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DePaula Ford
Albany, NY
3,983 Reviews
When drivers around Schenectady, Troy, and Rennselear are in the market for a new car, they know they can count on DePaula Ford. At our dealership in Albany, NY, you’ll find a tremendous inventory of new, used, and certified pre-owned Fords. So whether you’re looking for a daily commuter like the Ford Focus or a big work pickup like the Ford F-150, we’ve got what you want!
Unlike some dealerships, we’re also fully committed to serving your needs as a customer. This means ensuring you get a good deal on a car that fits into your budget, which is why we always have a rotating selection of new vehicles specials, as well as used vehicle specials on select models. Check out our different financing and lease options today, and get ahead of the game by applying for financing online!
There are a number of reasons that so many people around Saratoga and Colonie continue to trust DePaula Ford. Find out why by stepping into our dealership and seeing what we have to offer during our regular hours Monday through Saturday. It’s easy to find us off of I-90 at 799 Central Avenue in Albany, NY, right across from Hannaford Supermarket. If you have any questions before you come in, feel free to give us a call at (518) 375-2163 and we’ll be glad to help you out!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
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Showing 3,983 reviews
April 02, 2018
Considered purchasing My husband and I spoke with both Glenn and Mackenzie and had a really great feeling with them. As soon as we are ready financially we will be back to My husband and I spoke with both Glenn and Mackenzie and had a really great feeling with them. As soon as we are ready financially we will be back to work with Mackenzie and Glenn! More
by Tgreen96
Helpful April 02, 2018
Excellent Customer Service!! Everyone I came in contact with was personable, professional and knowledgeable. I would highly recommend DePaula to anyone looking for a new car!! I Everyone I came in contact with was personable, professional and knowledgeable. I would highly recommend DePaula to anyone looking for a new car!! I was introduced from everyone to Jay, to Steve, to Glenn, to Bryan and then to Mackenzie - each one was an absolute pleasure to deal with. Thank you for making my experience so easy! More
by HMM823
Employees Worked With
Other Employees :
Bryan Belinsky, Steve Belvedere
April 01, 2018
professional and personable a car dealership with an affinity for customer service---glenn steve and eric could not have been more attentive---from the moment i entered the build a car dealership with an affinity for customer service---glenn steve and eric could not have been more attentive---from the moment i entered the building i was warmly greeted and immediately presented with car choices, incentives as well as provided a tour of the facilities---the purchase was easy to make and i look forward to years of superb servicing More
by opimalguy
April 01, 2018
Excellent experience. Professional and courteous. Felt that lease offer was a reasonable deal. Did not feel pressured and overall customer service was much better than with other local dealerships. Sa Felt that lease offer was a reasonable deal. Did not feel pressured and overall customer service was much better than with other local dealerships. Sales staff was respectful and did not appear to be overly aggressive. More
by RP3
Employees Worked With
Other Employees :
Michael Chloroty, Mike Moolick, Eric O'Reilly
March 31, 2018
Great Service Great service from Carl and Mackenzie. Highly recommended. Came in to see options and ended up driving away in a new Mazda3. Fair value for everything Great service from Carl and Mackenzie. Highly recommended. Came in to see options and ended up driving away in a new Mazda3. Fair value for everything More
by WillMau
March 31, 2018
Excellent Dealership team is knowledgeable, pleasant to work with, and kept me informed of the process and timing. The facility was clean, organized, and a grea Dealership team is knowledgeable, pleasant to work with, and kept me informed of the process and timing. The facility was clean, organized, and a great waiting area with refreshments and snacks. More
by Shock904
Employees Worked With
Patrick Riolo
March 30, 2018
Great customer service Nate and Carl made my experience quick and easy. I told them what I wanted and they made it rain. Great donuts in the waiting room as well. Nate and Carl made my experience quick and easy. I told them what I wanted and they made it rain. Great donuts in the waiting room as well. More
by Jimsalfi1926
Employees Worked With
Carl Brickley, Nate Gagnon
March 30, 2018
Great experience Mike was able to help me pick out the best vehicle for my knees which ended up being a 2017 certified preowned Ford Escape I have nothing but good th Mike was able to help me pick out the best vehicle for my knees which ended up being a 2017 certified preowned Ford Escape I have nothing but good things to say about the experience. More
by BenP20
Employees Worked With
Mike Moolick
March 30, 2018
Great Experience Mike got us in and out and in the car we wanted. Couldn’t have asked for a more pleasurable experience at a dealership. Thanks, Mike Mike got us in and out and in the car we wanted. Couldn’t have asked for a more pleasurable experience at a dealership. Thanks, Mike More
by Chawk1313
Employees Worked With
Mike Moolick
March 30, 2018
Great customer service and knowledgeable staff. Overall I had a great experience at this dealership! My most memorable part was talking with Mackenzie who was not only extremely knowledgeable about Overall I had a great experience at this dealership! My most memorable part was talking with Mackenzie who was not only extremely knowledgeable about Mazda's (this is my first Mazda) but she was so friendly and caring. Buying a car is a big deal and I had a ton of questions -- she guided me through everything all while being kind and gracious! I normally don't write reviews but I felt this great stewardship of ownership and knowledge deserved recognition. More
by Al Baker
Employees Worked With
