My husband and I had gone to another dealership before coming to Dahl Ford, and our experience was terrible there. We were debating on whether or not to go to Dahl Ford because we were so upset and we did not want to go through the same issues again. We did not want the hassle, but we still went. I had spoken with Nichole Simms and asked her to refer us to a salesman who was honest, blunt, and one who would treat us like individuals and not like every other customer who walked through the door. Nichole sent us to Javier, and that was a blessing. Javier greeted us with a huge smile and handshake. Javier made the entire car buying process easy and non stressful. He made us feel at home, comfortable and like we were his family. He asked us from the beginning on what kind of car we were looking for. I told him what we were looking for which was the 2015 Ford Fusion. Javier directed us to the Fusion and gave us his keys so that way while he was getting out information processed, we could look at the cars and had the key to open the doors. He did not make us wait around for him. That surprised us, for a car salesman to hand us his keys, he trusted us, we have never had that before. That was the second part of our great experience, the first was how he greeted us. We chose the car we wanted. Javier never once backed down from us getting the car we wanted, he fought for us to be able to get the car. Every time I said something about going to look at another vehicle, Javier told me to wait and see what they came back with. We ended up getting the car we wanted and I am very glad that we got it. Out of many years of car shopping and buying cars, Javier is the 2nd care salesmen who is genuine, caring, honest, and fights for his customers. Javier has many great qualities and has a great attitude. His positive attitude the entire time of us buying this car kept of stress free and in a great mood. Javier is one of the most kindest people I have ever met. Javier is the only salesmen that we will ever buy a car from again. He made us feel like family, he made us feel like we were individuals and not just any random person who came through the door. He didn't treat us like we were just a paycheck to him, but he treated us with respect and kindness. Dahl Ford you are a great company and really do pick the best people to work for you. I can see why your company is always number 1.
Javier thank you very much for everything that you have done, and for fighting for us. Thank you for not treating us like everyone else. Thank you for who you are, you are an amazing person, and keep up the fantastic work! I can never thank you enough!
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