Crest INFINITI

Always such a great experience working with Richie!! Richie has always kept in touch with us between each car we buy. Always says Hello when we are in for service and checks to see how we are. He makes Richie has always kept in touch with us between each car we buy. Always says Hello when we are in for service and checks to see how we are. He makes the process of buying a car enjoyable and low stress. We love Infiniti. They are great cars and everyone at the dealership is so nice! More

GREAT JOB I would like to thank David hooks for a great great great wonderful job done. David was patient caring and knew what he was talking about . David I would like to thank David hooks for a great great great wonderful job done. David was patient caring and knew what he was talking about . David did well in helping find a car that fits our needs I would highly recommend him to anyone that goes to crest Cadillac Infiniti. Thank you David for my new car. 🚗 More

Great customer orientation I have the pleasure to interact with Kegan this pass weekend at Crest Infiniti. His customer service orientation is very high. This is because he list I have the pleasure to interact with Kegan this pass weekend at Crest Infiniti. His customer service orientation is very high. This is because he listen to what the customer wants and he works hard to make the process as simple as possible. I look forward to work with Kegan again!! More

Best salesman at Crest! DJ has been trying to assist me and work with me in trying to find a Q50 for my needs. He's not pushy at all and gives you the respect you need to mak DJ has been trying to assist me and work with me in trying to find a Q50 for my needs. He's not pushy at all and gives you the respect you need to make the decision that is best for you! I appreciated that very much from him! More

Best Car Buying Experience Ever! Never thought I’d be driving an Infiniti! Always thought of this car to be over my budget. But Dj Johnson made it possible. Best customer service I r Never thought I’d be driving an Infiniti! Always thought of this car to be over my budget. But Dj Johnson made it possible. Best customer service I received. No hard sell. He just tried to make it work for me. Really felt he listened and delivered what I needed and expected. Hats off to Crest Infiniti! I’ve been a customer of Park Place Lexus but sad to say Park Place Lexus lost when it came to customer service. Hats off to Li Shao too! She helped us with the final documents and made it quick and easy. I felt my time was respected by not keeping me for many hours as most dealerships do. Highly recommend this team... crest Infiniti... thank you!!!! Marina A. More

Painless transaction I had the pleasure of working with Kegan last week while leasing my new car. We talked previously before my arrival so he had a good idea of what I wa I had the pleasure of working with Kegan last week while leasing my new car. We talked previously before my arrival so he had a good idea of what I was wanting. After we talked numbers, I told him I was on a short time frame and needed to be done by a specific time. Who in the heck wants to spend most of their day at a car dealership? Not me. Kegan and the team made it all happen in a coordinated team effort and I was driving out of the dealership in my new car at my requested time. It was a great experience! More

Great Experience with Kegan Kegan is the best sales consultant I have dealt with is quite some time. Very thorough and detailed knowledge about the QX60 and really great to work Kegan is the best sales consultant I have dealt with is quite some time. Very thorough and detailed knowledge about the QX60 and really great to work with. More

Awesome experience from start to finish!!! DJ is an awesome dealer. However dealer doesn’t define him. I would call in “WinWin negotiator! He makes you feel like he’s giving you best deal based DJ is an awesome dealer. However dealer doesn’t define him. I would call in “WinWin negotiator! He makes you feel like he’s giving you best deal based on your expectations and tries very hard to help you feel good about your decision. He has the results to back it up... I’ve purchased 2 vehicles from him and had the same experience both times! His Finance manager is great as well in closing the deal with class and reviewing the agreement with you to make sure all parties are walking out feeling great about their decision/the experience!! It’s stressful buying a vehicle but they make it as seem less as possible and I genuinely believe they care (great personalities) !! I will definitely send my family and friends to Crest to visit DJ! He’s like family now!! More

DJ THE GREAT!! I have purchased quite a few cars from dealerships in IL, AL and TX. The knowledge, professionalism and patience DJ Johnson provided surpassed any I'v I have purchased quite a few cars from dealerships in IL, AL and TX. The knowledge, professionalism and patience DJ Johnson provided surpassed any I've experienced! The dealership is in a great location and is beautiful with great amenities! More

Sales team is great! My 10 year old car was in the shop, with no luck at discovering what the issue was. I started searching online for vehicles. I found one I was intere My 10 year old car was in the shop, with no luck at discovering what the issue was. I started searching online for vehicles. I found one I was interested in, contacted the dealership and Kenneth Augustadt answered the call. When I explained I had no way to come look until the weekend, due to my car being in the shop, he said "no problem, I will bring the car to you". And he did. Amazing. Now, here I am driving my "new to me" used car. Along with Kenneth, during the sales process, I dealt with Steven Evans the sales manager via email, who was very helpful as well. No push from the sales department. They let everything happen organically. I loved that. I encountered another sales person, (wish I could remember his name) when I showed up to pick up my car at the dealership and Kenneth was out. He stepped right in. The Cue did not work and he got right on getting the service department to start a repair order. He was very helpful and so nice to deal with as well. He said they would get it taken care of right away. We ended up leaving without the car while they made repairs. Repairs were made and I got to pick my car up two days later. So, why only 4 stars on the rating???? Well the question is rating the "dealership". Finance is part of that dealership. I brought my own financing, yet still had to "deal with" the finance department. That was the only less than pleasant part of my experience. No need to go into details, I am sure they were just doing their jobs. Would I go back to purchase another vehicle from Crest Infiniti, YES! Thank you Kenneth! More