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DCH Kay Honda - Service Center

Eatontown, NJ

4.7
1,176 Reviews

1,176 Reviews of DCH Kay Honda - Service Center

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April 14, 2019

Tiffany is exceptional ! Prompt, friendly and helpful service! Beginning with the first call to make the appointment through all my interactions with Tiffany in the Service De More

by Maggie V
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany Wessel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2019 -

DCH Kay Honda responded

Maggie, it is great to hear that you were pleased with the timeliness of service department as well as our helpful staff members! We thank you for this amazing review.

April 14, 2019

Great place to be! The staff here is always helpful and efficient. The dealership is clean, airy, bright and welcoming. The techs are top-shelf! Every time I walk in teh More

by Pete
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Max Brodbeck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Budner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mickey Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ramon Rosius
Apr 15, 2019 -

DCH Kay Honda responded

Thank you so much for this amazing review Pete! We appreciate all the compliments!

April 12, 2019

Great customer service DCH provided excellent customer service. All DCH employees were friendly and courtesy. The waiting room was excellent with WIFI and the TV on. The bil More

by Stephen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany Wessel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2019 -

DCH Kay Honda responded

Stephen! We appreciate the positive review so much, thank you!

April 11, 2019

On time, as promised, issued fixed. No waiting at drop off and through the service advisors in less than 5 minutes. Promised to repair A/C within 3 to 3 1/2 hours. Offered the shuttle, More

by Dave
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Max Brodbeck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2019 -

DCH Kay Honda responded

Dave, thank you for reviewing our dealership. We are glad to hear of your simple and effective service trip, and we hope to help you with your needs in the future as well!

April 11, 2019

Wonderful Service Came in early for an oil change. Told the tech I needed to get this done quickly due that I had to get to work and they did. So thank you More

by Celina
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't remember name
Apr 12, 2019 -

DCH Kay Honda responded

Celina, thank you for the review. We are glad your service was quick and timely. We look forward to your next scheduled maintenance!

April 11, 2019

Early oil change Wow… These guys open at 6 AM I was in and out before seven and on my way! Thanks Kay Honda for the outstanding service… You guys rock! More

by Honda2018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Max Brodbeck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Budner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mickey Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tiffany Wessel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ramon Rosius
Apr 12, 2019 -

DCH Kay Honda responded

We appreciate the review, and we are glad that you took advantage of our operating hours to find a time that worked best for you. We hope to see you again!

April 10, 2019

servicing I needed to service my car and wait at the dealership. Service was very prompt. I was very appreciative that they could accommodate me so quickly More

by Pamela S
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don't recall
Apr 10, 2019 -

DCH Kay Honda responded

Thank you for the great review, Pamela! It is always a delight to hear about a customer’s positive experience! We hope to assist you again in the future!

April 10, 2019

Excellent service department DCH Kay Honda Eatontown is only service center where I have taken my Honda Civic after purchasing from same dealership. They have kept my car in excel More

by Prashant
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ruben Arcila
Apr 12, 2019 -

DCH Kay Honda responded

Thank you for leaving this review for us. We appreciate the opportunity to earn your business again and again, and we hope to continue taking care of your Honda in the future!

April 10, 2019

Servicing of my front brakes I was told to expect my wait time to be 1.5-2 hours. Was done in 1 hour. Service rep. was great plus was able to take advantage of online special th More

by MVG78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Max Brodbeck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2019 -

DCH Kay Honda responded

That's terrific! We do our best to be as efficient as possible in everything we do. We're glad we could help you with all your needed repairs and look forward to helping you again next time!

April 09, 2019

Great service and always I didn't need a lot today but as usual I was able to make an appointment when I needed it. And my customer service representative Ramon was friendly a More

by klavensgiunta
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ramon Rosius
Apr 10, 2019 -

DCH Kay Honda responded

Fantastic! We're always ready to help!

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