Conicelli Honda - Service Center

I own a 1997 CRV which I bought new, and have been a Conicelli customer for over 10 years. To put it in a nutshell, I absolutely LOVE this dealership in every way. Especially the service staff. They Conicelli customer for over 10 years. To put it in a nutshell, I absolutely LOVE this dealership in every way. Especially the service staff. They are the most capable, knowledgable, trustworthy and friendliest people on the planet. I have dealt with the same representative, Steve Smith for all these years and would never want to trust my vehicle to anyone else. I never have to second guess their diagnosis and trust them implicitly regarding what work is necessary and fair prices for parts & labor. And Patty Garbo at the service check-out counter is the best! I plan to try to purchase a new vehicle in 2010, finally, but if at all possible, truly prefer to stay with a Honda, and most importantly with Conicelli. Conicelli understands what customer service is all about. They are not just a dealership, they are a part of me and my family, and I would hate to have to look anywhere else for my new car. I recommend them to everyone! Julie Soloff Phoenixville, PA More

I didn't buy my car at Conicelli, but when the times comes to replace it, I definitely will. Their service department is fast and accurate, honest and helpful. The shuttle service to work is an added comes to replace it, I definitely will. Their service department is fast and accurate, honest and helpful. The shuttle service to work is an added bonus that is always provided in a timely manner with courtesy and a smile. CoNICElli IS a NICE place to do business! More

The service at Conicelli is the best. The employees are friendly and knowledgeable. The service is always done quickly and efficently. The facilities are clean and comfortable. Costumers are treated fai friendly and knowledgeable. The service is always done quickly and efficently. The facilities are clean and comfortable. Costumers are treated fairly and the cost is reasonalbe. The dealership is conveniently located. More

I purchased my Honda Accord from Conicelli. I like the shuttle service. The drivers were always pleasant. When I entered the service area I was always greeted warmly by Patty Carbo. She is a true pleas shuttle service. The drivers were always pleasant. When I entered the service area I was always greeted warmly by Patty Carbo. She is a true pleasure to work with. I have also found that Jeff Ying, a mechanic has been very professional in his dealings with me. I would recommend Conicelli Honda to anyone looking to buy a new or used car from a Honda dealership. More

The service at Conicelli is outstanding. Even when Steve is not available, one of the other team members will fill in and do an excellent job. I've had my Hondas serviced by Conicelli sinced its inception. is not available, one of the other team members will fill in and do an excellent job. I've had my Hondas serviced by Conicelli sinced its inception. Originally for me it was Sport Honda. It is very important to have a mechanic provide honest assessments of repairs presently needed and be made aware of future repairs that may be needed. This has allowed me to drive with confidence over the years without fear of breaking down. My only regret before sending this email is I've probably left out something more I could have said to show my appreciation, but I'm sure you get the point. Thank you. More

I had my car serviced for a recall service that cost me nothing. It has been my previous experience with recall services most dealership shuffle you in and out and seem to resent having to provide this ser nothing. It has been my previous experience with recall services most dealership shuffle you in and out and seem to resent having to provide this service. Not so with Conicelli, I felt this dealership focused on the both the "customer" and "service" aspects of customer service. I was greeted immediately as I pulled into the service area. A service employee (sorry, I don't know his name) directed me into a parking space asked my name and the type of service I needed. When we walked into the service area he introduce me to a Service Manager who greeted me with a smile and called me by name during the course of the conversation in which he provided an explanation of what would be done, the expected time the service would be completed and answered my questions. He then introduced me to Steve and the Orange Team as the ones who would do the actual work on my car. Upon, picking up my car (earlier than promised) my car door was open and held as I got in, a courtesy which is lacking in today's world; especially in dealerships customer service. I found all the staff I encountered at Conicelli to be friendly, patient, respectful, knowledgeable and very efficient. Conicelli truly lives up to their advertisement,they have put the "nice" in Conicelli. The world today is in such turmoil, being treated as a valued customer bring peace to our world one person at a time. I would gladly recommend this dealership to family, friends and co-workers. More

I brought my Honda CRV in for inspection, oil change and also because I heard a noise. Conicelli was able to get me in the same day I called. As usual, I was met with friendliness, hospitality and a "what also because I heard a noise. Conicelli was able to get me in the same day I called. As usual, I was met with friendliness, hospitality and a "what can I do for you" attitude immediately. But they are not actors. They really mean it. They WANT to help. They wrote me up and kindly directed me to wait for my shuttle which took me right to my store so I could open up for business. Conicelli called me at work and talked to me again about the noise and said they would check it out. Later they checked back with me to tell me my car was ready and the shuttle would be coming to get me at 3:00p.m. when I close my store. I was taken back to Conicelli and even though I had only a few minutes before called to tell them I had forgotten about a bulb being out, it was all fixed. I am writing this because this is not the first time I have been to Conicell. I bought my Honda there and always go there for service. I am 56 years old and have owned a few cars in my day. NEVER have I received the wonderful caring, courteous and expert service that I get at Conicelli. If I didn't know better, I would think I was family. That is how they treat me. And that is how I feel. You can't ask for anything more. Davida Levin More

I am now on my second car from conicelli and have found them to be one of the finest dealerships I have ever dealt with in 50 years of driving. From the sales force to service, everyone is professional, he them to be one of the finest dealerships I have ever dealt with in 50 years of driving. From the sales force to service, everyone is professional, helpful and friendly. As long as I stay in the Philadelphia area I will never do business with another dealership besides conicelli since it means all of my needs More

The service department is exceptional and go out of their way to accommodate the customer, starting with the receptionist, Patty Carbo, to the technicans. I needed immediate service and they went out of the way to accommodate the customer, starting with the receptionist, Patty Carbo, to the technicans. I needed immediate service and they went out of their way to get me in and have the car available later taht day so I had transportation for work. This is the reason I have purchased my last seven (7) cars from Conicelli Honda. Its is their service department that separtes them from the rest of the pack. More

I consistently bring my car back to Conicelli for the wonderful service that I receive. Marc Varallo was my service representative, and he was able to get my car serviced and inspected on a very busy da wonderful service that I receive. Marc Varallo was my service representative, and he was able to get my car serviced and inspected on a very busy day, even though I did not have an appointment. I feel that the service department is very honest and never performs unnecessary and costly work. I appreciate the time they take to evaluate my car and communicate with me. Patty is always at the desk with a smile for all of the customers. Rick provided great service on the shuttle. This convenience is an added plus for all and a main reason that I choose this dealership. More