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Daytona Hyundai

Daytona Beach, FL

4.0
1,243 Reviews
Daytona Hyundai is a family owned and run dealership serving Volusia and surrounding county's for over 2 decades and heavily involved with our community...
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901 N Nova Rd

Daytona Beach, FL

32117

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Showing 1,243 reviews

March 08, 2024

Classic bait and switch. The Hyundai website showed this dealership was offering lease pricing for $280 month, excluding taxes and fees, and I submitted a request to lease th More

by Cosmic Audio
Sales Price Transparency
Finance Experience
Recommend Dealer
No
Employees Worked With
Bobby Allen
February 27, 2024

had 8:40 app for recall service work. arrive told they had computer problems they cancelled all appointments. told would be 1,5 to 2 hrs ,,, 2.5 hrs later they still had not started servi More

by katzsbeerone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
not sure of any names
February 22, 2024

I left Daytona Toyota and traded in my highlander to Daytona Hyundai. Dani was the sales person I dealt with and could not have been more pleased with how she conducted everything. By the time I left I More

by Sherpreston
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dani Gage
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 21, 2024

What can I say about Dani, she amazing! She goes above and beyond in helping her customers! In actual fact Dani comes with the car you purchase lol. Really if you thinking about a new car, More

by sandyking5963
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dani Gage
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 02, 2023

Terrible, appointment at 1 and told one hour and not out till 5. Would never go back. More

by petervbrowne
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Auto Ad Team
1.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Costner
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2023 -

Daytona Hyundai responded

My sincere apologies for the wait time in our service department and for the level of service you received. I appreciate you bringing this to our attention as we strive to improve our business practices. We are in continual process of improving our staff, processes, and organization as a whole that will better serve our customers.

Nov 09, 2023 -

petervbrowne responded

Thank you for the response, it helps. Knowing you pay attention to the problem helps.

October 07, 2023

Made appointment for oil change & tire rotation for fri. Oct. 6 at 10:20 am arrived on time. At 9:35 am someone said they would help me soon, never happened! At 10:55 I backed out and left your traffic jam More

by Wrussell625
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/A
August 10, 2023

Made a appointment 2 weeks on advance with the service manager showed on time went told me that I wasn't on the scheduled they took put into service after 3 hrs of waiting told the service department to j More

by curtis0812
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ian Lepak
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 24, 2023

Poor customer service. Waited 3 hrs for 1\2 hr fix. Appointment at 1040 still here 145 on recall supposed to take half hour. More

by cptbrj
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
May 12, 2023

Out of town (3 hour drive) potential customer who attempted to make a deal for a used Genesis GV70 for my Supra. They quoted me a price for the difference between the 2 vehicles. Called the next day More

by Doug S.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Charlie McHale
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Lepak
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2023 -

Daytona Hyundai responded

I, Charlie McHale, reached out to Doug Sellers for a couple reasons after i saw his review. First we never spoke and i knew nothing of his situation. What i did see was a one star review with my name attached to it. The next day after i left a message for him he called another manager at the store Mario. I was able to speak to him during that call very brief and i explained to him that i respect that he voiced his opinion but could he please correct it to the person he actually dealt with. He said he didn't car to call Genesis and some other yelling to which i told him that was not very good KARMA to knowingly do that to someone. After looking into his situation Mario spoke to him multiple times with 1 being over 15 minutes when he explained to him his trade in value and that the pre owned vehicle was CPO. We may not have been 1200 away but with the customer living in ft lauderdale and having a over 50,000 trade i agree with our team it would have been a lot worse to actually come to the dealer and then give him less. I could go on and on but that's not what we want to do. At Daytona Hyundai we don't do things like that. It's always the best to have your trade properly appraised in person. Everyone's actions make sense to themselves and there's always 3 sides to a story.

October 06, 2022

Great dealership, Chris Manning was not only helpful, patient and nice at the time of sale, but same amazing and helpful service during oil change.... Chanda More

by chandadesilets
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
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