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Crest Cadillac
Frisco, TX
1,142 Reviews
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,142 reviews
February 18, 2025
Trent was outstanding. The experience was good. Will recommend to friends and family as well, for sure. The experience was good. Will recommend to friends and family as well, for sure. More
by AKSHAYVERMA10
Verified Customer
February 18, 2025
We are first time Cadillac owners and our experience with Crest and Austin Drabick was great! Austin worked diligently to make our purchase as easy and hassle-free as possible, and the relationship we devel Crest and Austin Drabick was great! Austin worked diligently to make our purchase as easy and hassle-free as possible, and the relationship we developed over those few short days with Austin means so much to us! Working with him was enjoyable and through the entire process he communicated so well with us and made sure we were informed every step of the way! We will surely refer our friends and family to Austin and Crest Cadillac! Thank you for a great experience and we are so proud of our new Escalade! More
by Bybelr
February 17, 2025
The whole experience was top notch . Bret was exceptional with his pati ence and his persistent with finding the perfect vehicle that is doable for me and my finances. Bret was exceptional with his pati ence and his persistent with finding the perfect vehicle that is doable for me and my finances. More
by cathywbarnes
Employees Worked With
February 17, 2025
The experience at the dealership was very good, I would do it again next time. do it again next time. More
by OSEICORP
February 17, 2025
Our purchase experience at Crest Cadillac was easy from start to finish. Keilyn was on top of everything throughout our purchase process. start to finish. Keilyn was on top of everything throughout our purchase process. More
by TERESACAUDILL8
Employees Worked With
February 17, 2025
Login, informed me of what was recommended for the 125k mile mark which were 7 items later he came out with a list of other things that the truck needed, I agreed to the initial 7 items and 3 other things mile mark which were 7 items later he came out with a list of other things that the truck needed, I agreed to the initial 7 items and 3 other things but he added 3 services I didn’t agree to and I ended up paying over $600 than I expected when confronted about it he had a really nasty attitude about it said he wasn’t going to refund anything when asked to speak to someone superior to him, he pompously replied that he was the manager of that department so I would have to speak to him … worst experience ever we’ve been loyal customers of crest Cadillac since before their move to frisco when the were off 75 and Park blvd and Parker rd - we’ve bought 4 vehicles from crest Cadillac and because Login’s behavior we will no longer be returning that’s not how you treat loyal customers. More
by Irma Vargas
Employees Worked With
Login McPherson
February 17, 2025
Ms. Maritza did an impeccable job. She was very articulate and well traversed in all of the options that came with our XT6. This is our second Cadillac we have bought and our family couldn’t be hap articulate and well traversed in all of the options that came with our XT6. This is our second Cadillac we have bought and our family couldn’t be happier. The customer service was outstanding. We walked away happy with our purchase. Maritza, you did a fantastic job! More
by Lance86
Employees Worked With
February 17, 2025
I am very pleased with the 5 star service I receive from Crest Cadillac and especially my service advisor, Logan McPherson. I am new to this dealership and this was my second visit. I already feel like fa Crest Cadillac and especially my service advisor, Logan McPherson. I am new to this dealership and this was my second visit. I already feel like family. Thank you Logan and Crest Cadillac! More
by LANAFORDCARPENTER
Employees Worked With
Logan McPherson
February 17, 2025
Having been a Cadillac owner for many years it’s always a good experience coming to Crest Cadillac for my service needs. Greg Vetrano my service contact always takes good care of me. good experience coming to Crest Cadillac for my service needs. Greg Vetrano my service contact always takes good care of me. More
by JAMJU124
Employees Worked With
Greg Vetrano
February 16, 2025
Our experience was very pleasant. Working with Rachid to find something within my price range that my fiancée liked was an easy experience with no pressure. I’d recommend the sales ex Working with Rachid to find something within my price range that my fiancée liked was an easy experience with no pressure. I’d recommend the sales experience here as you’re treated very well through out all stages of the process with courteous service after the sale is complete as well More
by frankyR
Employees Worked With
