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Dick Scott Chrysler Dodge Jeep Ram

Plymouth, MI

4.8
2,394 Reviews
Dick Scott Chrysler Dodge Jeep Ram is part of Dick Scott Automotive Group, a family owned and operated group of dealerships & collision shops which have been serving the area communities for over 25 years. At Dick Scott, we have a shared goal of 100% Customer Satisfaction We offer a huge selection of new and pre-owned vehicles along with the most comprehensive parts and service departments in the automotive industry. Dick Scott is also proud to offer 2 state of the art Collision Centers, one in Plymouth and one in Fowlerville, that honors all insurance companies (including AAA, State Farm, Farmer’s, Frankenmuth, Progressive, Allstate, Nationwide, and more) and provides all of the latest state of the art equipment. Quick Repair Service is available for affordable cosmetic repairs and can help save money on lease turn in costs. There are several on site amenities such as drink and snack machines, cable television, baby changing station in main restroom, coloring sheets & crayons for children, children’s play area in the showroom, and free wifi. We are also within walking distance of fast food and dining restaurants, a neighborhood play area, the downtown Plymouth shopping district and Kellogg Park. Free Shuttle Service is available and rental vehicles are on site. All technicians are ASE and factory certified and available to take care of all of your vehicle needs. Our service department services all makes and models (including Ford, GM, Nissan, and more). Our factory certified new and pre- owned sales staff can help you find the vehicle you want at a price you can afford. We have developed a PTO program to help support schools (details available on our website) and are a member of the Southeastern Michigan Better Business Bureau, Canton Chamber of Commerce and Plymouth Chamber of Commerce.
Contact Dealership

684 W Ann Arbor Rd

Plymouth, MI

48170

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Showing 2,394 reviews

June 20, 2025

Kevin Fisher helped me with my recent oil change at Dick Scott. Kevin was professional and friendly. He called me with other issues with my car and even worked up a quote for new tires. I’m always treated w More

by kprice1957
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Fisher
Jun 20, 2025 -

Dick Scott Chrysler Dodge Jeep Ram responded

Thanks for sharing your thoughts about your experience with Dick Scott Chrysler Dodge Jeep Ram. We appreciate your business and hope to see you again soon! Get your best shot at Dick Scott! Your customer service team @ Dick Scott

June 19, 2025

Hands down easiest car buying transaction I’ve had in many years! Thank you Ivan and team for your amazing and quick service and delivery of our new family truck! More

by Inchez23
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ivan Meyette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ali Alettabi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2025 -

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you so much for choosing Dick Scott Chrysler Dodge Jeep Ram! Please let us know if we can be of any more assistance. Get your best shot at Dick Scott! Your customer service team @ Dick Scott

June 16, 2025

We agreed to the total cost over the phone before I drove down to see the car and they stuck to it without scamming me on the license plate . More

by jeffreybarry
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Baxter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ivan Meyette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2025 -

Dick Scott Chrysler Dodge Jeep Ram responded

Hi Jeffrey: Thanks for your feedback on your recent visit to Dick Scott Chrysler Dodge Jeep Ram. It's great to hear that we were able to assist you and that you had such a positive experience. Get your best shot at Dick Scott! Your customer service team @ Dick Scott

June 16, 2025

Great service. Found the used car ai needed, transaction was efficient. Price was very competitive. Ivan delivered the car to Daughter who has to young kids. Co More

by Dan Weber
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ivan Meyette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2025 -

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback. Get your best shot at Dick Scott! Your customer service team @ Dick Scott

June 13, 2025

I recently test drove a used truck I was interested in. During the test drive, I noticed it hadn’t been fully detailed just spot cleaned. I brought this to my salesman’s attention, and he assured me the tr More

by franklinharrison07
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Justin Baxter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lucky Tourtillott
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ivan Meyette
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2025 -

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you for sharing your experience, and we truly apologize for the inconvenience and frustration you encountered. We always strive to provide the highest level of service and attention to detail, especially when it comes to delivering vehicles to our customers. We do work with an outside company for detailing our used vehicles, and we’re sorry that the job done on your truck didn’t meet the standards we hold ourselves to—or the level you rightly expected. Please know we’ve addressed this concern with our team to help prevent it from happening again. As a small gesture of apology, we were happy to provide a full tank of gas, though we completely understand that doesn’t make up for the disappointment. We value your feedback and the opportunity to improve, and we sincerely appreciate you giving us the chance to earn your business. If there's anything further we can do to assist, please don’t hesitate to reach out.

June 13, 2025

Very helpful and efficient! Made the buying process smooth and convenient. Grateful for the amazing service More

by Joannesims44
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ivan Meyette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2025 -

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Dick Scott Chrysler Dodge Jeep Ram. Get your best shot at Dick Scott! Your customer service team @ Dick Scott

June 12, 2025

Rose and her team were great . A very smooth and easy car buying experience! Thanks again ! More

by Tru4life02
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Baxter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rose Mabery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2025 -

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Dick Scott Chrysler Dodge Jeep Ram are glad to have you as a customer. Get your best shot at Dick Scott! Your customer service team @ Dick Scott

June 12, 2025

Very knowledgeable people. Amazing customer service. Very clean office space and showroom. Transaction was super quick and easy. They acomandated my schedule. More

by siu4202000
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Antwone Bedford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Baxter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2025 -

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you for choosing Dick Scott Chrysler Dodge Jeep Ram. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Get your best shot at Dick Scott! Your customer service team @ Dick Scott

June 12, 2025

Heroes. Ali, Lucky, thank you. You didn't give up on me and fought to ensure I walked off the lot with the one I wanted. I've never felt so much support from More

by Ugly Stik
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lucky Tourtillott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ali Alettabi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2025 -

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Dick Scott Chrysler Dodge Jeep Ram. Get your best shot at Dick Scott! Your customer service team @ Dick Scott

June 11, 2025

I was greeted promptly when I drove in. The Service Advisor was friendly and was helpful with some additional questions I had. My Jeep was ready as promised and clean. More

by Mas231114
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Fischer
Jun 11, 2025 -

Dick Scott Chrysler Dodge Jeep Ram responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Dick Scott Chrysler Dodge Jeep Ram, we look forward to having you as a valued customer for many years to come! Get your best shot at Dick Scott! Your customer service team @ Dick Scott

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