran arrived within 20 seco and asked the receptionist for a salesperson who would be able to assit me with a new car. A slaesperson named Chris Finneran arrived within 20 seconds or so. I sat with Chris to go over what I was looking for and he took me through the process step by step and was able to answer any questions I had. I was returning a leased BMW and wanted to get a vehicle that was less expensive and had better gas mileage. Chris showed me my options and we settled on a 2011 Jetta SE. It came with all the bells and whistles that I wanted. Navigator, blue tooth for my phone, hookup for my Ipod, and number of other options that came standard with the vehicle. The test drive was enjoyable and the car handled better than I expected it to. I once had an older version of the VW Jetta and there was certainly many improvements. I picked out the color that I wanted and my car was delivered and ready to be picked up 2 days later. Exeptional leg work all around to deliver my car when I wanted to pick it up. More

If you're at the dealership looking to buy a new car ask for Chris Finneran. He is knowledgeable, courteous, truthful, and best of all patient. He makes sure that the sale process is an enjoyable one and for Chris Finneran. He is knowledgeable, courteous, truthful, and best of all patient. He makes sure that the sale process is an enjoyable one and will be there for you even after purchase. Just give him a call anytime and he'll remember you and will help you with any concerns. I am very impressed with the kind of support Chris has given me. More