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Copeland Chevrolet Hyannis - Service Center

Hyannis, MA

4.4
560 Reviews

560 Reviews of Copeland Chevrolet Hyannis - Service Center

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March 27, 2024

The prices are very high…. I also brought my vehicle in there to be fixed. A problem that existed when I bought it. I dropped it off 4 to 5 times. In the problem was never fixe More

by bonitarose6969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Thomas McCarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2024 -

Copeland Chevrolet Hyannis responded

Providing a positive experience is our top priority, so we're disappointed that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Bryan Scarpellini-Managing Partner bryan@countoncopeland.com 508-534-2144

March 17, 2024

In 2020 I went off Cape to Lease a truck. A 4 yr lease. During those 4 yrs i learned you do not have to turn your lease in at the dealership you leased from, nor do you to buy it. You can sho More

by andrewianniello
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keith Reardon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlin Eldredge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Grille
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2024 -

Copeland Chevrolet Hyannis responded

Andrew, Thank you for your very kind review. Caitlin and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Copeland Chevrolet Hyannis. Congratulations on your 2024 Chevy Colorado Z71! Bryan Scarpellini Managing Partner

Mar 18, 2024 -

andrewianniello responded

Thank you Bryan

March 15, 2024

The dealership was clean. And people were friendly. The sevice was great and fast. Would highly this dealership. More

by RRDH8140
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hephzibah Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2024 -

Copeland Chevrolet Hyannis responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Bryan Scarpellini Managing Partner

March 10, 2024

Very professional, the whole team is like a well oiled machine , and Brian was involved in the process from start to finish. Highly recommend Copeland. More

by cheekks71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Scarpellini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlin Eldredge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sarah Colby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hephzibah Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas McCarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2024 -

Copeland Chevrolet Hyannis responded

We are very happy to hear that Brian provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Bryan Scarpellini Managing Partner

March 01, 2024

GREAT PLACE ALL VERY NICE ALL FRIEDLY \\\\ GREAT DEALER ALL VERY NICE AND HELP FULL HELPFULL AND GREAT PEOPLE GREAT OWNERS A VERY PLEASANT EX More

by RDANIELS4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Beard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2024 -

Copeland Chevrolet Hyannis responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Copeland Chevrolet Hyannis, we look forward to having you as a valued customer for many years to come! Bryan Scarpellini Managing Partner

February 29, 2024

Our sales representative was Ben Whitney. He was great and made us feel very comfortable with the leasing process. William Sullivan, the person who guided us through the lease documents, wa More

by dmr_legal
Recommend Dealer
Yes
Employees Worked With
Andrew Beard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Whitney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 29, 2024 -

Copeland Chevrolet Hyannis responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Ben, William, and our team met your expectations. Thank you for choosing Copeland Chevrolet Hyannis, we look forward to having you as a valued customer for many years to come! Bryan Scarpellini Managing Partner

February 29, 2024

That's the 4 car we bought at Copeland Hyannis with Nick Grille, once again he was great helping us with our purchase. Also, we like to mention William Sullivan super nice and helpful with the process. B More

by radario
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Grille
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William Sullivan
Feb 29, 2024 -

Copeland Chevrolet Hyannis responded

We are very happy to hear that Nick, William. and our team provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Bryan Scarpellini Managing Partner

February 25, 2024

Tom is the best. He goes over and above every time I get my truck serviced. More

by Boboldham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2024 -

Copeland Chevrolet Hyannis responded

Thank you. Bob! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Copeland Chevrolet Hyannis. Bryan Scarpellini Managing Partner

February 19, 2024

We felt comfortable and relaxed during the whole process! Never felt pressured to make a quick decision A very pleasant experience More

by seltzer611
Recommend Dealer
Yes
Employees Worked With
Ben Whitney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas McCarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2024 -

Copeland Chevrolet Hyannis responded

Thank you for the kind words for our team! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Bryan Scarpellini Managing Partner

February 09, 2024

I purchased my Chevy at Copeland Chevrolet, and from day one there were issues and headaches. The kind which, at any other dealership or a used car lot, would have been ignored by the mechanics and dealersh More

by nlazott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Scarpellini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sarah Colby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Grille
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2024 -

Copeland Chevrolet Hyannis responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Bryan Scarpellini Managing Partner

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