DCH Paramus Honda - Service Center

Very clean, very busy. Great Service Department. Natasha is a real asset at Paramus Honda. Great Service Department. Natasha is a real asset at Paramus Honda. More

Mr. Frank Russo is a very helpful service advisor at DCH Paramus Honda. My honda vehicle had an auto service at this shop on March 25, 2024. Next day, I found out it was mistakenly overcharged and reporte Paramus Honda. My honda vehicle had an auto service at this shop on March 25, 2024. Next day, I found out it was mistakenly overcharged and reported to the original service advisor for a refund, unfortunately the refund had not getten to me for a month even I had contacted the original service advisor so many times, calls, voice mails and emails. Until I contaced Mr. Frank Russo who could resolve my issure in just one hour. He responds my email and phone calls right away. Frank is a trust person. If you need some auto services for your Honda vehicles, contact him at 201-518-2043 More

I went to this company to have a nail removed from my tire, they went as far as to remove the splash shield and did not put the screws back. As I was driving back home, the Splash shield fell off in the tire, they went as far as to remove the splash shield and did not put the screws back. As I was driving back home, the Splash shield fell off in the middle of the Garden State parkway. The same day they were supposed to order me a replacement for a defective tire inflator for my 2023 Honda Accord. They placed the order and informed me it was on backorder. On January 6th, I received an email that the item was ready to pick up. I drove there to get the new tire inflator. The service advisor pulled out the sealant from the one tire inflator with force, which caused it to leak. He took my car keys from me and went to my car for at least 30 minutes to put the new tire inflator together. He came to grab me and informed me that everything was ready. I asked him if I could test the new inflator to see if it's working properly. I pushed the power button 5-10 seconds after the thing exploded which caused me to be unconscious for at least 15 seconds. The tire inflator cuts my forehead, damage my right ear, damage my eyes, thumb, and pinky finger. It caused me to go to the hospital the same day due to the sealant in my eye, and right ear consistently ringing until now. They propose no solutions I am working with lawyers to take them to court. See the pictures on their Google Page review page. My ear is damage, I had a lawyer. I will hire a new lawyer to take them to court. More

Natasha Nedd of the service department was a pleasure to work with. She is pleasant, efficient and answered all my questions. This is the second time she was my service advisor and I received the same exc work with. She is pleasant, efficient and answered all my questions. This is the second time she was my service advisor and I received the same exceptional service each time. More