My Review Of Coulter Nissan:
As I have mentioned in a prior review, I had a very bad experience at ABC Nissan. When I visited Coulter it was because the dealership was listed on Bank of America's site where I had obtained my pre-approval. But the experice far exceeded my expectations. Very friendly group- respectful and knowledgable. They met my needs. I had a definite idea of the car I wanted. They showed me that car-not something with a ton of bells and whistles that I didn't want. I don't know if this is common practice, and I know car dealerships must sell, sell, sell. But I did not feel pressured. Enrique my sales person was great. He even stayed and chatted with me while Ryan Coulter was preparing my paperwork. Ryan was also great to deal with. I appreciated the family atmosphere and would definitely do business with Coulter again.
I will mention that I had stated I wanted a leather interior. Traci, the Internet fleet manager I talked to prior to my visit, told me I could order it after my purchase and that the price was reasonable. Enrique also mentioned it and managed to get it worked into the deal. Yesterday Katie for the Service Dept called to make sure of my color selection, since it was not the factory match. I so appreciated this and took her advice and changed the color. I was very surprised and pleased to get a call from her today telling me that my leather is in. I will leave the car tomorrow and Coulter will give me a rental for the day. I can't wait to write a review about the Service team too.
This may sound like a lot, but I have not purchased a car in almost 13 years. My Pathfinder had 150,000 miles and while it was still running great I felt I needed to get a new car now. After the fiasco at ABC Nissan I was discouraged and not looking forward to getting this done. Coulter changed my opinion. Thank you so much to Traci, Enrique, Ryan and lastly Katie for all they have done for me!
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