Back

DCH Kay Honda - Service Center

Eatontown, NJ

4.7
1,176 Reviews

1,176 Reviews of DCH Kay Honda - Service Center

Sort by
March 26, 2019

Welcoming, Comfortable and Clean, Great Coffee Trust Max Brodbeck to tell me all I need to know and provide checklist of vehicle performance areas, before I make decision to add any repairs to my s More

by Judy L
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Max Brodbeck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2019 -

DCH Kay Honda responded

Thank you for reviewing DCH Kay Honda, Judy. We are delighted to hear of your service experience and to learn that you always feel satisfied, its something we strive for. We hope to see you again!

March 24, 2019

Very Happy with the Honda Service Dept in West Long Branch N I took my car in for service since my air conditioning was not working. I was initially told on the phone that they do not have loaners, but when I c More

by MaryD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
did not get the names of anyone, but I was their at 8 am in the morning. The shuttle person was extremely nice too. He stayed at Enterprise until he was sure I was able to get a car
Mar 25, 2019 -

DCH Kay Honda responded

Thank you for taking the time to leave this review with us, Mary! We are happy to provide a rental vehicle to you while your car's air conditioning is being repaired! We are pleased that the service department provided all of the information you requested, and that all of the staff members had a pleasant demeanor!

March 24, 2019

Great Service Department I had great visit to the service department. Mickey took care of the car and got me back out on the road quickly. The service center is neat and cl More

by JimC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mickey Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2019 -

DCH Kay Honda responded

Thank you for this great review of your service visit, Jim! Our service department strives to provide quick and efficient service, but we are pleased to provide a comfortable waiting area and amenities during your wait! Thank you for your kind words about Mickey and our facility, and we look forward to future interactions!

March 23, 2019

Always professional and helpful I'm always happy with my experience at DCH Kay Honda. The service department is professional, answers any questions and keeps my 2001 Accord running More

by Honda Happy
Recommend Dealer
Yes
Employees Worked With
Jim A.
Mar 25, 2019 -

DCH Kay Honda responded

We are so happy to hear that you always have a wonderful experience when visiting us, and that our service department has kept your car well-maintained! We look forward to your next visit.

March 21, 2019

Pleasant and efficient My car was in for ac recall. Had any needed maintenance done also. Work done quickly and I was kept informed the whole time. Would definitely recom More

by MBS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany Wessel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2019 -

DCH Kay Honda responded

Thank you for this great review! You made our day!

March 20, 2019

Great service Very attentive, understanding, nice experience. Service was done in a timely manner. The waiting area is clean and comfortable. The service employees More

by KAK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amber
Mar 22, 2019 -

DCH Kay Honda responded

Thank you so much for this wonderful review! We hope you come back and see us soon!

March 19, 2019

Well done!!! From the moment i entered the dealership my car and needs were handled appropriately and I was delighted to learn that I needed nothing done except th More

by Traveldoc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Budner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2019 -

DCH Kay Honda responded

Thank you for leaving this great review about you service visit! Our facility strives to provide quick, efficient, and honest service, and we are happy to hear that this was your experience during your recent visit with us. We are happy to help you with any future service needs!

March 19, 2019

My experience was professional and pleasant. Service agent/s listened to me and explained all possible services. My questions were answered and, although they obviously had much greater knowledg More

by Guenther, Barbara
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
02 Scott
Mar 20, 2019 -

DCH Kay Honda responded

What a superb review, Barbara! We are happy to hear that our staff provided you with all of the information concerning your servicing, and that you appreciate the cleanliness and amenities that our facility provides to clients! Servicing should be a pleasant experience, and we are glad that this is always the case when you visit us.

March 18, 2019

Great service....pleasant staff Came in because the orange wrench light went on. My Fit was nearlng 30,000 miles. Check list and suggested work were clearly and patiently explaine More

by Joan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ramon Rosius
Mar 18, 2019 -

DCH Kay Honda responded

Thank you for sharing your experience with us Joan! We're happy to hear you're satisfied with your last visit and that we could help with everything. We look forward to your next visit!

March 17, 2019

$1050 oil change, but thank goodness Came in for an oil change and to check the car before a trip and a valve problem was discovered early before big problems started to happen. Thanks fo More

by ERK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Max
Mar 18, 2019 -

DCH Kay Honda responded

No problem! We're glad we could help and that we found that for you. See you for your next scheduled maintenance visit!

...
109
...