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DCH Ford of Eatontown - Service Center

Eatontown, NJ

not yet
rated
65 Reviews
Call Service Center (732) 460-4300

65 Reviews of DCH Ford of Eatontown - Service Center

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April 07, 2024

perfect as usual! !! perfect as usual!!! perfect as usual!!! perfect as usual!!! perfect as usual More

by HPT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 07, 2024 -

DCH Ford of Eatontown responded

Hello! Thanks for letting us know that your experience went perfect as usual. Drive safe and come back to DCH Ford of Eatontown soon!

Helpful
May 23, 2023

Staff is friendly and they do great work fixing cars. brans new building is clean and inviting and the pick up and delivery service is great More

by kw3082w
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 23, 2023 -

DCH Ford of Eatontown responded

Hello there! Thank you for choosing Ford of Eatontown. We are happy to see that you enjoyed our facilities. It was truly a pleasure assisting you. We hope to serve you again in the future.

Helpful
March 31, 2022

The Service Department at DCH Ford has always been First Rate. Kyle Warren always makes sure that things are done right and as timely as the job can be done properly. Met Kyle's associate, Ken Guthrie, for More

by JIM K
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Guthrie
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Apr 02, 2022 -

DCH Ford of Eatontown responded

Hello Jim, Kyle, Ken and the DCH Ford of Eatontown team are happy to be of help in caring for your vehicle. Both will appreciate the compliments and enjoy knowing you continue to receive first-rate and smooth service. We look forward to another exceptional performance when you next visit.

Helpful
March 22, 2022

Great dealership overall. Service department is always accommodating. Service manager Kyle Warren always goes out of his way to take care of me and my family. I’ve been follow More

by Zyskman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Vlhakis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 23, 2022 -

DCH Ford of Eatontown responded

Hello, Thank you very much for trusting our DCH Ford of Eatontown team with your vehicle's care. Kyle and all of us here are happy to go the extra mile for our amazing customers, and we do think of you as part of our dealership family. Your kind words and longtime business are truly appreciated and we look forward to your next visit and beyond.

Helpful
March 16, 2022

I always take my vehicles to DCH Ford for service. I call Ms Robinson and she makes me an appointment. She is the sweetest and most helpful person. I drive in hand the service writer my keys, tell him More

by LoveFord
Recommend Dealer
Yes
Employees Worked With
Kyle Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ms. Robinson
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Mar 18, 2022 -

DCH Ford of Eatontown responded

Hello, Kind words from valued longtime customers always broaden a lot of smiles here at DCH Ford of Eatontown. Thank you so much for continuing to trust us with your vehicle's care. All of us wish you safe travels ahead and look forward to providing the same excellent service you've come to expect when you next visit.

Helpful
February 28, 2022

Always an easy and haste free experience when having service done. Service always welcomes you and keeps you informed throughout your visit. More

by pbelardo66
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Bachorik
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Feb 28, 2022 -

DCH Ford of Eatontown responded

Hello, I'm pleased to know you have found our team to do a great job at keeping you informed in regards to your vehicles maintenance. We would like to thank you for bringing your service needs to our team here at DCH Ford of Eatontown. If we can be of any assistance in the future please don't hesitate to reach out.

Helpful
February 08, 2022

Professional and timely service. All work was done as expected and explained by staff. I will definitely return. More

by P Santucci
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenneth Guthrie
Report | Print
Feb 09, 2022 -

DCH Ford of Eatontown responded

Hello, thank you for choosing DCH Ford of Eatontown! I'm pleased to know our team was able to provide you with professional, timely and quality service. This kind review is greatly appreciated and we hope to see you again soon.

Helpful
January 05, 2022

This is by far the best dealership and service team around. Always happy with the service! More

by rcupido87
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 06, 2022 -

DCH Ford of Eatontown responded

Thank you for these kind words about our service team, Rachel! We are happy to have provided you with quality service and excellent customer care. Until your next visit with us, we would like to wish you safe travels.

Helpful
December 31, 2021

I always bring my car in and wait for it to be serviced. They are always on time and the communication is great. More

by Malcolm731
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Carlisle
Report | Print
Jan 04, 2022 -

DCH Ford of Eatontown responded

Hi Malcom, thank you for continuing to have your vehicle serviced here at DCH Ford of Eatontown! Our team is happy to provide you with excellent care and we hope to see you again soon.

Helpful
December 18, 2021

Peter and Ken always take great care of my trucks servicing. Kyle runs an excellent ship and these guys are always a class act. DCH Ford has to be the best shop to service with! More

by rpgmaster91
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Kokot
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter, Ken
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Dec 21, 2021 -

DCH Ford of Eatontown responded

Our team is grateful to know you feel this way! We try our best to provide customers with smooth, efficient and enjoyable service appointments and it is always a pleasure to know our hard work is paying off. We look forward to providing you and your vehicle with excellent care for years to come. Thanks again!

Helpful
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