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Crown Buick GMC - Service Center

St. Petersburg, FL

4.9
1,603 Reviews

1,603 Reviews of Crown Buick GMC - Service Center

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July 26, 2013

The wife and I were treated well at Crown Buick and they fixed the problems we had. The 4 cylinder Terrain ran rough and rattled sometimes when first started. This problem was from day one. I didn't realize More

by marcusgarner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Gregory, Mark Ruset
Jul 29, 2013 -

Crown Buick GMC responded

We are delighted to hear that we were able to help make your vehicle inspection and repair trouble-free. We strive to offer our customers exceptional service both before and after the sale. If we can assist you in any way in the future, please do not hesitate to contact us. We would be happy to help! Your Friends at Crown Buick GMC

July 26, 2013

Mike Gregory was very nice and responsive to our concerns about an intermittent engine noise. Let us use a courtesy vehicle while our car was being serviced and kept in communication with us during the repai More

by bgayle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Gregory, Mark Ruset
Jul 29, 2013 -

Crown Buick GMC responded

Thank you for sharing your experience with us! We are pleased to hear that your vehicle service was A+! Please contact us should you need anything else. Your Friends at Crown Buick GMC

July 24, 2013

We have always been extremely happy with the service provided by Harry Ossenberg. He has been assisting us for at least 15 years and go to him for all work needed on our Buicks. He is professional, fr More

by robbinsc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jul 25, 2013 -

Crown Buick GMC responded

Thank you for your continued loyalty to Crown Buick GMC. We are so pleased to hear that our exceptional service keeps you coming back year after year! We look forward to seeing you again when your car is ready for its next service! Your Friends at Crown Buick GMC

July 24, 2013

All things being equal, the brand new state-of-the-art showroom/service department makes the wait much more bearable. The service manager, Greg Berry, is nice to work with, and they had me in and out in More

by jha6124
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Berry
Jul 25, 2013 -

Crown Buick GMC responded

Thank you for your time and feedback. We are always pleased to hear from our loyal customers! We look forward to seeing you again for another great service experience! In the meantime, please let us know if there is anything we can do for you. Your Friends at Crown Buick GMC

July 22, 2013

Greg Berry has been my service advisor for over 5 years. He is always very pleasant and has a through knowledge of his products and service making it the main reason I continue to return to Crown GMC. More

by jdelv1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Berry
Jul 23, 2013 -

Crown Buick GMC responded

Thank you for your time to give feedback about our Service Department. We are so pleased to hear that your vehicle service experience with us has been, hands down, second to none. We look forward to seeing you again when your vehicle is ready for its next service. Your Friends at Crown Buick GMC

July 12, 2013

Greg did everything he could to make my major car repair go as smoothly possible. My family and I appreciate that. Great people here and don't feel like you are getting ripped off because it is a dealership More

by sheila96
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Berry
Jul 17, 2013 -

Crown Buick GMC responded

Thank you for your time and your kind review. We are pleased to hear that Greg was able to help you find the perfect vehicle to meet your needs. We look forward to seeing you again when your new car is ready for its first service! Your Friends at Crown Buick GMC

September 06, 2012

I have used Crown GMC service and specifically with Harry Ossenberg for over 6 years now and never been dissappointed with there service. My service advisor, Harry Ossenberg, is as personable and helpful as More

by gcneal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Carrie Pennington
Sep 10, 2012 -

Crown Buick GMC responded

Thank you for your very kind review and loyalty to Crown Buick GMC. We are delighted to hear that your experiences with us have been so exceptional, and we look forward to seeing you again. Your Friends at Crown Buick GMC

August 10, 2012

Harry Ossenberg's professionalism and customer service skills should be a benchmark for all employees. As a women Harry makes me feel very comfortable; with his sincerity for my well being regarding a More

by Carol_Ann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aug 14, 2012 -

Crown Buick GMC responded

Carol, thank you for your time and feedback. We are so happy to hear that the very best new car buying experience you have ever had was with us! We look forward to seeing you again when your vehicle is ready for its first service. Enjoy your new car! Your Friends at Crown Buick GMC

May 09, 2011

I had my Pontiac Vibe towed in to replace a bad starter and had Harry assigned to cover my case. Harry is an incredibly kind, patient, and helpful person - I have honestly never experienced the caliber of More

by kate.mia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Harry
May 09, 2011 -

Crown Buick GMC responded

Dear kate.mia, Thank you for your time and feedback. We are delighted to hear that we were able to make your vehicle service experience so positive. Please let us know if there is anything else that we can do for you! Sincerely, Your Friends at Crown

September 07, 2010

Harry goes above and beyond for customer satisfaction. I followed Harry from Scott Buick to Crown. He has taken care of my cars for 15 years. I trust what ever Harry tells me my car needs because to date More

by frankmeola
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Harry Ossenberg
Sep 07, 2010 -

Crown Buick GMC responded

Dear Frank, Thank you for your time and for your loyalty to Buick and Crown over the years. We are delighted to hear that we provide you with exceptional, trusted service! Please let us know when your vehicle is ready for its next service. We look forward to seeing you again! Sincerely, Your Friends at Crown Buick

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