Conicelli Hyundai - Service Center

After months of trying to get warrantied service to fix paint problems on my special edition Ironman Kona, I finally got my car back and it is BROKEN. Never mind the fact that you returned the car with zer paint problems on my special edition Ironman Kona, I finally got my car back and it is BROKEN. Never mind the fact that you returned the car with zero gas in it and didn't bother washing it. The front passenger door lock now only works manually. Maybe that has something to do with the multiple panic alarms I received while my car was in Conicelli's hands? Who knows? Any communication I've gotten through this 3+ month odyssey has only been as a result of me following up on promised-but-never-made return calls. The only reason I will ever deal with Conicelli again is for the warranty service I have through the dealership and not through Hyundai. ZERO STARS. More

First time working with Conicelli. Very impressed by the excellent customer service provided by Yusef Johnson and the entire staff. Also, first time with a lease. They worked with me to fit me into the be excellent customer service provided by Yusef Johnson and the entire staff. Also, first time with a lease. They worked with me to fit me into the best deal for me! More

I’ve had the worst experience here. I came with a issue that wasn’t resolved and had to comeback only to be charged more money for the same thing that I already paid for, highway robbery. I recommend every that wasn’t resolved and had to comeback only to be charged more money for the same thing that I already paid for, highway robbery. I recommend everyone getting a second opinion after these ppl. More

Pat is very professional friendly service-oriented and Pat is very professional friendly service-oriented and patient I've been coming for years and he's been just wonderful highly recommended he is a 10 Pat is very professional friendly service-oriented and patient I've been coming for years and he's been just wonderful highly recommended he is a 10 More

Deceptive and Not Helpful Ordered a part online. VIN was not required at time of purchase. Received email asking for VIN informing me that they would have to CANCEL the order i Ordered a part online. VIN was not required at time of purchase. Received email asking for VIN informing me that they would have to CANCEL the order if I did not provide a VIN. I responded asking why a VIN was now required since it wasn't required at the time of purchase. I received no response. A day later my order was canceled. More

Parts Center Review Tony Remolde,the parts manager was courteous, knowledgeable and extremely helpful when I needed to purchase some parts for my car. i was very happy w Tony Remolde,the parts manager was courteous, knowledgeable and extremely helpful when I needed to purchase some parts for my car. i was very happy with the service he gave me. It’s just one more thing that seems to draw me back to Conicelli. Always leaving there happy. P. White More

Warranty service I schedule an appointment over internet with beautiful lady she schedule me in.Then great guy greated me and took my car for me.Then the guy roy at fr I schedule an appointment over internet with beautiful lady she schedule me in.Then great guy greated me and took my car for me.Then the guy roy at front desk was very professional and polite.Then i cant praise the mechanic enough who perform the work on my vehicle he was very good and professional .I highly recommend Conicelli hyundai they treat you like family and actually care about their customer s unlike other dealerships ive been to.Thankyou Conicelli your the best ever!!! More

Awesome guy! My wife and I love Nate Simon!! He is the best in the business and has a great personality! He is a friendly and wonderful guy!!! My wife and I love Nate Simon!! He is the best in the business and has a great personality! He is a friendly and wonderful guy!!! More

Being Harassed by Phone Calls I have never been to this dealership and live over an hour away from Conshohocken, but for some reason I have received 9 phone calls from them either I have never been to this dealership and live over an hour away from Conshohocken, but for some reason I have received 9 phone calls from them either reminding me of my service appointment or following up with my service. I called a few times to get it removed, but to no avail. I finally reached a very nice woman who said she found my number in the system and removed it, however it seems like that did not work. The past two weeks I have received three follow up calls on my cell phone while I am at work regarding appointments that I have never had. This is not a new cell phone number for me. I have had it for 13 years. Today I called once again to try to get my phone number removed and the person that answered the phone was actually rude about it. "I am so sorry for inconveniencing you, Sir!" I hope the technical skills are a whole lot better than their customer service skills!!! Thank you very much for constantly bothering me at work!!! I have actually driven that far for the right vehicle, but not to this dealership. More