After a few hiccups-finding out the car did not have it floor mats, the extra key, or the recall fixed at purchase worried and annoyed me. I did not want to spend my time going back and forth to the dealership to get these items and the recall fixed, Even though my husband and I had scheduling issues with the service team and we had to stay on them to keep "appointments" at first everything did get done and after they knew we were upset they tried to go above and beyond to make us happy again. They couldn't get our standard floor mats in quickly so they upgraded us to the all weather ones. They had a second key cut for us, since the extra did not come from the other dealership and when unexpectedly the original extra was found they called and gave it to us as a third key. Lastly because we had to go back and forth and deal with all this multiple times they gave us a $30 gift card to Target and filled the gas tank twice during these visits. Our sales person Kelly Maher really tried to make us happy and I appreciate that. It really made the difference for my husband and I so now we are "Promoters" instead of "Detractors" for this dealership.
I Recommend This Dealer:
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