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Criswell Maserati - Alfa Romeo
Germantown, MD
557 Reviews
Criswell Auto began as a family owned Chevrolet dealership in 1972 and we are now Maryland's largest group of independent, family-owned dealerships. We continue to expand and we currently have 11 New Vehicle franchises across three locations including Gaithersburg, Germantown and Thurmont, Maryland.
Criswell Maserati - Alfa Romeo dealership in the Washington D.C. area, invites you to come experience some of the finest luxury vehicles in the world! At Criswell, we understand the high expectations from our Maryland customers and we enjoy the challenge of meeting and exceeding those expectations each and every time.
Many customers travel from the Washington D.C. and Mid-Atlantic areas to visit our Maryland Maserati dealership in Germantown, MD - mainly because of our outstanding customer service, huge inventory, affordable financing and great prices!
Our primary concern is the satisfaction of our customers. Criswell Maserati - Alfa Romeo is committed to maintaining an excellent standard of customer service and care at all times in all departments from sales to service to finance.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 2:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 2:30 PM
Sunday Closed
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Showing 557 reviews
November 07, 2016
Great, service by Karifa Mara We had the best experience with this dealership and mainly with Karifa Mara- our sales person. He was great in every aspect and very professional. H We had the best experience with this dealership and mainly with Karifa Mara- our sales person. He was great in every aspect and very professional. He made the transaction so easy, and in less than 3 hours we left with our Grand Turismo. Very happy client, thank you Karifa. More
by Carla Luis
Employees Worked With
Helpful November 06, 2016
New car review Karifa Mara has been an excellent salesperson, very cordial, very good manners. We had lots of common things to discuss about diversity and about Fran Karifa Mara has been an excellent salesperson, very cordial, very good manners. We had lots of common things to discuss about diversity and about France visit, he is very knowledgeable. We visited Mercedes, Audi, dealership before coming to Maserati, and Karifa was the best salesperson who convinced us that we are getting the best deal ever. We will recommend Karifa Mara to our friends and my daughter who wants to buy a car within this month. More
by shelleycar
Employees Worked With
November 04, 2016
Excellent service Karifa Mara is one of the best specialist I have ever met. Very well mannered,helpful and on time with everything. Answered all my questions with no Karifa Mara is one of the best specialist I have ever met. Very well mannered,helpful and on time with everything. Answered all my questions with no hesitation. I would recommend this dearer. A+++++++ More
by Markia312
Employees Worked With
November 01, 2016
Funtastic Carbuying Karifa was one of the best car sales professionals I ever met. He was fun to talk to, knew about the car all the details. He introduced the car with r Karifa was one of the best car sales professionals I ever met. He was fun to talk to, knew about the car all the details. He introduced the car with respect and without contemplation. I would return to this dealership to get my future vehicle. I did recomend this car dealer to couple of my friends. More
by Moncsa
Employees Worked With
October 25, 2016
Best Car Buying Experience, Ever Chuck Lewis made this process and easy one. Knowledgeable, courteous and more than friendly Chuck was a professional that knows his business. I woul Chuck Lewis made this process and easy one. Knowledgeable, courteous and more than friendly Chuck was a professional that knows his business. I would highly recommend this dealership and Chuck in particular to anyone interested in buying a new or previously owned vehicle. Thanks Chuck. More
by bwade06
Employees Worked With
October 24, 2016
A quick and great experience of my purchase Rob and Chuck are the man in town if you look for specific luxury car like Maserati. It was a great experience ever and professional Rob and Chuck are the man in town if you look for specific luxury car like Maserati. It was a great experience ever and professional More
by KW
October 23, 2016
Outstanding service After 10 minutes with Chuck Lewis we felt like we had known him for years. I bought a Grantourismo for my wife and the service was outstanding. Chuc After 10 minutes with Chuck Lewis we felt like we had known him for years. I bought a Grantourismo for my wife and the service was outstanding. Chuck delivered the car to our house and we completed the paper work in the comfort of our home. My wife took delivery in March and so far the car has been a dream. More
by Momarati
Employees Worked With
Chuck Lewis
October 12, 2016
satisfaction Our experience at Criswell Maserati was outstanding. We purchased a new Lavante from Criswell because Chuck took the time to send me pictures of their Our experience at Criswell Maserati was outstanding. We purchased a new Lavante from Criswell because Chuck took the time to send me pictures of their vehicles and let me know when they had new stock. My wife and I were not pressured to buy the Levante. We purchased the vehicle because we were comfortable. This dealership has an amazing inventory and I know we will do business again in the future. More
by Luuuvante
Employees Worked With
Chuck Lewis
October 09, 2016
Great experience with my Ghibli SQ4 Purchased my Maserati Ghibli SQ4 from Criswell Maserati two weeks ago. Everything was done over the phone as I was an out of state client. It was a Purchased my Maserati Ghibli SQ4 from Criswell Maserati two weeks ago. Everything was done over the phone as I was an out of state client. It was a very easy transaction. I would highly recommend this dealership to anyone in the market for a Maserati. Both Robert Buchanan and Alberto Zamorano were pleasant and professional More
by Oriffx
October 07, 2016
great buyer experience. We dealt mostly with Karifa Mara. He was very personable, very knowledgeable; we would definitely buy another car from him. It's not often you meet s We dealt mostly with Karifa Mara. He was very personable, very knowledgeable; we would definitely buy another car from him. It's not often you meet someone as friendly as him. Chuck Lewis and Kristie Zhang were also very personable and professional as well. Great team! More
by molly bmwx5
