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DARCARS Nissan

Rockville, MD

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100 Reviews

15911 Indianola Drive

Rockville, MD

20855

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Showing 100 reviews

October 25, 2023

Today, I took my Sentra to Nissan Darcars for a technical problem. Mr. Nelson Meza immediately solved my car problem. Thank you very much for the quick resolution. More

by Jalaladdin Googlani
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nelson Meza
Nov 03, 2023 -

DARCARS Nissan responded

It was absolutely our pleasure! Thank you for the feedback, and we wish you safe travels until we meet again.

September 06, 2023

I took my car in for a differential fluid change and a checkup. They mentioned that the vehicle made noise while being tested. They were aware of the noise prior to this service but did nothing about it. More

by tashelle91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
angie
Sep 07, 2023 -

DARCARS Nissan responded

Hi! I'd love to connect with you over the phone so we can discuss this further. I'm having trouble locating you in our customer database under this screen name - would you mind reaching out to my team and I at 800-327-2277 when you have a moment? My colleagues Sherlene and Kim are both in today and would love to assist. Thank you!

June 04, 2023

I still hate that the dealership that used to be on Old Georgetown near Pike & Rose closed. This location and its customer service are very mid. It’s not very welcoming, some of the guys are friendly, but More

by kwalt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/A
Jun 05, 2023 -

DARCARS Nissan responded

Hi Kayla, thank you for the feedback. Our team was happy to extend you a coupon on your most recent visit and we do accept coupons at the time of pick-up, as well. Have a great week!

March 17, 2023

I am furious at the treatment, and lack of customer service I received after the DARCARS Nissan of Rockville at 15911 Indianola Drive, Rockville, MD. scratched my fender and messed up my hood. My More

by jenawenadontbuyNISSAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
DIEGO refused to let me talk to anyone else, DIEGO DELAVIA
May 28, 2022

Excellent service. Mauricio and Hugo were very helpful and even went out of their way to make sure things went smoothly throughout the car purchase process. Highly high More

by Mmcruzgonzalez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hugo Cantero, Mauricio Leiva
May 31, 2022 -

DARCARS Nissan responded

On behalf of all of us at DARCARS Nissan of Rockville, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with Mauricio and Hugo. We will be sharing your feedback amongst our team. Enjoy your new car and please come visit us again soon!

April 19, 2022

I brought in my 2016 Nissian Rogue to get my front brake pads and rotors to be replaced. Thanks to Gio, he was able to help me by kindly arranging a shuttle so I can do my work from home. Gio was a great he More

by Brenda Velasquez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Giancarlo Moran
Apr 20, 2022 -

DARCARS Nissan responded

Thank you for the five stars, Brenda! We're glad to hear that Gio went the extra mile in his service to you. We'll be sure to pass along your compliments to him. If we can assist you in any other way, please be sure to let us know!

April 16, 2022

If you are getting your vehicle service at this dealership, make it a point to see Angie Njuki. She gives your vehicle the full attention with fill honesty and transparency. She is the reason that More

by Cafoakwah
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
ANGIE NJUKI
Apr 18, 2022 -

DARCARS Nissan responded

Thank you for leaving us such a wonderful review; Angie will be pleased to read this! Customer satisfaction is our top priority, and your review reaffirms the hard work we put in every day. So thanks again for your kind words, and we look forward to seeing you next time!

March 10, 2022

The DARCARS Nissan dealership in Rockville MD not only had the vehicle I wanted, they treated me very well, and even at this time of vehicle shortage, I received a good deal on my 2022 Pathfinder. Ramin R More

by jcwow
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramin Roshan - Five Stars, Jason Ku, Yashar Aliyarzadeh
Mar 11, 2022 -

DARCARS Nissan responded

Ramin and Yashar will love hearing how much of a positive impact they had on your purchase experience! It was our pleasure to make your visit seamless and straightforward, and the entire DARCARS Nissan of Rockville team wishes you many safe miles in your new Pathfinder!

September 25, 2021

I was denied warranty coverage on my 2018 Altima by DARCARS Nissan of Rockville,MD. My engine got a hole in it and I have 58,000 miles on it but the dealership said warranty did not cover it despite t More

by PEACE
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Chaz Warner, Jason Ku, Yashar Aliyarzadeh
Sep 27, 2021 -

DARCARS Nissan responded

Thanks for sharing your feedback. We're sorry your experience didn't match your expectations. We understand that our team has been in touch with you since your left this review. Please feel free call 800.327.2277 or customerrelations@darcars.com, with any further comments, concerns, or suggestions you wish to share. Thank you.

September 03, 2021

We have a new friend! Through the decades, we have bought many cars. But over the past two days Mohsen Pourdarvish, our sales agent, guided us through a very different type of buying experience in th More

by aby.mohseni
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mohsen Pourdarvish
Sep 06, 2021 -

DARCARS Nissan responded

Thank you for your wonderful review! We're so happy to hear that our team provided you with a great experience. We hope to see you again soon.

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