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Crain Ford of Jacksonville

Jacksonville, AR

2.9
47 Reviews

1800 School Dr

Jacksonville, AR

72076

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Showing 47 reviews

July 19, 2024

Josh is an awesome salesman to deal with. Every person there was great to deal with, very professional!! More

by 505clubownerpjw
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marketing Team
May 26, 2023

Purchased F150 in at beginning of September with Crain's full package. Didn't receive paperwork for tags until end of December. Everytime the truck goes in for anything other than oil change I am told it's More

by kindabored82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Always a new one
May 23, 2023

I had a great experience, I dreaded buying a car in this economy but I feel as though the car was first rate. Charlie was personable and honest. The process itself was not as painful as I expected. I feel More

by dawncr98
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charlie, Paul, Bill
May 22, 2023

My rating is for the dealership and not my particular salesperson. Charlie was very sweet and helpful and made the experience very good. However, when I got to the finance manager, Paul, it was a diffe More

by Dkemper
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Charlie and Paul, Marketing Team
May 09, 2023

I think the sales was nice and courtesy. The issue I had was when I got home I heard a ticking in the engine so I raised the hood though I would check the oil. It was 2 quarts low the engine More

by kevincole.99
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Zach, Marketing Team
March 28, 2023

Worst dealer experience ever! If you custom order a vehicle, this dealer WILL add a market adjustment even if they lie and say they won't. I was originally told I would only pay M More

by StealerDealer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Bums, Marketing Team
February 04, 2023

Great dealership! Zach Cross and his team was great to work with. Love our vehicle! More

by Wecandothis6978
Recommend Dealer
Yes
Employees Worked With
Zach Cross, Marketing Team
January 20, 2023

They were wonderful and respectful to us and what our needs (wants) were! Great people who cared about us. More

by Sskoehn2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zach Cross, Marketing Team
October 26, 2022

STAY AWAY Horrible place. They have had my vehicle since Aug. 14 today is Oct. 26. no loaner no rental. The service department is the worse.They do not return calls. Save your More

by gmoneyrwg
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Marketing Team
April 20, 2022

If you custom order a Ford vehicle and want to pay MSRP, please do NOT use this dealer. You've been warned! This is my experience with this dealer. I just want to get the truth out about my experience. More

by Ethical buyer
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Todd Leonard, Tuesday Gower
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