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Crossroads Ford Kernersville

Kernersville, NC

4.7
270 Reviews

1330 Highway 66 South

Kernersville, NC

27284

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Showing 270 reviews

October 07, 2024

The service staff is friendly and knowledgeable. My only negative comment is about their online service scheduling. Whenever I try to schedule 'The Works' services the system displays the date and t More

by rcappadona
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Rainey
October 03, 2024

Elijah was great to work with. Very easy process. Robert in service was as well. More

by gscheyne
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Robert Murphy, Elijah Wara-Goss
August 26, 2024

Made the service very simple. I was having my 2024 Mustang GT’s first oil change done. And unfortunately I didn’t make an appointment. Thankfully they got me in by mobile mechanic More

by Sky5oh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Munn
August 19, 2024

I bought a truck,mostly over the phone. Spent about 30 minutes at dealership. Sales and finance made it quick and easy. Great experience. More

by Wlane
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Allison
July 29, 2024

They were professional, educated on the vehicles, answered my questions honestly and treated my family with kindness and care instead of rushing trying to make the next sale. This was my first visit More

by RSchrader
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elijah Wara-Goss
Jul 30, 2024 -

Crossroads Ford Kernersville responded

Rschrader, we're glad you had such a wonderful experience with us! We are always more than happy to assist you if anything else comes up. Take care! Crossroads Ford Kernersville.

July 25, 2024

The service manager Mike K. is unprofessional and petty. After having my truck onsite for a scheduled appointment for 7 hrs I had to call to find out details after I was told I More

by Dixon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Cusack
July 25, 2024

The sales and staff were all very easy to deal with, laid-back but still professional. Never felt pressured and even allowed me to take the truck out and show my wife while working up the numbers. More

by bwsmitty
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dustin Marshall, Chris Allison, Angie Kidd
Jul 30, 2024 -

Crossroads Ford Kernersville responded

Bwsmitty, thank you so much for the positive review! We are always more than happy to assist you if anything else comes up. Take care!

July 12, 2024

We purchased 2 new vehicles on the same day. Staff is super knowledgeable, very experienced, just a great experience all around. More

by chattwithnancy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Leonard
Jul 30, 2024 -

Crossroads Ford Kernersville responded

Hi Chattwithnancy, thank you for taking the time to leave a review for us at Crossroads Ford of Kernersville. We're happy we could meet your expectations! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 11, 2024

Everyone at this location was very pleasant and helpful from actually making the appointment to getting the work done all the way to the checkout. More

by bitnerp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Murphy 5 STARS
Jul 30, 2024 -

Crossroads Ford Kernersville responded

Hi Bitnerp, thank you for taking the time to leave a review for us at Crossroads Ford of Kernersville. We're happy we could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

July 09, 2024

John and his staff were fabulous helping us find the car we needed in the budget that worked for our family. More

by Becker
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Angie Kidd, Chris Allison, Kelly Maher, Randy Hines, Elijah Wara-Goss, Charles Rainey
Jul 30, 2024 -

Crossroads Ford Kernersville responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! We hope to see you soon!

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