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Dellenbach Motors

Fort Collins, CO

4.3
43 Reviews

3111 S College Ave

Fort Collins, CO

80525

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Showing 43 reviews

January 30, 2024

Have purchased my last two new cars here and have been having them serviced here. Customer service has gone way down hill. Oil change and tire rotation. They did not contact me via text to tell my my ve More

by barbara.leschak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Manago
Jan 31, 2024 -

Dellenbach Motors responded

Good afternoon Barbara, thank you for your feedback. I do apologize for the inconvenience we caused with your last service visit. Keeping our valued customers up to date is one of our top priorities. I have talked to the service parties involved and we hope to correct the issue going forward. If you would give us another chance to impress you with our level of service again I will directly monitor the progress of your vehicle and have updates sent ASAP. You can reach me directly if you have any other questions or comments. Thank you for your time and have a great day! John Jennings Dellenbach Sales Manager 970-226-2438 ext 103

October 28, 2023

Coming to have my battery changed for my 2017 Chevy Traverse. I already called their parts department the day before and was confirmed that they have the battery that fits my car in stock (I gave my VI More

by heryanto_ch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Johnny
August 06, 2023

Matt in the used car department was amazing and helped me find the car I was looking for at a great price. I traveled from South Denver to Ft Collins for this deal and I'm glad I did. See Matt at Dellenbac More

by artiejoe68
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Voegtle
October 06, 2022

Good communication and quick service on routine maintenance. I had a small amount of damage on the rear bumper plastic cover that I asked about thinking it would be an outrageous price through the More

by Mike T.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Manago
September 02, 2022

Fast efficient work done right the first. However they did forget one item but they were able to get me on next day and completed while I waited More

by Jjgerard3341
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David
August 31, 2022

Best experience I have ever had at a dealership, great salesman and excellent care for the customer. I Will be back More

by cbcolli64
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Top raiting
August 16, 2022

Amazing sales experience from research, to ordering, to the final purchase of our 2022 CADILLAC ESCALADE. There was no pressure, no ridiculous dealer mark ups, no nonsense and wow.... I don't know what els More

by clarkkent
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julie Radtke, Wendy Lampe
August 09, 2022

Very pleasant experience. Cameron was so helpful and answered all of our questions I would recommend this dealership. More

by Mjanddmom
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Lampe
May 16, 2022

Took my truck in for an oil and filter change and tire rotation. The service writer David Garcia was very friendly. The waiting room is very nice with comfortable chairs, a TV, and free coffee. I bought m More

by Stephen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Garcia
February 01, 2022

Excellent - very professional - personal We purchased a Excellent - very professional - personal We purchased a heavy duty Truck - Arden Peters took excellent care of all of our needs. We will definitely More

by elisabeth berger
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arden Peters, John Manago
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