93 Reviews of Coulter Nissan - Service Center
Quality service where a customer's best interest comes first Tyler S. has continuously provided the utmost quality customer service since I purchased my 2014 Nissan. He is a big part of the reason I continue go Tyler S. has continuously provided the utmost quality customer service since I purchased my 2014 Nissan. He is a big part of the reason I continue go to Coulter Nissan for my vehicle's needs. I have also referred friends & family to Coulter & always tell them to see Tyler. Tyler always goes the extra mile for me & has instilled a trust in me that when I go to Coulter, it truly is all about the customer's needs & not about meeting a profit quota as some other dealerships seem to strive for. After all, customer loyalty & referrals generates profit & to me that should be the goal of a dealership not trying to get the maximum of charges possible per visit. Keep up the good work Tyler & Coulter. Sincerely, Bill Gutierrez More
oil and filter change, washed I like the service given here. I believe that most of our satisfaction is due to Jeanette Martin. This is the second review I have done and I don't I like the service given here. I believe that most of our satisfaction is due to Jeanette Martin. This is the second review I have done and I don't understand why the duplication More
Old man gone Old man Mike SIMPSON is my go to advisor but I was heading out of town. And needed an oil change so I POPPED in for a quick change. Barnel did a goo Old man Mike SIMPSON is my go to advisor but I was heading out of town. And needed an oil change so I POPPED in for a quick change. Barnel did a good job but no fun to harass like the old guy. More
Eazy peezy !! The folks at Coulter Nissan have service down to a science. You are kept totally informed as to the status of your service and any recommendations t The folks at Coulter Nissan have service down to a science. You are kept totally informed as to the status of your service and any recommendations they have to do additional items. Jeffrey Rupert was so nice. He did everything but put the sugar in the delicious coffee they had there. More
Excellent!!!! They care and treat you as a very IMPORTANT Customer!! That says it ALL. They are very professional and always look out for me and my needs. They care and treat you as a very IMPORTANT Customer!! That says it ALL. They are very professional and always look out for me and my needs. More
Excellent Auto Service My thanks to Jeanette, Russ and a highly skilled technical service department . I took my car in due to a realtively small rattle which occured whe My thanks to Jeanette, Russ and a highly skilled technical service department . I took my car in due to a realtively small rattle which occured when driving over small road bumps. Diagnosis was very difficult and required arranging for the service forman to ride with me to hear the problem, Even then after more obvious causes were looked at the problem still remained. The car was taken back too the shop, put on a hoist, and a very thorough evealuation was conducted. The skills and perseverance of the technitions paid off and the problem was identified and resolved. Thanks to all More
outstanding experience I had a simple oil change that needed to be done and Jeff the service representative was wonderful as far as taking care of me and being a delight to I had a simple oil change that needed to be done and Jeff the service representative was wonderful as far as taking care of me and being a delight to talk to in the meantime . All of my needs were taken care of and I had great laughter with Jeff . He is a asset to your team thank you for being a great dealership to take my car to and get it serviced along with wonderful experience with your customer service (: More
Don't Bother This dealership left me waiting 30 minutes to check in for an appointment I had, then told me it would be 2 1/2 hours for an oil change. They used the This dealership left me waiting 30 minutes to check in for an appointment I had, then told me it would be 2 1/2 hours for an oil change. They used the incorrect grade of oil ignoring manufactures specs, and managed to strip a lug nut while rotating the tires. This only cost me an additional $100. Save yourself the trouble and do not frequent this dealer. More
Service Department Doesn't have your best interest in mind. I own a 2007 350Z that on January 5, 2014 had the transmission replaced, flywheel, and clutch. Since then I have had continuous problems with the clut I own a 2007 350Z that on January 5, 2014 had the transmission replaced, flywheel, and clutch. Since then I have had continuous problems with the clutch hydraulics. While the work on January 5th was done at Avondale Nissan, coulter Nissan has yet to figure out the problem. I have paid to have the hydraulics replaced multiple times. The slave cylinder had been replaced four times and the master has been replaced three times. So today when for the last few day I have been having pressure problems again, I wanted a definitive answer as to why the hydraulics kept failing. Honestly, after seven parts to have been replaced I expected them to own up to some mistake or for the very least give me a reason for the parts failing. But what I got instead (today, 04/08/2015) was were going to charge you the increased labor rates which was 520 dollars versus, the 480 dollar expense I was quoted two weeks earlier for a part that I brought in myself, as the stock parts seem to be failing every five to six months. More
Very happy with Coulter Nissan Surprise Very pleased with the service and sales department. They have earned my business and feel confident to refer all my family and friends to Coulter. Very pleased with the service and sales department. They have earned my business and feel confident to refer all my family and friends to Coulter. More