Connell Chevrolet

Great experience! Tim Connell took the time to explain and make the deal happen! Great customer service and support. Thank you! Tim Connell took the time to explain and make the deal happen! Great customer service and support. Thank you! More

My car buying Experience at Connell Chevrolet was no less than exceptional. From the moment I stepped into the dealership, the atmosphere was welcoming, and the showroom impeccably maintained, setting t less than exceptional. From the moment I stepped into the dealership, the atmosphere was welcoming, and the showroom impeccably maintained, setting the stage for a professional and straightforward process. Tim Connell, who guided me though my purchase, was nothing short of phenomenal. He demonstrated an unparalleled level of expertise and patience, taking the time to understand my needs and preferences without rushing me into a decision. His product knowledge was impressive, providing detailed insights into each vehicle's features, performance, and safety, which helped me make an informed choice. The dealership staff made the buying process incredibly convenient, handling paperwork efficiently and transparently. They explained each step of the process in clear, understandable terms, ensuring I was fully aware of all my options without feeling overwhelmed by jargon or pushy sales tactics (which unfortunately I experienced while visiting other Chevy dealership in Orange County). Tim Connell and Connell’s staff demonstrated a commitment to excellence, making me feel valued and respected as a customer. It was evident that customer satisfaction is their top priority, and they go above and beyond to deliver a seamless and enjoyable car buying experience. I cannot recommend Connell Chevrolet enough to anyone looking for a new vehicle. A huge thank you to Tim Connell, Stephanie Leon and the entire team for making my car buying experience not just convenient, but truly exceptional. More

The absolute worst dealership I’ve ever done business with. I’ve purchased over 42 cars for my rental car company and will never buy from Chevrolet ever again because of this dealership. We bought a 21 C with. I’ve purchased over 42 cars for my rental car company and will never buy from Chevrolet ever again because of this dealership. We bought a 21 Corvette LT3 for our company less than a year ago and the vehicle has given us nothing but problems. This franchise is completely unaccountable. Especially the service manager John Calvert. I have already paid for diagnostics on this particular vehicle for the issue this car has been having and the dealership has yet to fix the issue. Yet I’ve bought the car back 3 times now. The second time they didn’t charge me for the issue. Now the car is still having the same issues and they refuse to work on the car because I am unwilling to pay another $222 diagnostic fee for an issue they did not fix. This is unacceptable and I will not be buying from Chevrolet again. More

Very positive experience overall with the purchase of a new vehicle,Chris was a pleasure to work with. new vehicle,Chris was a pleasure to work with. More

They were friendly helpful and honest. I really appreciate the patience and the help they provided for me along with going through the features it has. I really appreciate the patience and the help they provided for me along with going through the features it has. More

Brian was amazing and made the car buying experience so easy! He got me exactly what I wanted! easy! He got me exactly what I wanted! More

I set-up an appointment online. Was there on time. Took a few minutes before anyone acknowledged my arrival; a few more minutes before my assigned service associate came. He was Was there on time. Took a few minutes before anyone acknowledged my arrival; a few more minutes before my assigned service associate came. He was friendly. Dropped off my vehicle Thursday morning. My service associate was responsive to my texts, but wasn’t able to tell me anything really about my vehicle until the service technician got the info to him on FRIDAY. Didn’t receive any sort of status update Saturday. Closed on Sunday. Didn’t hear much Monday (originally I had been told I’d most likely be getting my vehicle back on Monday). Tuesday afternoon my vehicle was ready. I have a warranty on the vehicle, with rental coverage. If I didn’t have the warranty, I would most likely shop around for a better price. Again, everyone I personally dealt with was friendly and helpful. I just wish the service tech had been a bit more available. More

salesman Chris was great very helpful and good follow thru couldn't have done a better job thru couldn't have done a better job More

Beware, DO NOT take your car to Connell Chevrolet! They will bait you with $900 and you might land up paying $5000! They first gave a quote of $900 over the phone for my Chevy Trax. When we gave the g They will bait you with $900 and you might land up paying $5000! They first gave a quote of $900 over the phone for my Chevy Trax. When we gave the go ahead they send approval for $1720.80. Then when we want to pick up the car they had added $900! When we refused to pay for the additional $900. Mike fumbled on the computer and acknowledged we hadn't authorized and brought it down to $1600 something (with AAA discount $50). We paid that. A day later oil starts leaking! We take it back. Guess what ? We are sent quote of $3320.37 worth of work that needs "immediate action"?? Seriously? I know times are tough, we are all in the same boat, but you don't do that!! More