Conicelli Toyota of Springfield

The service was excellent. Virgilio was patient understanding very helpful. Didn't rush me let me make my own decision as to what vehicle I wanted. Very friendly easy to talk to. The atmosphere was understanding very helpful. Didn't rush me let me make my own decision as to what vehicle I wanted. Very friendly easy to talk to. The atmosphere was relaxed and beautiful. I really had a great experience. Thank you Vee. More

Everything was absolutely wonderful!!! The first person I talked to was Tiffany and she understood my schedule and she contacted me by email like I requested. She was very nice and answered all of my questi talked to was Tiffany and she understood my schedule and she contacted me by email like I requested. She was very nice and answered all of my questions. The first car I looked at was the Hyundai Elantra, they informed me when it sold. So when I made an appointment, I was expecting to just look and not buy. The day before I went in I saw a 2008 Toyota Yaris, it was the car I have been looking for. When I went in Vee came to help me. He got the process started very quickly. I always heard stories about how it takes all day. I went in at 1:30 and was out before 4:00. Virgilio was very kind and caring. He let me test drive the car and told me about other payment options. I told him my down payment and my monthly payments and he matched them. This was my first car purchase and I was so nervous that I went alone. After talking with Vee, I did not feel nervous anymore. The price of the car was awesome. He explained all charges and anything extra involved. I would recommend Vee to all of my friends and family looking for their next car. I really thank Tiffany and Vee for making my first car purchase enjoyable!!! I cannot say enough about these two!!! Thank you sooooooo much!!! I am so excited, I am almost in tears. They helped me so much! More

My experience here was superb. Ferman Diaz was my salesman and he made the experience pretty easy. He made me feel like I was doing the right thing and that I can trust him. He was very knowledgeable salesman and he made the experience pretty easy. He made me feel like I was doing the right thing and that I can trust him. He was very knowledgeable about the cars, friendly, and honest. He worked with his managers Lee Williams and Eli Morales to get me a good deal on a Corolla. I love this car!! If you're looking to buy a car, go see Fermin! More

As a single gal, I was worried about going to a used car dealership alone and being taken advantage of. And I did have the "stereotypical negative" used car experienced at two other dealerships on Baltimor dealership alone and being taken advantage of. And I did have the "stereotypical negative" used car experienced at two other dealerships on Baltimore Pike; I won't mention their names. I'm happy to report that my experience at Conicelli Toyota of Springfield was the exact opposite. My salesman Jay Johnson was friendly, attentive and also laidback. He took me seriously, knew that I'd done my research online before even walking in the door, and was super helpful throughout. At no time did I feel pressured, and at no time did I get a salespitch that sounded canned. He was genuine and authentic, and on top of the details. I couldn't speak more highly of him. I had a great used-car purchasing experience and have already recommended him personally to my friend, as well as to my boss at work. It takes some guts and confidence to walk into a dealership alone, as a woman. (I specifically asked at all 5 dealerships I went to if they had any female salespeople...nope). That's a travesty. We're more than half the population and pretty educated. It's an easy market to tap into once you make the connection. Just sayin'. Nevertheless, I connected with Jay Johnson, trusted him, plus he was on top of the details, so I wanted the sale to go to him, particularly. I could have gone somewhere else down the street, but I chose Jay to get my business. He's a keeper. More

This was my third experience at Conicelli Toyota with Virgilio Pabon. My last 2 cars were leases and during my last visit I decided to make the change to purchase a car. Virgilio provided exceptional s Virgilio Pabon. My last 2 cars were leases and during my last visit I decided to make the change to purchase a car. Virgilio provided exceptional service and met all of requirements while trying to find a car. He had answers to all of my questions which made the process easier. His customer service skills were exceptional and he was extremely flexible in working with me to meet all of my needs. I would highly recommend Conicelli Toyota. More

I got a good car for a good price from a good dude. I would recommend this Toyota dealership and salesman to a any friend. would recommend this Toyota dealership and salesman to a any friend. More

We are very pleased with our experience at Conicelli Toyota of Springfield. Our Sienna was ready to test drive quickly, and the deal making process was straightforward, which was a relief compared to ot Toyota of Springfield. Our Sienna was ready to test drive quickly, and the deal making process was straightforward, which was a relief compared to other dealerships. Vee Pabon was fantastic to work with. The customer service has been fantastic since we bought - they've gone above and beyond to fix a couple of things and make sure we had what we needed. Conicelli is definitely on the list for the next time we need a new card. More

Excellent service by salesman Jermaine "J" Johnson. He went above and beyond, I couldn't have asked for more!!! Wayne in finance was wonderful he is a master!! Kurt was very nice also! A per Johnson. He went above and beyond, I couldn't have asked for more!!! Wayne in finance was wonderful he is a master!! Kurt was very nice also! A perfect experience! I am recommending them to everyone !!! More

From the time I walked in the showroom, nothing but extreme courtesy and professionalism was shown by every member of the Conicelli team. Vee was very eager to work with us and get us the best deal po extreme courtesy and professionalism was shown by every member of the Conicelli team. Vee was very eager to work with us and get us the best deal possible. Would definitely recommend to my friends and family More

Its a great experience doing business with your team. Excellent customer service and great dealer / customer relationship. I feel at home on my visit and everything was explained well. Excellent customer service and great dealer / customer relationship. I feel at home on my visit and everything was explained well. More