Jayson Newell

Always the best … prompt, thorough, skilled, and excellent customer service. DePaula just does it right! excellent customer service. DePaula just does it right! More

by joshuamklein Verified Customer Verified Customer

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Came to Depaula Ford looking to order a van to upgrade from my aging pickup as my family was growing and seating for children became the priority. Was referred to Commercial Sales Manager Joshua Halse, from my aging pickup as my family was growing and seating for children became the priority. Was referred to Commercial Sales Manager Joshua Halse, as I was looking into a full size van. I originally placed a custom order for one but while waiting for it to be built noticed a similar van became in stock and took it for a test drive. I didn’t make it known that I was a first time new automobile buyer as I’d watched all the youtube videos that gave all the car buying advice that told you to be on guard for being taken advantage of. The reality is that it couldn’t have been farther from the truth at this place. Joshua went through the entire process with me, explained all the pricing without ever a mention on any of the nonsensical fees that folks warned about. For both vehicles I researched, pricing was upfront, at or below MSRP (what the market is now) with NO MENTION of any mark up above MSRP, in fact my final purchase, with rebates, was below MSRP and the trade in value agreed for my truck was the objective kelly blue book value that we both entered into the conversation complete in agreement on, consistent with the objective kbb rated condition of my truck. Likewise, there were no nonsensical or extra fees for anything. Whenever I had questions, and I had multiple, the email would be answered within the hour, often half hour, INCLUDING early morning of the purchase when I sent an email at 330am with a paperwork question (not expecting an answer until business hours the next morning) and received the info I needed by 415am. The man is a committed professional who made it clear with his actions and professionalism that he was there to sell what you needed and wasn’t wasting his or your time in games that some dealers play. Ms. Tracy in finance was also the best, went out of her way to find every finance option she could for you, whether you went with your own financing or through theirs and there was zero hard sell to purchase any extra plans or protections that you weren’t interested in. She, like Joshua, was very straightforward and just did her job to get you what you wanted and needed at the best price and rate she could find. As a first time NEW car buyer who researched the process for years and came into it on my guard, I couldn’t have been more impressed by how open, transparent and straightforward the car buying process is here. They have earned a customer and I highly recommend them. More

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Great l, easy to work with! They were super busy so I had to wait for a little bit but overall great experience. They were super busy so I had to wait for a little bit but overall great experience. More

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This is my 4th vehicle purchase from Depaula Ford. Theres a reason I keep going back. They have exceptional customer service, knowledge of their vehicles and patience with their customers. My salesm Theres a reason I keep going back. They have exceptional customer service, knowledge of their vehicles and patience with their customers. My salesman Nate Daigle takes the time to explain all your options and helps you stay within your budget all while making sure you are happy with your choice. Theres never any pressure. He’s very professional and personable which makes this a great buying experience. I will never go anywhere else for future purchases. I would highly recommend Depaula Ford and Nate More

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Excellent sales professionals who are willing to work with the customer. Knowledgeable staff who attend to clients’ needs. with the customer. Knowledgeable staff who attend to clients’ needs. More

by GOLFWIDO40 Verified Customer Verified Customer

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It was a great experience. Nate and Q took real good care of me when I was there. Nate and Q took real good care of me when I was there. More

by dciampino Verified Customer Verified Customer

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Fantastic experience! My transaction was quick, easy, with attentive great service. The entire team was excellent! Highly recommended. My transaction was quick, easy, with attentive great service. The entire team was excellent! Highly recommended. More

by carly0303 Verified Customer Verified Customer

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The people at the dealership are very nice. The hole process was seamless. No tricks of the trade. Just straight to the piont. Big Thanks to Jayson . Definitely will be returning for another ca The hole process was seamless. No tricks of the trade. Just straight to the piont. Big Thanks to Jayson . Definitely will be returning for another car when needed. More

by Skirezort Verified Customer Verified Customer

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Sales staff top notch, sales manager above accommodating. Great service and smooth buying proceed made my purchase experience pleasurable Great service and smooth buying proceed made my purchase experience pleasurable More

by michaellewsey Verified Customer Verified Customer

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Keeps contacting me but I live in Florida. I’ve called dealer to correct but NOPE. I’ve called dealer to correct but NOPE. More

by Hudson Verified Customer Verified Customer

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