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DCH Wappingers Falls Toyota

Wappingers Falls, NY

Overview
Employees
Reviews
Vehicles
4.7
9,001 Reviews
At DCH Wappingers Falls Toyota, you'll find a better way to buy a car. Thousands of customers love Toyota vehicles-and this dealership-but don't like the hassle of car buying. This became the incentive for change, introducing Hassle-Free Pricing to the Hudson Valley. LOOK FOR YOUR HASSLE-FREE PRICE ON EACH AND EVERY NEW TOYOTA AND PRE-OWNED VEHICLE. Rest assured that the car you get is the car you'll love. No games. No gimmicks. No second-guessing. This is the way car-buying was meant to be.
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1349 Route 9

Wappingers Falls, NY

12590

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Showing 9,001 reviews

July 04, 2026

Kevin was friendly, professional, and knowledgeable, making the process of signing the documents simple and straightforward. More

by RLANICCI
Recommend Dealer
Yes
Employees Worked With
Kevin McCarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin McCarthy
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Jul 04, 2026 -

DCH Wappingers Falls Toyota responded

Thank you for your kind review. We’re glad to hear Kevin provided friendly, professional, and knowledgeable service and made the document process simple and straightforward. We appreciate your feedback and look forward to serving you again!

July 03, 2026

Judy is great. The dealership is great. Always a pleasure. I always appreciate a job well done. More

by zen62152
Recommend Dealer
Yes
Employees Worked With
Judy Deems
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Judy Deems
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Jul 04, 2026 -

DCH Wappingers Falls Toyota responded

Thank you for your wonderful review. We’re so happy to hear that you consistently have a great experience with our dealership and that Judy continues to take excellent care of you. We truly appreciate your continued support and look forward to serving you again!

July 03, 2026

Good, until meeting with management. Long wait time, additional fees not many selections to choose from More

by JQIAN0819
Recommend Dealer
Yes
Employees Worked With
Robert Goldberg
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Goldberg
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Jul 04, 2026 -

DCH Wappingers Falls Toyota responded

Thank you for your feedback. We’re glad there were positive parts of your visit, but we’re sorry to hear that other aspects did not meet your expectations. We appreciate you bringing your concerns about wait time, fees, and selection to our attention. Your input is important and will be shared with our team as we continue working to improve the overall experience.

July 03, 2026

Stress free, easy My experience was stress free. The vehicle was priced fairly and I received a good offer for my trade in. All staff were very friendly and made it seem like they just wanted me to More

by ISAACCADIGAN
Recommend Dealer
Yes
Employees Worked With
Michael Newsham
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Jul 04, 2026 -

DCH Wappingers Falls Toyota responded

Thank you for your thoughtful review. We’re so glad to hear your experience was stress-free and that you felt comfortable throughout the process. It’s great to know you were happy with the pricing, your trade-in offer, and the support from our team. We truly appreciate your kind words and look forward to seeing you again in the future!

July 03, 2026

Unlikely to recommend, unlikely to use agai Unlikely to recommend, unlikely to use again. Wasn't a great experience buying the car and continue to have hiccups with service. More

by Jacob.martinko
Recommend Dealer
No
Employees Worked With
Lauren Fusaro
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lauren Fusaro
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Jul 04, 2026 -

DCH Wappingers Falls Toyota responded

Jacob, we sincerely apologize for any inconvenience during your recent visit. Customer satisfaction is our priority, and we regret falling short of your expectations. We're committed to addressing your concerns and eager to make things right. Please contact us at (845) 288-0892 so we can promptly assist you. Thank you for your understanding. We look forward to the opportunity to serve you better.

July 03, 2026

I answered her reminder text and let her kn I would be waiting. Also asking if it was free w lease agreement . Answered me back right away and said yes and would be 90 minutes. It was about 7-10 min over More

by JWEIR3
Recommend Dealer
Yes
Employees Worked With
Lauren Fusaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lauren Fusaro
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Jul 04, 2026 -

DCH Wappingers Falls Toyota responded

Thank you for your feedback. We’re glad the communication was clear and timely, and that your visit went smoothly overall. We appreciate your patience and look forward to serving you again!

July 03, 2026

Quality care, good customer service, easy lease swap. It was a quick process The hospitality was unrivaled More

by aronobuck
Recommend Dealer
Yes
Employees Worked With
Steven Serino
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Jul 04, 2026 -

DCH Wappingers Falls Toyota responded

Thanks for the great review. We’re delighted to hear you had a smooth lease swap experience and that our team provided quality care and excellent customer service. It’s great to know the process was quick and that you felt well taken care of throughout your visit. We truly appreciate your support and look forward to serving you again!

July 03, 2026

Was not informed until after cash payment that car only had 1 key, a replaced key is $500. Also car color was advertised as grey, but it was black. Finally the tire light was on and they did not offer to f More

by JILL.TODD76
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Bryce, Steve
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Jul 04, 2026 -

DCH Wappingers Falls Toyota responded

Jill, we sincerely apologize for any inconvenience during your recent visit. Customer satisfaction is our priority, and we regret falling short of your expectations. We're committed to addressing your concerns and eager to make things right. Please contact us at (845) 288-0892 so we can promptly assist you. Thank you for your understanding. We look forward to the opportunity to serve you better.

July 03, 2026

First time oil change since purchase. Fabulous start to finish It was very Easy to book More

by CDESMONI0
Recommend Dealer
Yes
Employees Worked With
Lauren Fusaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lauren Fusaro
Report | Print
Jul 04, 2026 -

DCH Wappingers Falls Toyota responded

Thank you for your 5-star review. We’re happy to hear your first oil change went smoothly from start to finish and that the booking process was easy for you. We truly appreciate you choosing us and look forward to seeing you again for your future service needs!

July 03, 2026

Easy check-in. Duration of wait as expected. Car was washed. My go to Toyota Service Center More

by Lauriewindham
Recommend Dealer
Yes
Employees Worked With
Matthew
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Jul 04, 2026 -

DCH Wappingers Falls Toyota responded

Hi Laurie, thank you for your 5-star review. We’re glad to hear your check-in process was smooth, the wait time met your expectations, and that your vehicle was returned clean. We truly appreciate your continued trust in us as your go-to Toyota service center and look forward to serving you again!

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