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Dean Team Subaru Volkswagen
Ballwin, MO
6,014 Reviews
At Dean Team Subaru Volkswagen, we challenge ourselves every day to give you the best experience; we are committed to addressing your unique wants and needs and give you the freedom to explore and consider your decision with or without us. Our Subaru and Volkswagen Certified Specialists are knowledgeable, innovative and attentive. We will listen to you, answer your questions truthfully and completely and introduce you to solutions that fit your needs.
Our Dean Team Subaru Volkswagen team values the time you have afforded us and are committed to making the best use of your time. At the heart of your visit, count on us to we say what we mean and mean what we say. We appreciate your choice in working with us. We are dedicated to providing you an experience based on honesty, integrity, respect and appreciation.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 6,014 reviews
November 02, 2015
Knowledgable, efficient, helpful, the best! I went in knowing what I wanted, and Ryan was great at answering questions and was very knowledgable about the car as well as possible other options I I went in knowing what I wanted, and Ryan was great at answering questions and was very knowledgable about the car as well as possible other options I might be interested in. He was upfront and helpful. I came back the next day to trade in and make the purchase. Carl was wonderful with answering all the questions about my trade in, the purchasing and financing of the car and made sure I had his info incase I had any future questions. I had no issues getting a great value on my trade in, and got a fantastic deal on my 2013 Hyundai Tuscon. I highly recommend this dealership, and have already suggested it to family and friends who are looking to buy. More
by CSeck
Employees Worked With
Carl Schaeffer, Rick Richard, Ryan Troll
Helpful October 31, 2015
great service from Eric Harrelson Eric always takes great care of me and my car. He keeps me updated on what is needed when and assures that I am getting all of the available discounts Eric always takes great care of me and my car. He keeps me updated on what is needed when and assures that I am getting all of the available discounts. Eric is a trustworthy, honest, and genuine person. This is the only place I take my vehicle for service and repairs. More
by 08Passat
Employees Worked With
October 30, 2015
Great Experience! This was my first experience purchasing a car with Dean Team Subaru Volkswagen of Ballwin. I've been a longtime customer with another dealership in St This was my first experience purchasing a car with Dean Team Subaru Volkswagen of Ballwin. I've been a longtime customer with another dealership in St. Louis and decided to give Ryan Troll an opportunity. This was one of the best decisions I've made. His customer's needs come first and foremost. Ryan is honest, professional and made this a stress free experience. Thanks again and I highly recommend Ryan Troll for your next car buying experience. More
by trudolph
Employees Worked With
Dustin Westhoff, Ryan Troll
October 29, 2015
Great as Always Yesterday marked the third time we've leased a vehicle from this dealership, so obviously we are happy with it. Richard Gotsch has done at least the Yesterday marked the third time we've leased a vehicle from this dealership, so obviously we are happy with it. Richard Gotsch has done at least the last two with us. Very thorough, helpful and polite. We'll be back. More
by mt0827
October 28, 2015
Painless transaction! Jason was awesome to work with! He listened carefully and his advice and suggestions were spot on. Super competitive pricing and very easy to work w Jason was awesome to work with! He listened carefully and his advice and suggestions were spot on. Super competitive pricing and very easy to work with. Thanks Pat and Jason! More
by DonnaW
Employees Worked With
October 26, 2015
Awesome !!! Tony was amazing everyone is great I will never buy anything other than a suberu !! The services is great .Also everyone is interested in you when yo Tony was amazing everyone is great I will never buy anything other than a suberu !! The services is great .Also everyone is interested in you when you walk in and They treat women very well . Tony also took time to show me all the things on my car but I didn't know . More
by Outback11
Employees Worked With
Rick Richard, Tony Wright, James Becker
October 26, 2015
Great Dealer Second vehicle have purchased from dealer. Very easy to deal with and were able to get me a lower APR then my bank. Always have great used and new in Second vehicle have purchased from dealer. Very easy to deal with and were able to get me a lower APR then my bank. Always have great used and new inventory and will work fast if need be, which is how I want things done once the vehicle I want is identified. More
by blaah1324
Employees Worked With
October 25, 2015
A wonderful, completely professional experience! Jason Moore was professional from the start to finish of our car buying process. He listened and thoughtfully went through over a dozen options and ca Jason Moore was professional from the start to finish of our car buying process. He listened and thoughtfully went through over a dozen options and carefully analyzed each explaining, in detail, histories and status of every vehicle. He is knowledgeable and I came away feeling as if we were good friends. Thank you Jason! ~Sarah More
by Sannaleah
October 22, 2015
Actually enjoyed the experience!! My husband and I recently purchased our first Subaru from Carl Schaeffer...kudos to Carl for his friendly service, helpful guidance, and patience thro My husband and I recently purchased our first Subaru from Carl Schaeffer...kudos to Carl for his friendly service, helpful guidance, and patience through the sales process. Since our purchase in March 2015, I have brought the car in twice for service. I wait while the work is being done, and I've found I actually enjoy doing that! (Never thought I'd say that...) Eric is my service manager. He's efficient, fast, knowledgeable, fun to talk with, and he seems glad to see me. I intend to convince my husband that I need to continue to get our Subaru serviced at this dealership. I also intend to ask for Eric on each visit. I trust he wants us to be happy--and safe--drivers of our Subaru. I thank him for taking care of us and our new blue Subaru. More
by GroverGal
Employees Worked With
October 22, 2015
Dean Team Subaru is Great- Eric Harrelson is a big reason My Subaru has been serviced by Dean Team Ballwin, and they have done a great job. Eric Harrelson is a key reason! Very customer service oriented, li My Subaru has been serviced by Dean Team Ballwin, and they have done a great job. Eric Harrelson is a key reason! Very customer service oriented, listens well, and handles everything quickly and with precise detail (along with detailed explanation). He treats a customer in the same way he would want to be treated. I can't ask for anything else! More
by Brooke
Employees Worked With
