Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

DCH Wappingers Falls Toyota

Wappingers Falls, NY

Overview
Employees
Reviews
Vehicles
4.6
6,938 Reviews
At DCH Wappingers Falls Toyota, you'll find a better way to buy a car. Thousands of customers love Toyota vehicles-and this dealership-but don't like the hassle of car buying. This became the incentive for change, introducing Hassle-Free Pricing to the Hudson Valley. LOOK FOR YOUR HASSLE-FREE PRICE ON EACH AND EVERY NEW TOYOTA AND PRE-OWNED VEHICLE. Rest assured that the car you get is the car you'll love. No games. No gimmicks. No second-guessing. This is the way car-buying was meant to be.
Contact Dealership
View Awards

1349 Route 9

Wappingers Falls, NY

12590

Directions

By Type

Showing 6,938 reviews

April 27, 2024

A very good job 👏 she took care means she helped me to understand about the importance of my careers. More

by djohnsonf1@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daryl Callahan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Goldberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Tyler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Abell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin McCarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Gasiunas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 27, 2024 -

DCH Wappingers Falls Toyota responded

We're glad to hear you had a positive experience! Our team strives to provide excellent service and guidance to our customers. If you have any more questions or need further assistance with your career, don't hesitate to reach out. Thank you for choosing us!

Helpful
April 26, 2024

Everyone is very professional. Work performed and prices are transparent at the beginning so no surprises. Love the text interaction that happens during service with personnel More

by neetersue.64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew maffucci
Report | Print
Apr 26, 2024 -

DCH Wappingers Falls Toyota responded

We're thrilled you had a positive experience with us! Transparency and professionalism are key, and we're glad you appreciate our upfront pricing and clear communication during service. If you need anything else or have questions, feel free to reach out. Thanks for choosing us!

Helpful
April 26, 2024

Listened to my problem, found the problem, ordered the part and fixed it quickly and everything was covered More

by NANATURCY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew Rivera
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 26, 2024 -

DCH Wappingers Falls Toyota responded

Glad to hear we could resolve your issue efficiently and that everything was covered! If you ever need further assistance, don't hesitate to reach out.

Helpful
April 25, 2024

Friendly and gets the job done in a timely fashion ! Judy is my go to service advisor . More

by ROCCO8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Judy
Report | Print
Apr 25, 2024 -

DCH Wappingers Falls Toyota responded

It's fantastic to hear that Judy has become your trusted service advisor! Having someone reliable to turn to can make all the difference when it comes to maintaining your vehicle. She must provide excellent service to earn such high praise. It sounds like you've found a gem in Judy!

Helpful
April 25, 2024

Quick and efficient. Service person Matthew was excellent. It wound up being a much shorter visit than anticipated. Was happy about that. More

by CUPIN94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 25, 2024 -

DCH Wappingers Falls Toyota responded

It's great to hear that Matthew provided you with such efficient service! A shorter-than-expected visit can certainly be a pleasant surprise when it comes to car maintenance. Sounds like Matthew really knows how to get things done promptly without sacrificing quality.

Helpful
April 25, 2024

Easy shopping experience. Staff was friendly. Got a nice deal on a 2017 Toyota Highlander More

by cguez14
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin McCarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryant Martinez
Report | Print
Apr 25, 2024 -

DCH Wappingers Falls Toyota responded

That's wonderful to hear! We're thrilled you had an easy shopping experience and found our staff friendly. Congratulations on your new 2017 Toyota Highlander, and we're delighted to hear that you received a nice deal.

Helpful
April 24, 2024

Easy and seamless! Drop off and pickup was easy, no questions or concerns. Service and NYS Inspection done in a reasonable amount of time! More

by fishkillapt11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 25, 2024 -

DCH Wappingers Falls Toyota responded

Glad to hear it! We aim for a seamless experience and we're happy everything went smoothly for your drop off, pickup, and service. If you need anything else in the future, feel free to reach out. Thanks for choosing us!

Helpful
April 24, 2024

My salesperson, Loosmane, was extremely knowledgeable, attentive, and most importantly incredibly kind. He made the buying process a wonderful experience. His level of service was perfect. More

by Jerry K.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Loosmane Dessources
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mary - in reception
Report | Print
Apr 24, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to share your experience. We are so glad to hear that Loosmane was very helpful with your recent purchase. We really appreciate your kind remarks for him!

Helpful
April 24, 2024

Staff was very friendly and the problem I had with the vehicle was resolved very quickly. Waiting room was clean and very comfortable. Was very happy with the service. More

by NATHANIELWB88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Abell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 25, 2024 -

DCH Wappingers Falls Toyota responded

We're delighted to hear you had such a positive experience! Our team works hard to ensure quick resolutions and a comfortable environment. If you ever need anything else, don't hesitate to reach out. Thanks for choosing us!

Helpful
April 24, 2024

All went well and was easy for my cars 20k visit this past Monday. Tom was very pleasant and called me when car was done. More

by JEFF_LEVIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 25, 2024 -

DCH Wappingers Falls Toyota responded

Fantastic to hear! We're glad your 20k visit went smoothly and that Tom provided pleasant service. If you have any other maintenance needs or questions in the future, don't hesitate to reach out. Thanks for choosing us for your car's service!

Helpful
1
2
3
...
694