Crown Chrysler Dodge Jeep Ram
McDonald, TN
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday Closed
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Great guy, answered all our questions even after we called him when we left town. Quick to respond and helped my husband get his dream car. called him when we left town. Quick to respond and helped my husband get his dream car. More
Hannah and Juan have turned the service department into a joke. I can no longer bring in my “customer-supplied” parts. Not even for an oil change. They blatantly refused to do my business because I brought m joke. I can no longer bring in my “customer-supplied” parts. Not even for an oil change. They blatantly refused to do my business because I brought my own supplies for an oil change. This has never been a problem up until this month. I have my oil changed once a month on my Ram because I travel frequently for work, meaning I see the service department much more than most customers. This visit was an absolute joke because of how unprofessional Hannah was about their “change of policy”. She told me that she reason they no longer use customer-supplied parts is because “the dealership doesn’t make any money that way”. I will NEVER give my business to this dealership again, in any capacity, until the service manager Juan and service writer Hannah have been replaced. More
Appt. for 0730 and truck not moved into service bay until 0800. Scheduled a tire rotation but it wasn’t completed because no heavy duty racks were availab for 0730 and truck not moved into service bay until 0800. Scheduled a tire rotation but it wasn’t completed because no heavy duty racks were available. This is my third oil change with this truck at this dealership. The first in January 2023 was $170. The second in April 2023 was $150. I also had one completed in at a Ram dealership Ohio in October 2023 for $136. THESE ALL INCLUDED TIRE ROTATIONS. I was beyond shocked when my latest visit to this stealership cost $184 WITHOUT A TIRE ROTATION. Service manager blamed the cost of oil ($17/qt.), but I’ve found Pennzoil 0W40 synthetic oil at many locations for $45/case so that is obviously BS. More
Worst experience ever of trading a jeep gladiator kept it for about six months had 8000 miles on it and wanted me to eat 16,000 on trade-in they don’t think much of their product. I will never own another Ch for about six months had 8000 miles on it and wanted me to eat 16,000 on trade-in they don’t think much of their product. I will never own another Chrysler. More
This is the second vehicle that I buy from Crown Chrysler in McDonald TN. Both times have the service and staff have been outstanding. I highly recommend them and Kregg , my salesman is absolutely a pleasure in McDonald TN. Both times have the service and staff have been outstanding. I highly recommend them and Kregg , my salesman is absolutely a pleasure to work with and if Kregg happens to be out or busy when I stopped by Katzman always took care to see if my questions or concerns were answered. More
Said I could not get approved. Went across the street to Toyota and was approved in 10 minutes, was very dissatisfied with their efforts Went across the street to Toyota and was approved in 10 minutes, was very dissatisfied with their efforts More
Greg was outstanding, very helpful, and very nice with my new purchase! I loved the environment! And I love my new 2015 Dodge Dart!!! new purchase! I loved the environment! And I love my new 2015 Dodge Dart!!! More
Greg was awesome! Thanks so much for the great experience!!! Love my Gladiator ! Will recommend Thanks so much for the great experience!!! Love my Gladiator ! Will recommend More
Everyone was very nice and helpful. Made it an easy buying process. We drove from Georgia to purchase this truck. I would highly recommend them and will be using this dealership for mor Made it an easy buying process. We drove from Georgia to purchase this truck. I would highly recommend them and will be using this dealership for more purchases in the future. More