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David Scott Lee Buick GMC - Service Center
Crestview, FL
776 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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776 Reviews of David Scott Lee Buick GMC - Service Center
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May 18, 2024
Items were installed correctly in a timely manner on the same day as delivery. This was a short notice appointment however the job was done promptly within an hour of arriving at dealership. Thanks for a j same day as delivery. This was a short notice appointment however the job was done promptly within an hour of arriving at dealership. Thanks for a job well done. More
by CTSDESTIN
Verified Customer
Helpful May 14, 2024
Update David Scott Lee Buick GMC and team went above and beyond to make things correct good people working hard to make things right will continue to do business with these good people beyond to make things correct good people working hard to make things right will continue to do business with these good people More
by hotrodwilson19672
Employees Worked With
May 14, 2024
Good communication before service. Service completed as promised and on time. Good overall experience, appreciate it. Service completed as promised and on time. Good overall experience, appreciate it. More
by bvperkins
May 12, 2024
Easy to deal with, I really enjoy working with Wayne. We had positive interactions with everyone. We had positive interactions with everyone. More
by BEN
May 11, 2024
I haven't been here in 6 years but they had many upgrades to the service department. Service department staff were friendly. to the service department. Service department staff were friendly. More
by Rob B.
May 10, 2024
I was a little disappointed, having to bring my new truck in with less than 400 miles then not having parts and then having an issue with parts. Also, I did all the phone calls except for the last week which in with less than 400 miles then not having parts and then having an issue with parts. Also, I did all the phone calls except for the last week which shop had my truck three weeks. Very nice to get a rental car but would have preferred a truck since I bought a truck after the repairs were done. I was told truck was ready for pick up . I arrived to get truck advisor had me sign papers and then I was told truck was outside ready to go no explanation of really what was done and I would’ve thought they could’ve at least vacuumed out the truck. It was washed on the outside and clean in appearance. More
by hotrodwilson19672
Employees Worked With
May 04, 2024
I appreciated how quickly the dealership was able to schedule my oil change and the customer service I received from Craig. Additionally while waiting for this work to be completed, I walked about th schedule my oil change and the customer service I received from Craig. Additionally while waiting for this work to be completed, I walked about the showroom and Cole ensured all of my questions were answered on different cars I was curious about. He happily did so knowing full well that I was only waiting on my service work. More
by tombowe74
May 04, 2024
Service appointment was attended to quickly and professionally. Work completed in reasonable time and corrected the pickup's issues. professionally. Work completed in reasonable time and corrected the pickup's issues. More
by tcrawford6
Employees Worked With
May 01, 2024
Communication with customer could use improvement. Truck was ready but no one communicated to me that it was. I do realize they are very busy. Overall satisfied. Truck was ready but no one communicated to me that it was. I do realize they are very busy. Overall satisfied. More
by SUEHARRINGTON_2000
May 01, 2024
Excellent Service. I had a wonderful experience and appreciate everyone taking such good care of me and my car. Thank you! I had a wonderful experience and appreciate everyone taking such good care of me and my car. Thank you! More
by Marguerite
