Concordville Nissan

Dave was very welcoming & friendly as we entered the dealership, I had a idea of what I was looking for and they made it happen. After not having a car payment for 19 years I was a little anxious, but a dealership, I had a idea of what I was looking for and they made it happen. After not having a car payment for 19 years I was a little anxious, but all in all everyone that I encountered there was very friendly. More

Jose was our sales associate, he was friendly & personable. He explained what features the car had and showed us how they worked. The process was fast & easy, the car was a used car that had just b personable. He explained what features the car had and showed us how they worked. The process was fast & easy, the car was a used car that had just been traded in, so we had to wait for a couple of days to pick it up, which wasn't a problem, upon returning to pick up the car I was kind of anxious after reading reviews about the car, but everyone was very helpful & friendly in helping to calm my anxiety! I feel like they probably felt that I was being a little difficult, but they remained professional in our interactions. The only negative thing I have to say is that the car was almost on "E", we had to stop for gas immediately after leaving the dealership but they did put new tires all around & gave us new floor mats as promised! All in All I will say kudos 👏 to everyone at the dealership! And now that my anxiety has subsidized, I am happy with my car!! More

Great service and customer service. No pressure and knowledgeable sales associates. Would recommend family and friends. No pressure and knowledgeable sales associates. Would recommend family and friends. More

It's a nice full service dealership with great staff. They were welcoming and attentive. They were welcoming and attentive. More

Friendly, courteous service. No pressure or games. Made the car buying process easy. Would recommend to others No pressure or games. Made the car buying process easy. Would recommend to others More

The entire staff was friendly, knowledgeable and professional. My vehicle and all paperwork was ready to go. They made buying this vehicle a great experience! professional. My vehicle and all paperwork was ready to go. They made buying this vehicle a great experience! More

The best dealer in the world nothing but the best service and and nice sales manager ans sales people and and nice sales manager ans sales people More

Brett answered most of my questions. The test drive was ok. I thought the vehicle he sold to me was reasonable The test drive was ok. I thought the vehicle he sold to me was reasonable More

Excellent customer service. personable, knowledgeable and considerate. Jose helped me make a great decision and I love my new Rogue! personable, knowledgeable and considerate. Jose helped me make a great decision and I love my new Rogue! More

DO NOT BUY FROM CONCORDVILLE NISSAN – THEY PUT LIVES AND FINANCES AT RISK If I could give zero stars, I would. Concordville Nissan's negligence and complete lack of accountability have led to a nightmare FINANCES AT RISK If I could give zero stars, I would. Concordville Nissan's negligence and complete lack of accountability have led to a nightmare situation that no buyer should ever have to face. A young buyer was sold a brand new Nissan under the false impression that their insurance was valid and sufficient. According to Nissan’s own policy, full coverage is required to leave the lot with a financed vehicle. Yet, the sales rep—Jose—falsified insurance information, stating the buyer was covered when in fact, they were not. His excuse? He was, and I quote, “too busy thinking about lunch.” To make matters worse, Jose even left his personal cell phone in the buyer’s vehicle, which had to be returned. On the way out of the dealership, the buyer—now driving a brand new car with invalid insurance—was involved in an accident that totaled the vehicle. Because of Concordville Nissan’s gross negligence, this person is left without a car, and without a resolution. It’s been weeks with no accountability, no communication, and no action other than being told “it’s in corporate’s hands.” This dealership facilitated fraud, endangered a young driver, and refuses to take ownership for their recklessness. DO NOT trust them. DO NOT do business here. This is beyond bad customer service—this is straight-up irresponsible and unethical behavior. More